We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/01/2018 01/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    011 44 20 3051 3768
    Call
    Hotel website
    Save
    Lowest prices for your stay
    31/01/2018 01/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lowest price we found
    US$1,056
    View Deal
    Traveller (14697)
    Pool & Beach (2834)
    Storyboard
    Overview
    • Excellent50%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,274 reviews)
    “aqua park” (457 reviews)
    “royal elite” (541 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    31 Jan1 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$1,056.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "57ac84c1289c4a79872008b2532275ba", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219156,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[103867507],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":1,"year":2018},"checkout":{"day":1,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":1056,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"57ac84c1289c4a79872008b2532275ba","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":1056,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":1056,"highestMetaPriceDisplay":-1,"hotelName":"Sandos Caracol Eco Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3YWM4NGMxMjg5YzRhNzk4NzIwMDhiMjUzMjI3NWJhIiwiQUlLIjoiNDYxNjI0NTc2NzgxNDhiMjk2NjllNmUxOTg1YTNiMmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/01/2018", "checkOut": "01/02/2018", "lowestPrice": "US$1,056", "hasDates": true, "hacComplete": false, "contentIdMappings": {"103867507":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (13,295)
    There are newer reviews for Sandos Caracol Eco Resort
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    6,731 - 6,735 of 7,678 reviews

    Reviewed 10 February 2009

    This was our first experience with a resort and a get-a-way holiday for my husband and I. We had no idea what to expect and upon staying at the Sandos Caracol, we would refer others to stay there. The resort wasn't small... but even though...More

    3  Thank smitherites
    Reviewed 9 February 2009

    Anyone who is considering this resort - don't even hesitate! I have travelled all over since the late seventies, and this is one spot that I was thrilled with. Normally, I would pick a small place away from the crowd - but because I was...More

    11  Thank PoseyPetal
    Reviewed 8 February 2009

    our trip to mexico, for a girls weekend away, was relaxing. it was fun being with the girls and catching up. we had alot of laughs. we did encounter some problems at the sandos caracol. (see nj soccer mom's review) one afternoon we were sitting...More

    1  Thank bonnieruns
    Reviewed 5 February 2009

    We stayed at the Caracol for two weeks and enjoyed christmas there, the hotel was ideal for us not to mention good value for money. The rooms were a little tired but clean, we showed them our Sandos 4 u voucher that we had printed...More

    6  Thank ledzepUk
    Reviewed 3 February 2009

    OLA!! We just came back from a week’s holiday at the Sandos Caracol (Jan 4th – 11th, 2009) We decided to do a “spur” of the moment trip to get away from the snow and head down to Mexico for a week. We were 9...More

    5  Thank wilde_bunch
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$176 - US$1,029 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #44 Family Hotel in Playa del Carmen
    • #47 Top resorts Hotel in Playa del Carmen
    • #54 Spa Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Hotwire, HotelsforEveryone, Travelocity, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveller (14697)
    Pool & Beach (2834)
    Room & Suite (1349)
    Dining (1111)
    Hotel & Grounds (9080)
    Family and Play Areas (659)
    Bathroom (161)
    Business Centre & Event Rooms (72)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
    Le Reve Hotel & Spa
    857 reviews
    .32 miles away
    Azul Beach Resort The Fives Playa Del Carmen
    7,051 reviews
    .40 miles away
    The Royal Haciendas All Suites Resort & Spa
    3,881 reviews
    .43 miles away
    Viceroy Riviera Maya
    1,188 reviews
    .45 miles away
    Nearby Restaurants
    Coco's Cabanas
    186 reviews
    .47 miles away
    Los Murales
    214 reviews
    .42 miles away
    Koh Thai - Wok Cuisine
    52 reviews
    .40 miles away
    Arezzo Restaurant
    29 reviews
    .38 miles away
    Nearby Attractions
    Co.Cos Culinary School & Catering
    243 reviews
    .99 miles away
    Scuba Libre
    568 reviews
    .26 miles away
    Kitemex Kitesurf School
    101 reviews
    .55 miles away
    AquaSafari Mexico
    136 reviews
    .79 miles away
    Ask a question
    Questions & Answers
    Tracy F
    17 January 2018|
    AnswerShow all 2 answers
    Response from Web_Sandos | Property representative |
    Also you can book the teppanyaki through the contact web page
    1
    Vote
    Google Translation
    nikii44
    17 January 2018|
    AnswerShow all 2 answers
    Response from Web_Sandos | Property representative |
    Yes!!! its our Liros Restaurant and after 11 turns our nightclub
    0
    Votes
    Google Translation
    Room Tips
    "upgrade to whatever level above the basic package is."
    Read review
    "Upgrade to Royal Elite."
    Read review
    "We had the Superior Eco Room with a king bed and a bunk bed, which worked out perfectly for the family."
    Read review
    "Pool side rooms are the best to be close to everything"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing