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05/07/2017 06/07/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    05/07/2017 06/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$356US$367
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          Overview
          • Excellent49%
          • Very good33%
          • Average11%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “select club” (1,220 reviews)
          “aqua park” (423 reviews)
          “royal elite” (492 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Magic Blue Hotel
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          Rooms
          5 Jul6 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (12,404)
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          There are newer reviews for Sandos Caracol Eco Resort See the most recent reviews

          6,741 - 6,745 of 12,404 reviews

          Reviewed 10 July 2007

          I read nearly 100 reviews of Sandos and knew that it was not the $4000 a week place but they sure do treat you like it is. My wife and I traveled through Funjet and they did everything right. The plane was on time, they...More

          10  Thank broro
          Reviewed 9 July 2007

          Just got back from a 5 day stay at Sandos. The food was good except for the Italian Buffet...kind of questionable on the 'freshness' as my boyfriend had stomach problems after eating there on our last night. The rooms were clean and a good size....More

          6  Thank RitaC221
          Reviewed 8 July 2007

          I treated my daughter to the Sandos Caracol Resort & Spa in the Mexican Mayan Riveria, Playa del Carmen for her 16th Birthday. We had such an awesome time. The Resort was clean, beautifully landscaped & manicured and, above all, the staff were friendly and...More

          11  Thank SunBunnyMilton
          Reviewed 8 July 2007

          This place was not the greatest place i have ever been to. Im just going to start off with the cons because i want to get those over with. The food was absolutely terrible. I felt that it was like contaminated or something. But that...More

          4  Thank ocfan90
          Reviewed 5 July 2007

          My mom & I both love the beach & the ocean. When our original vacation had to be rescheduled due to her not receiving her passport in time, we were a little disappointed. But we rescheduled using Funjet's "Fun for Less" offer as we were...More

          8  Thank LMNL
          Magic Blue Hotel
          638 reviews
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          2,229 reviews
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free Internet
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Dry Cleaning
          • Concierge
          • Babysitting
          • Airport Transportation
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$158 - US$407 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #32 Green Hotel in Playa del Carmen
          • #44 Top resorts Hotel in Playa del Carmen
          • #49 Spa Hotel in Playa del Carmen
          • #59 Family Hotel in Playa del Carmen
          • #72 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 956
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Hotwire, Priceline, TravelUp, Travelocity, Expedia, Evoline ltd, TripOnline SA, Cancelon, HotelsforEveryone, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Caracol Beach ,
          • Sandos Caracol Eco Hotel ,
          • Sandos Caracol Beach Resort Spa ,
          • Sandos Select Club ,
          • Sandos Caracol Mexico ,
          • Hotel Sandos Caracol Eco ,
          • Caracol Village Hotel Playa Del Carmen ,
          • Sandos Caracol Beach & Spa Mayan Riviera ,
          • Sandos Caracol Resort ,
          • Sandos Caracol Riviera Maya
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          Traveller (13446)
          Pool & Beach (2667)
          Room & Suite (1266)
          Dining (1028)
          Hotel & Grounds (8255)
          Family and Play Areas (598)
          Bathroom (150)
          Business Centre & Event Rooms (61)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          scaler0
          I have not been able to get a response from my emails to the concierge or through facebook. Is there a better way to reach someone at the resort?
          22 June 2017|
          Answer
          Response from Maria D | Reviewed this property |
          The lobby is usually packed there is always a line in front of the concierge and in reception. I would try to address my inquiries to the adult select club there is always someone to answer questions
          0
          Votes
          Room Tips
          "Ask for a room near one of the pools."
          Read review
          "Adults only is a must if you have no kids"
          Read review
          "While there are no elevators, a second floor room is worth the walk for the view."
          Read review
          "Eco Signature Suites are closest to the beach and pool"
          Read review
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