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Hotel Riu Playacar

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4,322 Reviews from our TripAdvisor Community

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Showing 2,347: English reviews
Amsterdam, The Netherlands
Reviewed 3 days ago NEW

We spent 11 days in this resort and in general it was fine, but not so good as I expected after reading other reviews. Positive points: very friendly personel, nice location, big rooms. Negative points: quite noisy and stinky room, very disappointing italian restaurant ( same menu for the entire period and horrible Vegetarian lasagna), two time the cleaning ladies...

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Helpful?
1Thank Luca F
Albufeira, Portugal
Reviewed 3 days ago NEW

The hotel is in a private resort (as many other hotels) called the Playacar complex. It is ideally located right by the beach with 2 large pools and a third one that includes seating and a bar in the pool. To be direct and quick: - The cleaning was spotless! This includes the bedroom, communal areas, pool, beach, restaurants/bars, etc....

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Thank EduardoOhler
Coventry, United Kingdom
Reviewed 3 days ago NEWvia mobile

Flight on time. Dream liner, immigration form to fill in on flight cabin crew helpful as it was all in Spanish. You need to fill in ALL sections. Transfer to hotel smooth. Hotel reception had enough staff on duty to register all guest without any hiccups. Our room was clean tidy with every need catered for. Food was plentiful and...

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Thank twynhamt
Bloomfield Hills, Michigan
Reviewed 3 days ago NEW

While we have stayed at Riu Palace Mexico, and Riu Palace Riveria Maya - both wonderful, we tried Riu Playacar this year with an ocean view room. This turned out to be an excellent choice and made for a great vacation. The resort staff is outstanding, from the front desk Adriano, the entertainment staff: Jesus, Sergio, Nahir, Maria, Valentino and...

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Thank Madi M
Mexico City, Mexico
Reviewed 3 days ago NEW

it is an excelent hotel, the treatment of the personal, the meal, great rooms, pool and beach. the buffet is wonderful and the drinks at the bar are delightful. the rooms are allways clean, are realy spacious and the bathroom is great all the hotel is wonderful an the price worth it

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Thank Natalia S
Aldershot, United Kingdom
Reviewed 5 days ago NEWvia mobile

Really lovely hotel with great staff in all areas The bar staff work really hard as do the entertainment team Food was very varied in buffet restaurant and the Italian steakhouse and Mexican are fab to Best hotel out of the Riu tequila and Yucatan. Although the holiday makers from both hotels can and do use the Riu Playacar alot

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Thank Hellou19
Reviewed 5 days ago NEW

Hotel was really nice plenty of choice with food pools were clean and always enough sun beds just one thing if you are staying as a group of 3 adults they do not offer a room that will accommodate that instead you will be given a travel bed or a sofa bed and you will also only receive 2 wifi...

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Thank P89essex
Reviewed 1 week ago

One star for the pools, one.five star for the beach! We are expecting at least a 4 star but the resort was nothing great. I wish we would've paid a little extra and did the Royalton in Cancun! PROS: + The location is minutes from Playa Del Carmen 5th Ave! Taxi was never more than 5$ USD. + Beach was...

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1Thank Cristina V
Chorley, United Kingdom
Reviewed 1 week ago via mobile

We visited this hotel for drinks and lunch a few times whilst staying at the RIU Yucatan. We had called in 18 months ago but didnt rate it then. The transformation is amazing. I hardly recognised it as the same place. When we were booking for this last holiday the Playacar came up and I had refused to consider it...

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2Thank tjcarm
Milwaukee, Wisconsin
Reviewed 1 week ago

Another wonderful stay at my Mexican home, Riu Playacar! Carlos checked me in with a friendly smile and a cold welcome cocktail. He gave me room 4123 with a huge king bed instead of two doubles. Once again, I couldn't get enough of the lovely scent coming from the A/C vents. It never fails to make me feel at home....

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1Thank pollypocket53132

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £171 - £350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to take a room with a balcony on the walking path and not facing the other hotels otherwise you will hear their airco engines!”
 of 5 bubbles LucaF448, 7 Dec 2016 | Read review
“Ocean view and down near the beach was worth it, but nosier near the pool.”
  • Our room decorated for my birthday:-)
 of 5 bubbles 515madim, 7 Dec 2016 | Read review
“No views of the sea, mid blocks west best,east area noisey,Higher floors better”
 of 5 bubbles pattreflys, 25 Nov 2016 | Read review
“rooms at the far end is the best for they are close to the pools and beach. If your lucky try to get an ocean view,,,great view”
 of 5 bubbles 726jackf, 24 Nov 2016 | Read review
“We stayed in Block 4 which was ideally located”
 of 5 bubbles nickandsheree2015, 14 Nov 2016 | Read review
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