We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Playacar

5,308 reviews
Save
Traveller (6316)
Pool & Beach (1664)
Room & Suite (841)
Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool bar”(211 reviews)
“musty smell”(106 reviews)
“palm trees”(118 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Family Rooms
4.0 Star Hotel
All hotel details
Offers from Hotel Riu Playacar
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,308)Write a Review
Filter reviews
2,737 results
Traveller rating
1,338
917
282
133
67
Traveller type
Time of year
LanguageEnglish
More languages
1,338
917
282
133
67
Show reviews that mention
All reviewspool barmusty smellpalm treesasian restaurantentertainment staffmattress padevery other daymexican feelmain restaurantsmaller resortspecialty restaurantsother resortsplenty of sunbedsgated communitycab rideevening entertainmentlunch buffet
FilterEnglish
Updating list...
1 - 5 of 2,737 reviews
Reviewed 2 days ago via mobile

We stayed at Riu Playacar from Feb 12-19/18 After staying at many different resorts in Punta Cana, Puerto Plata and Cuba we thought we would try Mexico, well I can tell this hotel is one of the cleanest if not the cleanest we have ever...More

2  Thank Sandra62064
Hotel's Favourite
Reviewed 6 January 2018

Hotel was superb. We stayed from 7th to 21st December. Decor amazing. Christmas tree in lobby was superbly decorated. Food was absolutely first class. Those that complain of boredom, must be bored of life itself, or else, they must be the type to put a...More

13  Thank N T
Reviewed 3 days ago

The Riu Playacar is a nice hotel in a great location. Playacar is a secure subdivision of Playa de Carmen that is located on the ocean and directly across the street from a local market so you don’t have to leave the area if you...More

1  Thank Patti M
Reviewed 4 days ago

From the minute I arrived I knew this would be a good holiday I take 5 or 6 Long Haul trips each year so I am able to evaluate money spent and value obtained This hotel is incredible value for money When I arrived ,...More

6  Thank robert f
Reviewed 4 days ago

Great place to stay in Playa del Carmen. We booked through Delta Vacations and included round-trip transfers, which was nice. Plenty of chairs by the pool and beach. No problem getting four chairs together. The food is very good with lots of options, including Italian...More

1  Thank ugagrad
View more reviews
PreviousNext
123456548
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Multilingual Staff
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$230 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Top resorts Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Room types
Family Rooms
Details
Price range
US$230 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Top resorts Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Room types
Family Rooms
Add Photo Photos
Traveller (6316)
Pool & Beach (1664)
Room & Suite (841)
Dining (695)
Family and Play Areas (159)
Amenities (75)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Jodie H
22 February 2018|
Answer
Response from Stanner26 | Reviewed this property |
you are best going over the road to the huts outside the shops. they are cheaper.
0
Votes
22 February 2018|
Answer
Response from magsCoventry_england | Reviewed this property |
No,all blocks have 3 levels all with stairs,i would suggest you get in touch with the hotel and book a ground floor room.
0
Votes
Gemma A
21 February 2018|
AnswerShow all 3 answers
Response from glassmanCanada | Reviewed this property |
we had a 10-inch Samsung no problem, maybe up to 12- inch, no laptop
0
Votes
PreviousNext
123456233
Room Tips
"Choose an ocean view if it’s available."
Read review
"Quiet rooms at night are those nearest the beach"
Read review
"we found block 5 very nice - larger than average room size throughout the resort"
Read review
"Block 2 is nearest the theatre, avoid if you like a bit of peace and quiet in the evening,"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing