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Hotel Riu Playacar

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Hotel Riu Playacar
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4,604 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Playacar
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Showing 2,466: English reviews
Sugar Land, Texas
Reviewed 1 week ago via mobile

We just got back from our trip to Playacar. The hotel lobby is open and renovated with a nice look. 2 of the specialty restaurants and the breakfast and dinner buffet are located there, along with the spa, gym, a small shop, atm, and a lobby bar. The nightly entertainment also happens next to the lobby. The property overall is...

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12Thank funk74
Jersey City, New Jersey
Reviewed 2 weeks ago

The Riu Playacar is a beautiful, newly-renovated resort. It's clean, modern, and the staff is very accommodating. The food selection was pretty good (as far as all inclusives go) and the drinks were also good. If you need them stronger, just ask ;) I only have a few complaints: - They limit you to 2 devices per room for the...

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1Thank Melissa M
Winnipeg, Mb
Reviewed 2 weeks ago

I will first indicate why it is not 5 star. It is missing a few amenities of 5 star status. The mini fridge in the room stocked every 2 days. No individual shampoo and conditioner, body wash, or after sun lotion. They provide a wall mounted all in one soap, shampoo mixture. No a la carte dining, it is all...

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1Thank SnowboardCrazy
Reviewed 2 weeks ago

Great stay at the RIU playacar. The drink service was great, the waiters constantly came around with giant trays of drinks to choose from or they made one to order for you. The food was good; they had several different style restaurants to choose from (Italian, Asian, Mexican) as well as a large buffet. The only complaint was the rooms...

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1Thank Cara O
Reviewed 2 weeks ago via mobile

This has been recently updated to a high standard. Very clean, staff friendly and very attentive the only reason I have not given it 5 stars is the hot food that I have tried so far has ranged from cold to luke warm this could of course be my fault.On the plus side every thing else fantastic. Wifi very good...

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2Thank mikezetec
Reviewed 2 weeks ago

This was our second trip to riu playa car. We feel in love with the resort on our first trip in feb 2016. All of the staff is fantastic. We got to know a few of the entertainment staff, they are fantastic. Daniel in the lobby bar during the day is super nice and friendly. Froy and Alberto are the...

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1Thank Sandi Z
Buffalo, New York
Reviewed 2 weeks ago via mobile

I really had a wonderful time here. Can't give any negative feedback. Rooms,services and food were all above average. The grounds were very clean and taken care of daily. Poolside games were a blast. Nightly entertainment was nice too. Employees make you feel so welcome. Give a few tips to the bartenders and you will never wait for a cocktail.:)...

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2Thank R O
New Jersey
Reviewed 2 weeks ago

2 friends and I stayed at the Riu Playacar from 2/28 - 3/6/17. We were disappointed with our assigned rooms - I had contacted the hotel weeks before our vacation to request 3 rooms together since we are 3 women traveling alone. One of our friends was assigned a room one floor up, on the back of the resort. If...

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1Thank LKAPP
Ottawa, Canada
Reviewed 3 weeks ago

We had a great one week vacation at the Riu Playacar. It was great for the most part, but it was kind of off to a rocky start. We checked in at 12:30 am very quickly with no line at check-in and a welcome drink. However, when we got to the room we were disappointed to discover that the room...

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Thank Cmidd2014
Binghamton, New York
Reviewed 3 weeks ago via mobile

Hotel was very clean and modern. Staff and service were great. Beautiful beach with more than enough chairs for all guests. Very intimate resort and convenient to town with great shops right across the street. If I were to complain about anything it would be the food. Overly salty and nothing to write home about. Buffets were typical. Italian restaurant...

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2Thank denibeck2015

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £176 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like quiet for sleeping, buildings 3-6 might be best because you're not too close to the pool or the lobby.”
 of 5 bubbles mackenna1, 27 Mar 2017 | Read review
“Ask for a room overlooking the central walkway.”
 of 5 bubbles rozi1967, 23 Mar 2017 | Read review
“Ground floor was very convenient.”
 of 5 bubbles Jellybean1951, 20 Mar 2017 | Read review
“All the rooms have their pluses. Beachfront doesn't mean a lot as you're 500 yards from the water with plenty of palm trees in the way.”
 of 5 bubbles T5729PGstevem, 18 Mar 2017 | Read review
“ask front desk about rooms with better humidity control”
 of 5 bubbles carao251, 14 Mar 2017 | Read review
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