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Hotel Riu Palace Mexico

Traveller (8883)
Pool & Beach (1547)
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Overview

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Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Hotel Riu Palace Mexico
Special Offer:Receive 500 free points
Hotel deals
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Reviews (6,312)
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4,371 results
Traveller rating
2,856
1,024
294
118
79
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LanguageEnglish
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2,856
1,024
294
118
79
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All reviews la bodega palm trees don julian gala night specialty restaurants courtyard view pool bar beds pushed together musty smell buffet restaurant hour lounge scuba caribe gated community lobster main buffet plenty of chairs playacar area
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1 - 5 of 4,371 reviews
Reviewed yesterday

The Riu Palace Mexico was amazing, we stayed for a week at the beginning of feb and the weather was excellent. The staff are so lovely and will do anything for you. The pool waiters come around to you every 20 minutes and offer you...More

Date of stay: February 2019
3  Thank carly2103
Hotel's Favourite
Reviewed 2 January 2019

we returned in September,i was not going to write a review as done so many times before. But the hotel(staff) need thanking for the service they give, we like a holiday stress free within the rpm we get it. We had an issue at home,...More

Date of stay: September 2018
8  Thank paul-rea4
Reviewed 2 days ago via mobile

We were at this resort Feb 4-11/2019. We have been here multiple times and absolutely love it! From the greeting we received from Manuel at the door to the friendly reception staff (Denize) The beach is wonderful and we have never been disappointed by the...More

Date of stay: February 2019
2  Thank Seacraw
Reviewed 3 days ago via mobile

We just got back from a 2 week vacation at the Riu Palace it was fabulous I forgot how much fun it was to go to a all inclusive resort. Met a lot of fun people the service and staff was excellent. You could never...More

Date of stay: February 2019
Thank deedee2015
Reviewed 4 days ago

My wife and I have stayed here five times both before the remodel and after. We like to go to different hotels and different locations and have not been to Playa del Carmen for two years but the more we travel the more we appreciate...More

Date of stay: March 2018
1  Thank jamesrI9315SW
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About
Description
The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu More Yucatan and the ClubHotel Riu Tequila. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get fit in the gym or on the tennis courts. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$267 - US$536 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
,
Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$267 - US$536 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
,
Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Photos

Traveller (8,883)
Pool & Beach (1,547)
Room & Suite (1,297)
Dining (895)
Family and Play Areas (90)
Business Centre & Event Rooms (26)
Amenities (10)
Nearby
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Nearby RestaurantsSee all 1,545 nearby restaurants
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Buenerrimo
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Nearby AttractionsSee all 812 nearby attractions
Plaza Playacar
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.21 miles away
San Miguel
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.99 miles away
Cenote Calavera
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.75 miles away
Playacar Center Shopping Mall
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.25 miles away
Questions & Answers
Ask a question
2018suen
20 February 2019|
AnswerShow all 5 answers
Response from Stacie2560 | Reviewed this property |
There wasn’t sea weed in November but there was in August
1
Vote
lorri s
16 February 2019|
Answer
Response from Happymum1_11 | Reviewed this property |
We didn’t do it but it is easy to do on your own. 20 minute walk along the beach will take you to the jetty where fast boats are taking passengers to the island on a regular basis. Other guests we spoke to said it was cheep... More
1
Vote
Jackd3176
13 February 2019|
AnswerShow all 2 answers
Response from rivmaymex | Reviewed this property |
My wife and I took our grandson (9 y/o at that time), with us to the Riu Palace Las Americas. This was 4 years ago. We asked at the reception desk if we could visit the Rius in Cancun. They told us that we could. Take... More
1
Vote

Room Tips

"Make sure to book a gardenview room. Outside rooms face other resorts and can be loud."
JJCBackpacker
4 days ago
Read review
"Quietest rooms are at the beach end of the two wings. Our room (1046) was right on the end overlooking the..."
Battle47
1 week ago
Read review
"outer sides of all buildings are probably quieter than inner sides but don't have such a nice view."
rklobstr
1 week ago
Read review
"All TUI rooms are located at the back of the hotel, but these were really great"
AceClassOne
1 week ago
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