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01/01/2018 02/01/2018
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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    011 44 870 099 0935
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    01/01/2018 02/01/2018
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    Traveller (7759)
    Pool & Beach (1391)
    Room & Suite (1119)
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Internet
    Free Parking
    Breakfast included
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Private Balcony
    4.0 Star Hotel
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    Special Offer: YOUR FIRST GIFT: 500 PTS
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    1 Jan2 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,716)
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    2,411 - 2,415 of 4,016 reviews

    Reviewed 18 January 2012

    Our family stayed at the resort the first week of Jan 2012. Good News: The entire hotel staff were extremely helpful, polite and provided excellent service. Bad News: 1. We were extremely dissappointed with the food and especially the deserts. The buffet does offer quite...More

    6  Thank Pam W
    Reviewed 18 January 2012

    Thoroughly enjoyed our 7-day trip to the Riu with a group of 20 family and friends. Very nice facilities. Check-in and check-out very smooth. Rooms might benefit from some updating, but with all the activities, we didn't really spend that much time in the room....More

    1  Thank Blackdoghill
    Reviewed 18 January 2012

    Overall this resort is very nice. We read reviews that trashed this place and I would totally disagree with them. The food was very good, the service was very good, the beach was awesome and the location is fantastic! Food - always so much to...More

    2  Thank GoRavens4243
    Reviewed 17 January 2012

    My husband and I stayed at the Riu Palace Mexcio from Jan4-11. We have stayed here before in 2004 and once again we loved it! We went from Wed. to Wed. When we arrived we were met at check-in and given a cold drink. Check-in...More

    1  Thank travelgs
    Reviewed 17 January 2012

    This is overall a very nice resort and we booked it for a reasonable price for a trip in early January 2012. I would recommend it and had an overall positive impression, but I probably wouldn't return. I'll explain why. On the positive side, the...More

    9  Thank ChicagoTraveler105
    Royal Hideaway Playacar
    4,493 reviews
    #31 of 213 hotels in Playa del Carmen
    0.3 mi
    Hotel Riu Playacar
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    #52 of 213 hotels in Playa del Carmen
    0.2 mi
    Hotel Riu Yucatan
    5,967 reviews
    #63 of 213 hotels in Playa del Carmen
    0.2 mi
    Iberostar Tucan Hotel
    6,755 reviews
    #51 of 213 hotels in Playa del Carmen
    0.3 mi
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • US$290 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Top resorts Hotel in Playa del Carmen
    • #19 Family Hotel in Playa del Carmen
    • #23 Spa Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, RIU Hotels and Resorts, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
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    Traveller (7759)
    Pool & Beach (1391)
    Room & Suite (1119)
    Dining (828)
    Hotel & Grounds (4744)
    Bathroom (97)
    Family and Play Areas (73)
    Business Centre & Event Rooms (25)
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Hotel Riu Playacar
    5,158 reviews
    .22 miles away
    Iberostar Tucan Hotel
    6,755 reviews
    .32 miles away
    Royal Hideaway Playacar
    4,493 reviews
    .29 miles away
    Hotel Riu Yucatan
    5,967 reviews
    .20 miles away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dean B
    14 December 2017|
    Response from Stacie2560 | Reviewed this property |
    You can wear them in the buffet or steakhouse. The other restaurants require pants Buffet is excellent Even casual shorts can be worn in buffet
    Dean B
    14 December 2017|
    AnswerShow all 2 answers
    Response from Stacie2560 | Reviewed this property |
    Across the road at riu tequila
    12 December 2017|
    AnswerShow all 4 answers
    Response from senorakatz | Reviewed this property |
    The lunch buffet opens at noon, and the Mexican restaurant opens at 12:30 and it is a nice break from the buffet. The other restaurants open at 6:30 for dinner.
    Room Tips
    "Request a room away from the nightly entertainment."
    Read review
    "We liked the upper floor facing east, out of the afternoon sun"
    Read review
    "May be better to use the hotel direct e-mail address for requests rather than the Riu Class website."
    Read review
    "Don’t bother choosing, they could care less about your request."
    Read review
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