We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    City Express Playa del Carmen

    Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of US$84/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$63Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$61
    View Deal
    Traveller (42)
    Room & Suite (55)
    Pool & Beach (21)
    Wyndham Garden Playa Del Carmen
    500 reviews
    #116 of 212 hotels in Playa del Carmen
    0.2 mi
     
    Royal Hideaway Playacar
    4,423 reviews
    #32 of 212 hotels in Playa del Carmen
    0.9 mi
     
    Excel Sense Playacar Boutique Hotel
    173 reviews
    #135 of 212 hotels in Playa del Carmen
    0.2 mi
     
    City Express Suites Playa del Carmen
    37 reviews
    #148 of 212 hotels in Playa del Carmen
    0.2 mi
     
    Overview
    • Excellent28%
    • Very good34%
    • Average22%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “ice machine” (2 reviews)
    “place to stay” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Laundry Service
    2.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$61.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "940d184e40f840a6b89a1489dfc14442", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2298835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37321280],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":61,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"940d184e40f840a6b89a1489dfc14442","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":63,"lowestMetaPrice":61,"additionalPartner":false,"highestMetaPriceDisplay":63,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":63,"lowestMetaPrice":61,"highestMetaPriceDisplay":63,"hotelName":"City Express Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk0MGQxODRlNDBmODQwYTZiODlhMTQ4OWRmYzE0NDQyIiwiQUlLIjoiOTkxODAyYjU3YmNlNGVjNWI0ZTU4OWY1ZGE4ZWQ2MjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$61", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54265564":"TravelocityEWS","78950308":"OrbitzEWS","79696659":"CancelonIB","109239381":"HotelsCom2IB","37321280":"BookingCom","65748416":"Hotwire","39306648":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (592)
    There are newer reviews for City Express Playa del Carmen
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    41 - 45 of 45 reviews

    Reviewed 30 May 2013

    This was my first City Express and it really was a pleasant stay. It's brand new and just seemed to pop up overnite. Located outside the party zone and away from the beaches it is very business traveller orientated - which is great when one...More

    4  Thank yolotraveller
    Response from ControlCalidad, Guest Relations Manager at City Express Playa del CarmenResponded 7 June 2013

    Dear Guest, Thanks for contacting us, it is a pleasure to know that your stay in our hotel City Express Playa del Carmen meet your expectations and know that our service standards and quality made ​​him feel very comfortable during their stay. We said goodbye...More

    Reviewed 3 May 2013

    Hi All, the Hotel has a green philosophy and all the plates, cups are done respecting the environment. The staff is not the best. They need more training on how to interact with a customer, smile more (too serious). Few times I asked something to...More

    Thank Scubaandsurf78
    Response from ControlCalidad, Guest Relations Manager at City Express Playa del CarmenResponded 8 May 2013

    Dear Guest: Thanks for contacting us, we want to apologize for what happened to the service, we talk to the people involved, be sure that corrective actions are being taken to prevent this from recurring. We appreciate you taking the time to tell us your...More

    Reviewed 31 October 2012 via mobile

    This hotell you can see from the highway. the place is good if you have a car or jung legs, otherw you have to use a lot on taxi. The rooms are good and the bed is Very good. bathrom ok. breakfast is ok but...More

    Thank eva b
    Response from ControlCalidad, Guest Relations Manager at City Express Playa del CarmenResponded 8 November 2012

    Dear Guest, It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their...More

    Reviewed 9 April 2012

    Having stayed in same hotel chain but in Cancun, we decided to stay in Playa but Never again. After making arragements with other friend family, pricing was almost double next day. Maybe reasonable because of the high season, but that was just the beginning of...More

    2  Thank PatMDG
    Response from CalidadyServicio, Guest Relations Manager at City Express Playa del CarmenResponded 11 April 2012

    Dear Guest, Thank you very much for taking the time to share your comments with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to the air conditioning system, the breakfast and the overall service at the hotel. I...More

    Reviewed 8 January 2012

    We booked this hotel somewhat late in the day as most of the others were already full and we needed a budget option. It is located some way away from the Playa del Carmen attractions, including the beach and restaurants. However, it is a good...More

    Thank Ubernaga
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$54 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Best Value Hotel in Playa del Carmen
    • #74 On the Beach Hotel in Playa del Carmen
    • Room types
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, getaroom.com and Cheap Tickets so you can book your City Express Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • City Express Playa Del Carmen Mexico/Riviera Maya
    Add Photo Photos
    Traveller (42)
    Room & Suite (55)
    Pool & Beach (21)
    Dining (18)
    Hotel & Grounds (88)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Excel Sense Playacar Boutique Hotel
    173 reviews
    .23 miles away
     
    Wyndham Garden Playa Del Carmen
    500 reviews
    .18 miles away
     
    Royal Hideaway Playacar
    4,423 reviews
    .93 miles away
     
    City Express Suites Playa del Carmen
    37 reviews
    .22 miles away
     
    Nearby Restaurants
    El hongo
    113 reviews
    .45 miles away
    Carmen Beer Co. - Brewpub & Gourmet Kitchen
    76 reviews
    .39 miles away
    Perche No Restaurante Pizzeria
    127 reviews
    .37 miles away
    L'Atelier
    97 reviews
    .24 miles away
    Nearby Attractions
    San Miguel
    363 reviews
    .12 miles away
    Element Tours
    41 reviews
    .14 miles away
    Living Dreams Mexico
    987 reviews
    .53 miles away
    Cancun Adventures
    2,604 reviews
    .22 miles away
    Questions & Answers
    Get quick answers from City Express Playa del Carmen staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "I selected the basic room, and it was perfect, not sure if the hotel offers best options, but trust me, are..."
    Read review
    "2nd floor further away from the area where breakfast is servied"
    Read review
    "make sure you ask what type of bed comes with room; standard room has two twin beds NOT queen or full size"
    Read review
    "Rooms are Palapas with a thach roof and 2 hammocks on the porch, pick an ocean front room for a great view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing