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Paradisus Playa Del Carmen La Esmeralda

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Paradisus Playa Del Carmen La Esmeralda
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6,188 Reviews from our TripAdvisor Community

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Showing 3,982: English reviews
Reviewed yesterday NEWvia mobile

So we thought most of the La Esmeralda was very nice. The grounds were very well kept and the rooms were spacious and nice. The staff were very nice and attentive and the resort was not crowded at all like some other's we have been to. While the food was not spectacular we thought it was pretty good. The one...

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4Thank Jason D
Cancun
Reviewed 2 days ago NEWvia mobile

I am foody and go to a different hotel probably every month. Top notch food. I was pleasantly surprised. The chefs and waiters went above and beyond. Ventos restaurant was excellent and I now believe all the reviews

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1Thank markpB3169AB
Seattle
Reviewed 2 days ago NEWvia mobile

We absolutely loved this place. The food, the service, the grounds, everything was top notch. Make sure to try all the restaurants, our favorite one was Fuego, super high scale Mexican cuisine. The beach was a little rocky but not a deal breaker. The pools were amazing and we had plenty to do in the pool area. The food service...

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1Thank Manolita L
Guildford
Reviewed 4 days ago NEWvia mobile

We stayed from 27 December to 7 January in a family concierge junior suite. Our evening arrival was a little underwhelming having come off a long flight with 2 small children. We found that family concierge reception could be a bit more glam and our initial perception of room size was small for our family, but we managed just fine...

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5Thank Julia B
Geelong, Australia
Reviewed 5 days ago NEWvia mobile

This resort is the best family resort I've ever been to. The pool is just so good for adults and kids alike. The restaurants have excellent food. The service could not be friendlier. The resort is well located to other attractions in this part of Mexico. I would definitely stay again. Richard Marles

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1Thank richardmarles
Reviewed 5 days ago NEW

The staff was great and the hotel very clean and quit beautiful!! When arriving they want you to book every night where you want to eat. Well I don't like planning a time and a specific night for a certain type of cuisine. They booked us the wrong dinner reso--couldn't get in anywhere--they said they were booked --so we ate...

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3Thank Kelly M
Kansas City, Missouri
Reviewed 5 days ago NEW

The room, service, and restaurants were top notch. We enjoyed the wide range of foods available at the different restaurants. The overall feeling of the property was soothing and relaxing. Check in was very professional and check out was simple and easy.

Review collected in partnership with Meliá Hotels International
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Thank jamesbT7354ZV
Toronto, Ontario
Reviewed 5 days ago NEW

Very nice resort, staff are all very polite and friendly. Clean, order, nice layout, feel very comfortable when you walk in the resord. The most good part for us is the jungle bwtween the beach and the buildings, we walk on the bridge many time s day, enjoy. Nice beach, but the seaweed around the beach had better to be...

Review collected in partnership with Meliá Hotels International
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Thank victoria20172017
New York
Reviewed 5 days ago NEW

We just returned from a 4 night, 5 day stay - there were 17 of us ranging from 5 years to 91 years - and we ALL had a great vacation. There is something for everyone at La Esmerelda. The resort is beautiful with ample space around the pools and on the beach for comfortable relaxation. The food is very...

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1Thank acepage517
Reviewed 5 days ago NEW

This is a bit of a late review, but I wanted to share what an incredible experience my wife and I, as well as our two young girls had at this resort (2 and 3). We stayed here in October for my 2yr olds Birthday. We had originally booked their standard Junior Suite w/Family Concierge, but we were upgraded to...

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Thank Jeremy P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more   less 

Additional Information about Paradisus Playa Del Carmen La Esmeralda

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £254 - £605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa Del Carmen La Esmeralda 4.5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Esmeralda Mexico/Riviera Maya
Hotel Style:
#12 Family Hotel in Playa del Carmen
#17 Business Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa Del Carmen La Esmeralda staff and other travellers.
872 questions
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Questions? Get answers from Paradisus Playa Del Carmen La Esmeralda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask not to be near kiddie pool--stay toward the beach”
 of 5 bubbles kellymP8248SR, 18 Jan 2017 | Read review
“We had a room on the third floor it was quiet and nice”
 of 5 bubbles teresac48, 17 Jan 2017 | Read review
“Rooms higher up have a better view”
 of 5 bubbles X7686LVjamesm, 17 Jan 2017 | Read review
“Recommend getting a room on the ground floor with a walk out pool.”
 of 5 bubbles lorav191, 17 Jan 2017 | Read review
“They do offer rooms that are swim up off of their back deck.”
 of 5 bubbles davedc77, 14 Jan 2017 | Read review
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