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Paradisus Playa Del Carmen La Esmeralda

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Traveller (6365)
360
Panoramas (8)
Pool & Beach (1165)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
GreenLeaders Platinum level
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Hotel links
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Special Offer:EARLY BOOKING
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9,608Reviews
7,572Photos
1,565Q+A
100Room tips
Traveller rating
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Popular mentions
My family has a great experience at the resort. Zahiye was amazing and tried to accommodate all of our requests. I would highly reccomend reaching out to her! The resort itself was very clean and if you are traveling with an infant,its,the best!
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Hotel's Favourite
We are currently staying at Paradisus, let me just say it did not disappoint. My husband and I and our two small children (4 & 10 months) are here for a total of 10 days. After plenty of research booking our holiday, we are extremely happy. The staff go above and beyond to make
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Overall we had a great time and I would recommend the resort to families with kids. Starting with the positives: our family concierge (Juan) was very kind and had fun surprises for our son. The pools are well-maintained and the new water park is neat (but could use more
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Review collected in partnership with Meliá Hotels International
We had an amazing time at this resort :) Visit Zahiye and Maria Castellanos & connie at the conceige they will take care of every need you may have :). The water park is amazing and well worth every penny spent! Enjoy
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Super great service from Connie at guest services! I watched her help a couple other guests while also helping my friend and me make reservations. Did everything professionally while also being very polite Thank you!
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Family concierge was very cool.
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123456286
"Pull out couch may be really uncomfortable for older kids or adults. "
"If you have young kids who sleep earlier , ask for a room away from the main bar/ restaurant area."
"Swim -up suite was really cool."
"We faced away from the pool and found this was more quiet, the pool gets loud with the kids early!"
"Swim up room by the pool bar are the best and get sun for most of the day. "
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12345620
PRICE RANGE
US$298 - US$1,100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradisus playa del carmen la esmeralda hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
488
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