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Hacienda Paradise Boutique Hotel by Xperience Hotels

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1,233 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Canberra, Australia
Reviewed 1 week ago

I've stayed at this hotel twice now and would stay there again. Very friendly and helpful staff, clean good location all a traveller could want, restaurant, WiFi, pool, tea and coffee and water refill station is a bonus.

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1Thank Karen255057
Reviewed 2 weeks ago via mobile

The staff was so friendly, they gave us all the services we needed! So kind people (Brigitte, Octavio, Daniel,..) if we could we'd stay much more longer. Breakfast also good and always served with a smile (Pedrito best server). Bedroom clean and very nice, bed was so comfi..You won't regret if you chose this hotel, really.

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Thank Vanda M
Stockholm, Sweden
Reviewed 2 weeks ago

The best with this hotel was the staff .We had all the help and advice we needed on our first visit to Mexico. So nice and relaxed feeling. Like home. Thank you all! Hotel have a good location near to shopping , restaurants ,and best beaches ,it is very clean ,breakfast good .It was quiet at night time thou you...

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Thank Smara2014
Eschenbach
Reviewed 2 weeks ago

Friendly and helpfull stuff. Well situated. Tour operator desk in the lobby. Free cold water and tea/coffee. Have dinner in the new opened partner restaurant "Maison Pierre" if you want have a different experience with french cuisine.

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Thank marcel_fischer
Le Sueur, Minnesota
Reviewed 2 weeks ago

We are frequent visitors to this hotel and are always pleased. Management does a great job providing very good value along with friendly personal service. We were greeted with a welcome back banner in our room and loved the effort!

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Thank Terry G
Stockholm, Sweden
Reviewed 3 weeks ago

Hacienda Paradise Boutique Hotel was way over my expectations. I arrived late at night, but as the hotel is situated very close to the center it was easy to reach a restaurant. THe service at breakfast was very nice and friendly, a nice buffet incl eggs and fruit. I would very much would like to stay there again if I...

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Thank ullacatharinah
Yagur
Reviewed 3 weeks ago

The location is great and the staff of the hotel was wonderful! We loved staying here. Aspecially we want to thank fanny and bridgit who were amazing and welcomed us with a huge smile all the time!!!!

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Thank 66meryl
Reviewed 3 weeks ago via mobile

Good rooms, offering everything you need. The large double bed is also a big plus. Towel service, wifi and safe are available without additional charges. The strongest point of the hotel is the staff, they are very helpful and friendly. The housekeeping service deserves a special mention as they even tidied up our room when we left it a bit...

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Thank Kristof V
Princeton, New Jersey
Reviewed 3 weeks ago

Location is perfect - just right.. about 3-4 min walk from main action area. Pls. get rooms with Balcony (luxury rooms). Hotel staff - esp. Daniel and Karen were outstanding - they know you by name every time you enter this hotel. Hotel of eating place around. We had excellent stay in this hotel.

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Thank Amarbadlani
Brisbane, Australia
Reviewed 3 weeks ago

I know it's a first world problem but the poor wifi was my only complaint. Great location close to everything including the beach. I also found it offensive that I was always given a price in USDollars.

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Thank 793clintonm

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Near Hacienda Paradise Boutique Hotel by Xperience Hotels

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £67 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#21 Business Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's nice to have a room on the first floor.”
 of 5 bubbles jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
 of 5 bubbles 846Rascal26, 28 Jul 2016 | Read review
“best location, very quiet to get good sleep, etc.”
 of 5 bubbles B1148KMantonioc, 20 Jul 2016 | Read review
“L2 room had twin bed, private balcony, overlooked pool. No lift. Ground floor rooms are situated around the pool, have one bed.”
 of 5 bubbles serene23539, 17 Jul 2016 | Read review
“there is no need to choose a perfect room I think we stayed in the worst but very very happy”
 of 5 bubbles egalhorses, 8 Jul 2016 | Read review
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