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11/06/2017 12/06/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$851
          US$513
          Great Deal
          US$851
          US$603
          Traveller (1087)
          Room & Suite (432)
          Pool & Beach (279)
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          Overview
          • Excellent76%
          • Very good13%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “outdoor shower” (176 reviews)
          “plunge pool” (155 reviews)
          “la marea” (47 reviews)
          Free Wifi
          Free Parking
          Breakfast Available
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Business Centre
          Dry Cleaning
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Viceroy Riviera Maya
          Offers & Announcements: 35% Off + Daily Breakfast
          Hotel packages
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          Rosewood Mayakoba
          1,620 reviews
          #1 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,993 reviews
          #4 of 214 hotels in Playa del Carmen
           
          Banyan Tree Mayakoba
          1,967 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,673 reviews
          #10 of 214 hotels in Playa del Carmen
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (1,081)
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          1 - 5 of 1,081 reviews

          Reviewed 2 days ago

          We discovered this hotel when it was Ikal Del Mar and it was a very special place. We have stayed there several times, some more successful than others. This trip was like going back to the good old days. Our villa was beautiful - highly...More

          Review collected in partnership with this hotel
          Thank kofka01
          Hotel's Favourite
          Reviewed 2 weeks ago

          Viceroy is a very special hotel. We spent only 2 days here and loved every minute of it. The rooms are incredible, the food is devine, the spa is gorgeous, the staff are amazing (every single person that works there was so polite and friendly...More

          Review collected in partnership with this hotel
          Thank gsorohan
          Response from VICEROYRM, Director General at Viceroy Riviera Maya

          Dear gsorohan Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay with us....More

          Reviewed 3 days ago

          We selected Viceroy Riviera Maya as an alternative to the large beach hotels of Cancun and are very glad we did. As many others have already mentioned a class act, very clean, super friendly staff, security folks everywhere to keep out those not staying there,...More

          Thank Fly_r
          Reviewed 1 week ago via mobile

          We just came back from 6 glorious days of celebrating my sister's 50th Birthday! When dealing with 2 other sister's and what each person expects from their vacation experience, I think Viceroy hit it out of the ballpark. My family and I have traveled to...More

          Thank Joy T
          Response from VICEROYRM, Director General at Viceroy Riviera Maya

          Dear I would like to take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking time to give us your valuable comments. We are truly delighted to hear that you and your family enjoyed the stay with us. I have shared...More

          Reviewed 1 week ago

          The resort is beautiful, set in extensive gardens that disguise the fact it is sandwiched between other properties. Each of the individual rooms was set in the gardens with private access, so it felt very secluded and relaxed. Rooms are really nicely equipped and furnished,...More

          1  Thank Monty10001
          Response from VICEROYRM, Director General at Viceroy Riviera Maya

          Dear Monty10001 Thank you so much for taking the time to leave us your valuable feedback. I am happy to read you enjoy the hotel and service received from our attentive staff. However, please accept my apologies for the issue you had encountered on some...More

          Rosewood Mayakoba
          1,620 reviews
          #1 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,993 reviews
          #4 of 214 hotels in Playa del Carmen
           
          Banyan Tree Mayakoba
          1,967 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,673 reviews
          #10 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Breakfast Available
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$464 - US$868 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Spa Hotel in Playa del Carmen
          • #8 Top resorts Hotel in Playa del Carmen
          • #10 Luxury Hotel in Playa del Carmen
          • #11 On the Beach Hotel in Playa del Carmen
          • #23 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 41
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Viceroy Riviera Maya Hotel Playa Del Carmen ,
          • Tides Riviera Maya Hotel ,
          • Tides Riviera Maya Resort ,
          • Ikal Del Mar ,
          • Viceroy Riviera Maya Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (1087)
          Room & Suite (432)
          Pool & Beach (279)
          Dining (161)
          Hotel & Grounds (537)
          Bathroom (31)
          Business Centre & Event Rooms (3)
          Nearby
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          Petit Lafitte
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          Cocos Cabanas
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          Nearby Restaurants
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          Los Murales
          183 reviews
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          Restaurante Frida
          82 reviews
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          Cocina de Autor - Grand Velas Rivera Maya
          133 reviews
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Billy C
          After reading a lot of reviews, I am a bit worried about the taxes and service charge. We have booked a All Inclusive 7 night stay, will there be charged taxes and a service charge?
          29 May 2017|
          Answer
          Response from VICEROYRM | Property representative |
          Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
          0
          Votes
          Google Translation
          Billy C
          After reading a lot of reviews, I am a bit worried about the taxes and service charge. We have booked a All Inclusive 7 night stay, will there be charged taxes and a service charge?
          29 May 2017|
          Answer
          Response from VICEROYRM | Property representative |
          Dear Billy C, Hello again! how are you today? The confirmation of your reservation should state the service tax and resort fee. If is still not clear, please allow me to recommend contacting your travel agent or our... More
          0
          Votes
          Google Translation
          Cody G
          We will be checking in on Wednesday, May 31st for our 20th anniversary. Karen has already been fantastic in her communication with us and her pre-arrival arrangements for us..so thank you in advance. 2 questions, is there a laundry/dry cleaning service on property? Is snorkeling equipment available on the beach? Thanks-Cody and Sandy
          27 May 2017|
          Answer
          Response from VICEROYRM | Property representative |
          Dear Mr. Cody and Mrs. Sandy, Thank you for contacting us and congratulations in advance on your upcoming 20th anniversary! In regards to your questions: We do provide laundry and dry cleaning service and your butler can... More
          1
          Vote
          Google Translation
          Room Tips
          "North side of the property rooms to avoid the Azul resort"
          Read review
          "Room 37 was great and close to the entrance"
          Read review
          "Can't go wrong, all villas great."
          Read review
          "The premium villa was very spacious and we felt as though we had complete privacy."
          Read review
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