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The Palm at Playa

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Traveller (1063)
Room & Suite (387)
Pool & Beach (274)
Overview
Hotel website
Calle 8 Norte entre 5ta Avenida y 10ma Manzana 29, Lote 5 Centro, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,969)
Filter reviews
985 results
Traveller rating
718
184
45
24
14
Traveller type
Time of year
LanguageEnglish
More languages
718
184
45
24
14
Show reviews that mention
All reviews rooftop pool loft room facing the street travel concierge restaurant downstairs double shower included breakfast hotel restaurant alfredo beautiful hotel chilaquiles the location is perfect restaurants and shops fifth avenue special thanks our waiter hector
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1 - 5 of 985 reviews
Reviewed 2 days ago

The hotel staff was very engaging and hospitable. When we arrived we were greeted and offered a cocktail either Tequila shot or Margarita. We chose the Tequila shots. Sandra the head of concierge was very attentive to our needs we were able to change our...More

Review collected in partnership with this hotel
Thank Seaside824125
Reviewed 1 week ago

This hotel looks perfect, the rooftop pool and bar is a big WoW and the stuff are very good in English, the morning dinner is very good and it's not buffet but and it's a big but.I was there for 3 nights, i payed for...More

Review collected in partnership with this hotel
Thank Mordechai H
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Dear guest, we are really sorry that we didn´t be up to your expectations, your comment and experience will be truly considerate by the General Manager of the Hotel, we will be working every day to achieve on create memorable experiences, only though your eyes...More

Reviewed 1 week ago

We had a wonderfull weekend stay, all the staff made us feel special, they were Super Nice. Beautifull facilities, great rooms, nice decor, very comfortable and very clean. Less than a minute walk to 5th avenue, “The Place in Playa del Carmen”More

Thank Marcela R
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 1 week ago

We recently stayed at this great boutique hotel for a Music Festival from 10/4 -10/9. This was our 3rd stay here and had a wonderful time. Nice location with good access to the main shopping areas, restaurants and beaches. 12 people in our party and...More

Thank Dreamer800314
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 1 week ago via mobile

Our stay was quite comfortable. The rooms are clean and fully function and are provided with a safe. Friendly staff especially Ms. Sandra.😁 The breakfast menu needs more selections and ice dispensers are needed on every floor. It's convenient to 5th ave where you can...More

Thank Deb B
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

View more reviews
About
Description

For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a superb location by the "5ta Avenida", the town's most vibrant area, The Palm at Playa puts the best in town to handy distance.There are 69 resort-style accommodations which include lofts and apartment-like suites, very chic, generous in space and details. Our Restaurant Calle 8 offers Mexican contemporary cuisine at local prices, while the gym, yoga and holistic-themed therapy rooms at the Spa are still parts of the experience.But our star is the rooftop with the Bar and swiming pool. It's a perfect spot for celebrating the occasion in a stylish atmosphere, a place where dramatic ocean views and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and snack bar are the prefect set to relax under the warm and balmy Caribbean sun. But at night the whole terrace transforms itself into to a jazzy-vibrant stage. A chic and trendy place meaning the perfect setting for young souls seeking the groove, while gazing at the horizon and the sizzling lights of Cozumel Island.There are many things to know about The Palm, but the true is just feeling good factor.

Food & drink at the hotel
Roof Club
8 reviews
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
 
Hotel class
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
HOTEL STYLE
Trendy, Centrally Located, Luxury, Boutique
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
69
PRICE RANGE
US$124 - US$313 (Based on Average Rates for a Standard Room)
Location
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
Photos
Traveller (1,063)
Room & Suite (387)
Pool & Beach (274)
Dining (179)
Amenities (86)
Family and Play Areas (17)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
FW86
19 May 2018|
AnswerShow all 2 answers
Response from MiguelGEs | Property representative |
Sorry Ms., is only for adults.
1
Vote
Google Translation
Lisyl4
29 January 2018|
Answer
Response from D24789 | Reviewed this property |
Yes but very limited English channels. CNN, Fox, ABC, NBC, VH1 and some cartoon networks. Feeds for most channels are out of Miami area.
0
Votes
NiskyNapar
23 January 2018|
AnswerShow all 5 answers
Response from MorM98 | Reviewed this property |
‫Not that I remember ‬
0
Votes
Google Translation
Room Tips
"if there were no BBQ..the quiet room are realy queit...the noisy are bad"
mordechaih544
1 week ago
Read review
"Great rooftop pool."
Dreamer800314
1 week ago
Read review
"we took the suites."
eden330
2 weeks ago
Read review
"Room in the back building - but I think all rooms are nice."
EmanuelaR305
25 Aug 2018
Read review
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