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Blue Diamond Luxury Boutique Hotel

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Blue Diamond Luxury Boutique Hotel
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1,246 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
Cape Cod, Massachusetts
Reviewed yesterday NEW

The Blue Diamond resort in the Riviera Maya is a fabulous getaway! Beautiful beach,lovely rooms and excellent food and cocktails! Not your average all inclusive resort!The service is top notch! Everyone is so warm and nice! They go out of their way to pamper you! Have to mention Luis from aquamarine,Janni,Delman ,Jorge ,Caesar,Javier,etc,etc! Can't wait to return!!

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Thank susan w
Reviewed yesterday NEWvia mobile

We had the best experience here. The hotel is beautiful and the food and alcohol is exceptional. It's not the cheap alcohol that you usually get with all inclusive deals. The staff was very helpful and friendly and made our stay even better.

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Thank Annie A
Bismarck, North Dakota
Reviewed 2 days ago NEW

The property was beautiful, the room was wonderful. The staff were all very friendly and helpful. The food was fantastic, really enjoyed the daily specials. The butlers were all attentive to our needs and requests. Raul and Dorian were two people we would single out as being very warm and gracious.

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Thank Rich T
Reviewed 3 days ago NEW

I am writing this review in the hopes of sparing someone else the absolutely horrific holiday that I have had to endure. It started off with them forgetting to pick me up at the airport ,even though I spoke with someone on the phone two times. There were cockroaches running everywhere and people screaming. When I was finally able to...

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Thank Amber M
Monroe, North Carolina
Reviewed 3 days ago NEWvia mobile

AMAZING PROPERTY, amazing customer service, great food!!!! I have traveled extensively and this, by far, it the best resort I have visited including several in Cancun and Playa Del Carman. We were looking for a romantic get away and we got that and more. I would highly recommend the property!!! (Bartender Armando and Bar Waiter Juan were amazing! You order...

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2Thank jthomas3204
Columbus, OH
Reviewed 4 days ago NEW

We stayed here January 2 - 6th, 2017 to celebrate our anniversary and my husband's 50th birthday. The resort more than met our expectations and was the nicest all inclusive we have ever stayed at hands down. Loved that it wasn't buffet and we could order off the menu. Our prior stays have been with kids, so it may not...

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6Thank Columbus_OHBuckeye1
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guests, First of all on behalf of the Blue Diamond staff, we would like to congratulate both of you on your wedding anniversary and special 50th birthday. It is always motivating for us to know that we were able to create such high marks from our guests when describing their vacation experience. At the same time we would like...

Cleveland, Ohio
Reviewed 4 days ago NEW

We spent a wonderful week at Blue Diamond Resort north of Playa del Carmen on the Yucatan Peninsula, Mexico. All inclusive, adults only, seems best for couples- ages seemed to range from 30s to 60s. Quiet, private, secluded-beautiful property, originally a Mandarin Oriental. Property is long and narrow extending from beautiful beach over 1 km to lobby, with lagoon, cenote...

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3Thank SabaF
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of all the staff of Blue Diamond we wish to thank you for selecting us as your high class getaway this summer.I have read and re-read your detailed review of your visit to our resort, thank you for investing so much of your time in sharing your impressions and opinions about our "Quiet, private, secluded-beautiful property...

Toronto
Reviewed 5 days ago NEW

I took some time before writing this review to see how I feel about our trip few months later. At first I really regretted booking the resort before I read all the reviews. My impression was that all the great reviews came from people who stayed at expensive beach front butler villas that we couldn’t even book. We booked a...

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4Thank TravelinFrog
Tenafly, New Jersey
Reviewed 1 week ago via mobile

I land in Mexico for my New Years getaway where my travel agent told me I would have the hotel picking me up. I didn't see them so I called. Only the the hotel said my reservation was nonexistent. 🙈. I ended up paying out of pocket with a private shuttle and my agent sorted the rest in between. She...

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5Thank Christina T
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Mrs. Cristina, I would like to offer my sincerest apologies for all the inconveniences you experienced during your stay at the Blue Diamond resort. We sincerely appreciate the time and effort you put into writing and forwarding us your comments with regards to your recent holiday you spend with us. Reading a guests comments is our best sense of direction...

Sask, Canada
Reviewed 1 week ago via mobile

Spent a week in a 2 bedroom suite with friends and it was great as usual. Our Butlers Raul, Ceaser and Jorge made our stay fantastic. The room was excellent and the staff was awesome as well. Luis, Pricsillo and Dageoberto (sorry) were spot on at the Aquamarina. Roman and Luis were awesome at the Ambar. Thanks again Blue Diamond.

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Thank DNB10
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, First of all may we thank you for having chosen our resort to spend your holidays. On behalf of the entire Blue Diamond staff we appreciate very much your kind words with regards to our staff and services. We are looking forward to the opportunity to welcome you back. Please, do not hesitate to contact us for any...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £340 - £1,022 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Luxury Boutique Hotel Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#16 Business Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
103 questions
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over a year ago

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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our Cenote room!”
 of 5 bubbles Columbus_OHBuckeye1, 14 Jan 2017 | Read review
“best are beachfront casitas, next palafitos overlooking lagoon. all others at least 5 min. walk from beach. next suite overlooking cenote.”
 of 5 bubbles SabaF, 14 Jan 2017 | Read review
“Try to get closer to the beach”
 of 5 bubbles TravelinFrog, 13 Jan 2017 | Read review
“We stayed in Palafito room nearby Aquamarine restaurant and were pleased. Maybe beach side, especially presidential suite would be better.”
 of 5 bubbles Andrus_555, 3 Jan 2017 | Read review
“Closer to the beach is better, it's a long walk. But they have golf carts that pick you up anytime so that works too!”
 of 5 bubbles brendadF398LM, 16 Dec 2016 | Read review
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