We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Maya Royale

Visit hotel website
Traveller (10105)
Pool & Beach (2267)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Get your 15% discount!
8,192Reviews
10,668Photos
2,269Q+A
100Room tips
Traveller rating
  • 4,632
  • 2,372
  • 722
  • 296
  • 173
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
My husband and I and 2 other couples visited this resort for 10 days. The resort wasn't able to put all of us in the same building (we requested this ahead of time). The rooms were clean, but we didn't have wash cloths or bar soap for several days, and the facial tissue was
Read more
+4
Hotel's Favourite
This is hands down the nicest resort that we have ever been to! The staff are warm and friendly greeting you as you move around the resort, have lunch or breakfast in the buffet or dining rooms, pause to ask you how you are enjoying your time when you are at the pool or waiting
Read more
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya Royale
Responded 4 weeks ago
Dear scotgrl3 Thank you for choosing our resort for your holidays. We are pleased to know that during your stay you had a great experience, that we were able to fulfil your expectations. We highly appreciate your time and comments, specially since this is very important for everyone of us. We really hope to have the chance of host you again in the nearest future. Best regards Management & Staff Ocean Maya Royale
Read more
We had the most amazing holiday! The staff at the Ocean Maya Royale are awesome and so much fun! Adrian from the entertainment crew was our favourite. He took us to on lagoon walk and it was beautiful. He made sure we got there and back safely. Adrian really went out of his
Read more
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya Royale
Responded yesterday
Dear Linda V We want to thank you for having chosen our resort for your last vacations. It is gratifying to know that we fulfil your expectations, that you enjoyed our facilities, gastronomic offer and most important that our colleague Adrian was able to enhance a wonderful experience for your holidays. Thank you once again for taking the time to share your comments on this site and we are looking forward to hosting you again in the nearest future. Best regards Ocean Maya Royale
Read more
I travelled Jan 28-Feb 4th with my boyfriend. Check in was quick and informative. Where do I go from there??? This resort has a great balance of chill, relaxing areas and party zones. Older resort but well maintained. Staff: always friendly and fun. Food: incredible. No
Read more
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya Royale
Responded yesterday
Dear Odyssey236087 We want to thank you for having chosen our resort for your last vacations. It is gratifying to know that we fulfil your expectations, that you enjoyed our facilities, gastronomic offer and most important that our staff was able to enhance a wonderful experience for your holidays. Thank you once again for taking the time to share your comments on this site and we are looking forward to hosting you again in the nearest future. Best regards Ocean Maya Royale
Read more
First of all check in was quite chaotic as we arrived at the hotel, because the front desk clerk was checking in another couple at the same exact time and we felt kind of rushed to get it done and over with. The rooms and the premises of the hotel are very clean and well kept,
Read more
Response from CustomerServiceOcean, Director de Relaciones Públicas at Ocean Maya Royale
Responded yesterday
Dear GosiaXYZ We want to thank you for having chosen our resort to spend your vacations. We want to take this opportunity to thank you for taking the time to share your experience, for pointing some area improvements which our area heads are aware of already. It will be a pleasure for us to have the opportunity to host you again in the nearest future. Best regards General Management Ocean Maya Royale
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Looking out over the pools to the ocean
Professional photo exclusively commissioned by TripAdvisorOcean Maya Royale
The Standard Mayan Deluxe at the Ocean Maya Royale
Professional photo exclusively commissioned by TripAdvisorOcean Maya Royale
The Standard Mayan Deluxe at the Ocean Maya Royale
Professional photo exclusively commissioned by TripAdvisorOcean Maya Royale
The Romance Suite at the Ocean Maya Royale
Professional photo exclusively commissioned by TripAdvisorOcean Maya Royale
The Junior Suite at the Ocean Maya Royale
PreviousNext
123456233
"great entertainment"
"We are in block 30 close to beach and near enough to buffet restaurant"
"our room was on the second floor - about a 2 minute walk to the lobby and 4 minute walk to the pool."
"Due to late music noise, Avoid any of the building units close to the main area (5, 6, 13-18) if you want to sleep before midnight."
"Upgrading to Priviledge is well worth the $35/person/day"
PreviousNext
12345620
PRICE RANGE
US$153 - US$395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean maya royale hotel playa del carmenocean maya hotelocean maya playa del carmenhacienda maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
320
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing