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Occidental at Xcaret Destination

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Traveller (14304)
Pool & Beach (2993)
Room & Suite (1308)
Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“royal club”(1,549 reviews)
“man made beach”(458 reviews)
“pacos tacos”(361 reviews)
View all reviews
What's included
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is...
Offers from Occidental at Xcaret Destination
Special Offer: Up to 7% - Caribean
Hotel deals
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Location and contact
Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
Hotel website
12.7 miles to Cozumel Airport
0.3 miles from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14,943)
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Traveller rating
5,420
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1,561
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5,420
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All reviewsroyal clubman made beachpacos tacosfun clubel pescadorsonora grillle buffetseafood restaurantfirst clubbeach buffettime shareunderground riverfun poolstayed in buildingswim up barmain buffeteco park
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1 - 5 of 12,173 reviews
Reviewed yesterday

Great location, pool , beach, bars restaurants, food, staff, verry clean, nice room, good day and night entertainment. The hotel look awesome. I definitely will be back whit my kids and stay longer. 😎😎

Review collected in partnership with Barcelo Hotels & Resorts
Thank Charles D
Hotel's Favourite
Reviewed 4 May 2018

Loved our stay at the Occidental at Xcaret! The Pros: 1. The food is outstanding. I was very pleased with the quality and presentation of the food. In addition, the variety was outstanding. 2. The service was also incredible. Every worker and server we met...More

Review collected in partnership with Barcelo Hotels & Resorts
16  Thank dallasskibum
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded 5 May 2018

Hi dallasskibum, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

Reviewed yesterday via mobile

Dare I say the best family holiday I’ve ever been on ? 🤔 yeah what the hell, it was!!!! Staff amazing, resort amazing, food amazing, drinks amazing. Everything was spot on. Loads of wildlife strolling round the resort, never short of something to do. Highlights...More

1  Thank Andy G
Reviewed yesterday

We had a wonderful family vacation. I booked this trip for my family through Cheap Caribbean from 7-6-18 to 7-13-18. My husband, son and myself have been to Mexico numerous times, first time to this resort. This trip I brought along my 85 year old...More

Thank emmalyne
A TripAdvisor Member
1
Reviewed yesterday

We enjoy our time at Occidental Xcaret, Kids had so much fun. Food is excellent, a lot of choices to pick. Very convenient location next to X-caret. My kids loved to see the animals free in their habitat (deer, lizards, monkeys, birds, etc), the staffs...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank A TripAdvisor Member
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Beachfront
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$158 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#53 Luxury Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$158 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#53 Luxury Hotel in Playa del Carmen
#53 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (14304)
Pool & Beach (2993)
Room & Suite (1308)
Dining (990)
Family and Play Areas (133)
Amenities (58)
Business Centre & Event Rooms (17)
Questions & Answers
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Room Tips
"Building 19 seemed centrally located from the lobby, pools, spa and gym."
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"I never worry about the room as we don’t spend a lot of time in them!"
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"Try to get rooms close to the amenities bc if not you need to walk a lot. South side are good rooms."
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"Building 22 is closest to the beach but farthest from the lobby."
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