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Hotel Riu Lupita

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1 room 2 adults 0 children
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Hotel Riu Lupita
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2,594 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Lupita
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Showing 868: English reviews
Reviewed 3 weeks ago via mobile

We booked this hotel for a very last minute holiday through Thomsons Holidays, so I was a little apprehensive about this hotel. Arrival: We Arrived at the Riu Lupita to a warm welcome from Ruth the receptionist and welcomed us with a nice cold drink before checking in. Ruth was a pleasant lovely lady and made us feel very welcome....

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4Thank Ruthie201
Bedford, United Kingdom
Reviewed 3 weeks ago

Visited Riu Lupita again, almost 12 months since our previous visit and again had a great time. A significant factor which ensures the high standards is that the management are hands on and out and about seeing what is going on, rather than being hidden away in an office. The majority of staff are excellent and go out of their...

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2Thank Venusbeachreturners
Reviewed 3 weeks ago

I do not believe I have ever expierenced such wonderful service in an all inclusive. The staff here are number 1 in customer service. It shows that management care about us the client as well as their staff. You ask for something and if they have it you get it...We stayed for two weeks and would go back in a...

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1Thank barrie s
A TripAdvisor Member
Level Contributor
2 reviews
5 helpful votes
Reviewed 4 weeks ago via mobile

Very good was very true. The ride to the beach and back was painless and punctual. The drinks were abundant and accessible...serve yourself in 4 places, or get very friendly service from the 2 centrally located bars. The bar staff was eager to please, energetic and friendly. The flaming coffees were especially entertaining. The beach has another bar, snacks, and...

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4Thank A TripAdvisor Member
Loule, Portugal
Reviewed 4 weeks ago

A Very Well located Hotel just 15min walk to the centre of Playa del carmen. Although not front to the Beach a bus is provided every 30 min. Nice friendly Staff. the rimos are Kept very clean and The Food was excellent. Deffinately going back.

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3Thank BFRANCISCO
Espoo, Finland
Reviewed 4 weeks ago

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2Thank ekuvita
Winnipeg Beach, Canada
Reviewed 4 weeks ago

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2Thank maureen B
Sherwood Park, Canada
Reviewed 4 weeks ago

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2Thank HappyGuy60
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Lupita, responded to this review

Ottawa, Canada
Reviewed 5 weeks ago

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3Thank bryanb
Caistor, United Kingdom
Reviewed 16 February 2017

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1Thank JohnGray9

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Lupita staff and other travellers.
270 questions
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Questions? Get answers from Hotel Riu Lupita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different resort”
 of 5 bubbles , 17 Mar 2017 | Read review
“There all nice rooms,”
 of 5 bubbles juliemoore2015, 17 Mar 2017 | Read review
“rooms near the reception area have free wifi”
 of 5 bubbles sallyp2016, 10 Mar 2017 | Read review
“Ground floor feels a little damp”
 of 5 bubbles thenewgurl, 9 Mar 2017 | Read review
“Not ground floor...”
 of 5 bubbles woowoo60, 6 Mar 2017 | Read review
5 of 5