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Koox Caribbean Paradise Hotel

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Koox Caribbean Paradise Hotel
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331 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Saint Louis, Missouri
Reviewed 3 weeks ago

This place was fine for a cheap, bare bones stay. I didn't plan on spending much time in my room on my vacation anyway, so I basically just needed a place to store my bags. This place, however, is pretty loud all day. The pool and the rooms are right on top of each other, and large families seemed to...

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Helpful?
Thank DanS_2728
Reviewed 18 October 2016 via mobile

Playa del Carmen 2.0 If you want to feel comfortable and just a few block from the best street of playa! This is your spot! Great location and great staff! Me and my groups always looved our stay in this place!

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Helpful?
Thank Adri C
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Adri, Thank you so much for your comment here. We are delightful that you have felt comfortable in our hotel and have enjoyed its location too. Fantastic!! We are looking forward to your next visit soon. Our warmest Regards for you!

Reviewed 29 September 2016

This hotel is small, very basic and conveniently located on 5th ave, close to the beach, shopping, restaurants and bars. Everything is within minutes from your door. The rooms are a bit old and shabby and the bed is quite hard but it's clean and acceptable for the price. If you're looking for something fancy I'd recommend looking elsewhere.

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Thank Hollie S
Reviewed 29 September 2016 via mobile

Location, location, location. Besides that absolutely no outstanding service. Cleanliness is very average and wifi doesn't work most of the time. I'd go back to koox because of its location, close to the mall, pharmacy, bars and restaurants.

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Thank Aymen S
Tbilisi, Georgia
Reviewed 4 September 2016 via mobile

Otherwise the hotel is pretty bare bones-decent bathroom and a/c, hard beds with a single sitting stool in a small room, flat screen tv, but the pool side rooms are GREAT! ours was 105. So great to walk out our door into the perfect temperature (for me, I like it cool and refreshing!) clean pool. Also the front desk will...

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Thank MarkHinCabinJohn
Reviewed 11 August 2016

The rooms are in a good condition. The only negativ point is, that the aircondition is louder than in other hotels. We can recommend this hotel. But do online a price search for this as you can save a lot of money. Pool is okay. Everytime a free couch available.

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1Thank Benjamin S
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Benjamin, Thanks a lot for your review of your stay at our hotel and your suggestions to book it. We regret the inconvenient with the air conditioned and we are so happy that you have enjoyed your time in our swimming pool. Thanks a lot for your comment and all staff is sending greetings to you. We look forward...

Reviewed 1 August 2016

We booked this room for a quick overnight before taking the ferry to Cozumel. The location is great if you are interested in Playa Del Carmen nightlife - right on La Quinta Avenida where you will find tons of restaurants, shops and bars. Easy walking distance to the beach. A nice little rooftop pool to cool off in. We had...

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1Thank rebeccavega
Reviewed 17 June 2016 via mobile

At my arrival staff was very attentive so I agree to stay on a room with a broken light, I then found TV was not working either. I went out for dinner (location is the one good thing about this hotel, right at the 5th Ave)... I came back to a flooded room with bugs!!! I had to leave in...

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3Thank Clau Z
San Diego, California
Reviewed 15 June 2016

ONLY plus is location , located right on avenida quinta which is perfect for walking the shops and beach is 1 block away. The problem is that we had roaches in our room and not just 1 or 2 (6) and the bed is horribly hard , if you like hard beds than there is no problem. our friends who...

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Thank isstwins
Reviewed 4 June 2016 via mobile

Pleasant Hotel Clean and Tidy. I did not mind it at all. Wifi is only available in lobby however which was a annoyance. Wish there was Laundry service. Towels wernt changed everday. Though overall was quite content with my stay here.

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Helpful?
Thank Sally H
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Sally, Thank you so much for your review here and your suggestion about the laundry service. Thank you so much. You will be always welcome when you decide come back. Kind Regards!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more   less 

Additional Information about Koox Caribbean Paradise Hotel

Address: Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £29 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Caribbean Paradise Resort And Spa
Caribbean Paradise Hotel Playa Del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#19 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Koox Caribbean Paradise Hotel staff and other travellers.
14 questions
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El Paso, Texas

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Questions? Get answers from Koox Caribbean Paradise Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be as far from the pool as possible”
 of 5 bubbles DanS_2728, 14 Nov 2016 | Read review
“The poolsite has some rooms with nice balkonies”
 of 5 bubbles , 11 Aug 2016 | Read review
“Best views at the second floor, where the pool is located with an amazing view to Quinta Alegria Shopping Mall”
 of 5 bubbles verog372, 28 Feb 2016 | Read review
“Try for a room that is further away from 5th avenue and the pool if you want a quiet environment.”
 of 5 bubbles stephanieg51, 28 Feb 2016 | Read review
“ask for a room as far away from the nightclub next door as possible and bring earplugs anyway”
 of 5 bubbles Ashes9, 7 Feb 2016 | Read review
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