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Secrets Capri Riviera Cancun

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Certificate of Excellence
GreenLeadersBronze level
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Secrets Capri Riviera Cancun
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8,981 Reviews from our TripAdvisor Community

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Showing 8,498: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEW

Recently spent a week at Secrets Capri. It's a smaller property and skews to a little older crowd, which was great. Primarily because it's not non-stop club music blaring all afternoon. While I was content to lay by the pool all day, my friend wanted things to do and they offered a nice variety of daytime activities, from Spanish lessons,...

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Thank Time2Travel10
Tonawanda, New York
Reviewed yesterday NEW

All the employees went above and beyond but the one that stood out to me was Johnny. He was a server in the bar area where the entertainment was. Loved him. :) When we went off the resort to Playa and we saw one of the employees from Secrets they would say hello and let us know they remembered us....

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Thank Debbie B
Appleton, Wisconsin
Reviewed yesterday NEW

I stayed at Secrets Capri as part of a group of 20-25 for a family wedding. This was my first time at an all-inclusive and after reading hundreds of reviews here, I was pretty worried. Here is my experience: The property is stunning and may not be brand new or perfect but I, personally, wasn't spending my dream vacation counting...

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Thank Alewo2735
New York City, New York
Reviewed yesterday NEW

We loved this place! Very romantic for couples and the people were nice! Breakfast was our best mean! We did the spa which was relaxing and clean as well! I loved that most guests were middle aged and there were no kids.

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Thank Patty M
Saint Louis, Missouri
Reviewed 2 days ago NEW

Secrets Capri is at the top of our list for a Spring getaway. Pure R & R. We didn't leave the property.We each read a couple of books. We ate, drank and checked out the entertainment options, all of which are super convenient and in great settings. It is beautifully maintained, convenient size,and the food is certainly very good for...

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1Thank RWiegs
Rockford, Illinois
Reviewed 2 days ago NEW

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Thank anngX8062GK
The Woodlands, Texas
Reviewed 2 days ago NEW

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Thank SuitcaseLawyer
Reviewed 2 days ago NEW

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Thank Staci F
Island Park, New York
Reviewed 2 days ago NEWvia mobile

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Thank pr1029
De Pere
Reviewed 2 days ago NEW

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1Thank jdevillers15

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £198 - £488 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Despegar.com, Hotels.com and Jetsetter so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#31 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
747 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a tropical view corner room and it was great if you prefer quiet.”
  • My neatly wound cellphone charger
  • Rose petals every night
 of 5 bubbles Alewo2735, 29 Mar 2017 | Read review
“Definately upgrade to a suite. You can lounge on your deck!”
 of 5 bubbles 527pattym, 29 Mar 2017 | Read review
“All rooms have great views, but maybe ask for one closer to the Northern view.”
 of 5 bubbles SuitcaseLawyer, 28 Mar 2017 | Read review
“If you plan on getting sleep, get a top floor room AWAY from the pool area.”
 of 5 bubbles 964stacif, 28 Mar 2017 | Read review
“If you don't like the pillows that are initially provided, you have four other options to choose from. Just look at the resort book in the room and ask the floor concierge and you will be given the additional pillows quickly. We brought extra hangers so that we could hang all of our clothes when we arrived and not have to worry about ironing.”
 of 5 bubbles 306LisaP306, 28 Mar 2017 | Read review
5 of 5