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Secrets Capri Riviera Cancun

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Secrets Capri Riviera Cancun
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8,947 Reviews from our TripAdvisor Community

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Showing 8,465: English reviews
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Reviewed 2 days ago NEWvia mobile

So to start, this wasn't my first experience with Secrets resorts. We stayed previously at the one in Huatulco which is one of the best resorts I have ever stayed at and in all fairness they had a lot to live up to here... while the service was impeccable and the food was good, as always, I can say they...

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2Thank Matt H
Middletown, Connecticut
Reviewed 2 days ago NEW

6 night stay 3/16-3/22 Tropical View, Room 326. In short, I give this hotel 4 stars which is high in my book. It's definitely worth going and going back to. If you are disappointed with your stay here then you are probably way to picky however I do like to write detailed reviews so people can get the full scope....

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Thank scott r
Johns Creek, Georgia
Reviewed 2 days ago NEW

I just returned from a ladies-only trip to Secrets Capri and cannot wait to go back! The hotel was wonderful about putting all of our rooms together and making us feel extra special. The staff was amazing and we all kept commenting how sincerely happy they all seemed to be which was great because it made the atmosphere upbeat. I...

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Thank Christy M
New Glarus, Wisconsin
Reviewed 2 days ago NEW

We arrived on Wednesday and left the following Wednesday. We have a great time, staff was always there with smiles on their faces, wanting to know what they could do for us. The grill set up by the pool each day was very nice, we didn't have to leave the pool area to get a bite. Entertainment was good. All...

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Thank johnsI8649UX
Durham, North Carolina
Reviewed 3 days ago NEW

There were 7 of us women that travelled to Secrets from all over the country. Between us we had 4 rooms and had an absolute blast! Beautiful property. Staff was happy and super accommodating. Pool and beach was beautiful. Loved the outdoor poolside buffets. Couldn't be happier. This was our first of which now will be an annual trip! Looking...

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Helpful?
Thank carolhelgesen
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

Dear carolhelgesen On behalf of Secrets Capri Riviera Cancun, we want to thank you for taking the time to share your comments about your stay with us. We are so happy to read that you enjoyed our food, the pool, our beach, the pool buffet and the friendly staff service. We look forward to welcoming you back again. Warm regards.

Wichita Falls, Texas
Reviewed 3 days ago NEW

Review collected in partnership with this hotel
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Thank 200landonr
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

Chicago
Reviewed 3 days ago NEW

Review collected in partnership with this hotel
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Thank ndurnas
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

Baltimore, Maryland
Reviewed 3 days ago NEW

Review collected in partnership with this hotel
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Thank Stacia P
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

Marmora, New Jersey
Reviewed 3 days ago NEW

Review collected in partnership with this hotel
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Thank sharon9212
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

El Paso, Texas, United States
Reviewed 3 days ago NEW

Review collected in partnership with this hotel
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Thank SJB1633
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £200 - £492 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, BookIt.com, Hotels.com, Booking.com, Expedia and Jetsetter so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#31 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
741 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 326 area was a bit noisy, the doors slam shut and noisy but not annoying if that makes sense”
 of 5 bubbles scottr815, 23 Mar 2017 | Read review
“Rooms in main building are garden or ocean view and are centrally located to all restaurants, disco, and pool. Ocean Front are farther away.”
 of 5 bubbles ChristyM463, 23 Mar 2017 | Read review
“We were in 516 which was close to the breakfast/lunch buffet and the coffee shop which was nice. Next year, hope for a beach view.”
 of 5 bubbles carolhelgesen, 22 Mar 2017 | Read review
“the room was cleaned early after we left for breakfast every day ”
 of 5 bubbles sharon9212, 22 Mar 2017 | Read review
“We chose the honeymoon suite and I far exceeded our expectations!”
 of 5 bubbles ginabouchie, 21 Mar 2017 | Read review
5 of 5