We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Secrets Capri Riviera Cancun

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Secrets Capri Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,507 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8,039: English reviews
Mexico City, Mexico
Reviewed yesterday NEW

The hotel has classical colonial architecture and well decorated. Since the entrance the ambient invites you to get relax. The service of the staff was very mindful. The location of the hotel is quite near to Playa del Carmen (20 min), Xcaret 30 min and Tulum 60 min.

 Report
Helpful?
Thank Edgar T
Oak Grove
Reviewed yesterday NEW

We had 30 family and friends for my niece's destination wedding. We were extremely satisfied with our trip. Friendly staff and beautiful resort. It was everything we thought it would be. We would definitely go back!

 Report
Helpful?
Thank larry_duncan
union city, ca
Reviewed 2 days ago NEW

I am at Secrets Capri presently. This is my favorite adult all inclusive Mexican resort. This is my 8th visit to Secrets Capri. If you are looking for a party resort, this is not it, but if you are looking for comfort, and pampering by people who Value and appreciate life, this is the resort. The rooms are clean and...

 Report
Helpful?
3Thank jackiespencer2002
Reviewed 2 days ago NEWvia mobile

We stayed at Secrets Capri in November 2016. The resort, rooms,pool,food were fantastic. I loved Coco's coffee bar. They serve great latte's. We were very pampered by friendly and helpful staff. The concierge set up a birthday dinner for my husband in the steak house for the six of us. It was superb! The entertainment/music at the pool wasn't loud...

 Report
Helpful?
2Thank Art & Nancy P
New Port Richey
Reviewed 2 days ago NEW

this hotel is amazing....everyone is so friendly and the resort is absolutely beautiful. The food, entertainment, staff, room, pool were better than expected. It was a great relaxing getaway that was well appreciated. Smaller hotel which made it a much nicer experience

 Report
Helpful?
2Thank Beth B
Reviewed 3 days ago NEWvia mobile

Beautiful resort, beautiful location, beautiful people! First time to the Mayan Riviera and will definitely return. Secrets Capri is a very manageable size with excellent dining options, surprisingly enjoyable entertainment (compared to our west coast all inclusive experiences) and really comfortable beds! Can't say enough about the staff. Very friendly and sincere. Loved that it was adults only!!! Couple of...

 Report
Helpful?
Thank Denise H
New York
Reviewed 3 days ago NEW

Just got back from one week at Secrets Capri Riviera for our anniversary. Great hotel, very clean, with great service. Anniversary banner was on the door with complimentary champagne and strawberries. Pros are; great food in all restaurants, great shows and entertainment, clean resort, great service, top shelf alcohol. Cons are; beach has been destroyed, overpriced wine purchases needed for...

 Report
Helpful?
1Thank Ronkon89
Brunswick Ohio
Reviewed 3 days ago NEW

Our group of 8 enjoyed our visit. The property is a little older, but very well maintained. It is a smaller place which is exactly what we wanted. Everything was close by so no time wasted looking for each other. Food was very good to excellent in all the restaurants. Sea side grill was especially tasty and comfortable. The buffet...

 Report
Helpful?
Thank kathleen f
Edison, New Jersey
Reviewed 3 days ago NEW

I recently just came back from this resort. I am going to tell you why I am giving them a 3 star review. Let me start with the staff, they are Amazing!!!!. Hugo and I forgot the other guys name who handled my romantic dinner on the beach were excellent !! Hector from the Entertainment dept is great at his...

 Report
Helpful?
Thank scubasteve42381
Spring Branch, Texas
Reviewed 3 days ago NEWvia mobile

Awesome boutique hotel. Excellent customer service, excellent food, will return! Was attending my nephews wedding and celebrating our wedding anniversary. The hotel made the wedding very romantic and made everyone feel special. The only thing that I would critique is that the beach is almost nonexistent due to erosion and seaweed.

 Report
Helpful?
Thank westmod

7,850 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7282)
Viewed
View from Room (386)
Viewed
Dining (677)
Viewed
Pool/Beach Area (1715)
Viewed
Hotel & Grounds (1341)
Viewed
Room/Suite (784)
Viewed
Bathroom (95)
Viewed
Family/Play Areas (18)
Viewed
Business Centre/Function Rooms (17)
Viewed
2:37
Videos (9)
Viewed
Other (2240)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (505)
Viewed
Amenities (96)
Viewed
Beach (14)
Viewed
Junior Oceanfront Suite (48)
Viewed
Pool (65)
Viewed
Dining (57)
Viewed
Standard Deluxe Ocean View Room (61)
Viewed
Standard Deluxe Tropical View Room (63)
Viewed
The Hotel (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (8)
Viewed
Room/Suite (15)
Viewed
Bathroom (1)
Viewed
Dining (10)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.8 mi away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#51 of 213 in Playa del Carmen
1,213 reviews
17.1 mi away
Secrets Silversands Riviera Cancun
4.1 mi away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
18.4 mi away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 26 in Puerto Morelos
2,065 reviews
17.8 mi away
Breathless Riviera Cancun Resort & Spa
5.0 mi away
The Reef Coco Beach
The Reef Coco Beach
#97 of 213 in Playa del Carmen
3,216 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £235 - £958 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com and Jetsetter so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
658 questions
Ask a question

See all questions (658)

Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade if possible...the ocean view which is mid upgrade is well worth the money, you can see the entire resort, pool and beach from your balcony”
 of 5 bubbles 2BethB, 5 Dec 2016 | Read review
“I have heard first floor rooms are musty.”
 of 5 bubbles , 4 Dec 2016 | Read review
“Ocean view is the way to go”
  • They did this after I proposed
 of 5 bubbles scubasteve42381, 4 Dec 2016 | Read review
“Rooms were very comfortable, actually PERFECT !”
 of 5 bubbles 468apriln, 2 Dec 2016 | Read review
“go someplace else”
 of 5 bubbles reptide9269, 29 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay