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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

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Traveller (17247)
Room & Suite (3811)
Pool & Beach (2838)


Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Relax in our light and airy all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Choose one of our beachfront or swim-up suites for a large living room, additional amenities and direct access to the water. Discover designer boutiques, handcrafted goods, vibrant bars and entertainment just outside our doors. Within walking distance to the famous Fifth Avenue, our resort puts you in the heart of Playa del Carmen’s trendy attractions. Unwind with a holistic spa experience at SPAzul, including a Temazcal stone steam bath, couples treatments and salon services. Enjoy our Olympic-sized lap pool, tranquil relaxation pool, large fitness center, rooftop tennis court, water activities and more.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
Centrally Located
Hotel links
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Hotel deals


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Traveller rating
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Popular mentions
The resort is beautiful and clean. The rooms are immaculate and large! There are many restaurants to choose from. You can't go wrong with Spice restaurant! The food is fresh and nothing like an American buffet where everything is hidden under sauces and chemicals. You can walk
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Hotel's Favourite
Hilton Playa is a fabulous hotel right in the heart of the social scene (5th Ave). Great amenities, wonderful staff, regular entertainment. Spacious/comfortable rooms, 5 restaurants, brilliant food, right on the beach. We had a couple of issues when we upgraded to a quiet room
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Response from Lynn D, Gerente at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Responded 1 week ago
Dear RayW712, Thank you very much for your visit to Hilton Playa del Carmen Resort, we really appreciate you have taken the time to share your great review. We would like to mention that our goal is to ensure our guest satisfaction, we apologize if in some way we did not exceed your expectations and we sincerely hope you consider giving us another opportunity to host you at Hilton Playa del Carmen Resort.
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Once again we were treated like Royalty! This was our third time at "The Royal" now the Hilton. We were welcomed with great smiles and familiar faces! We enjoyed our stay and was great to see our vacation friends.
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i want to tell you how wonderful the staff are.This was my second visit to this resort.the staff at the mediteranio are the best! Cruz is my favorito. Paco, Fredy,and Rebeca are all so great.Gerado at the mediteranio bar was super, what a nice guy. Ezekiel at Pelicanos is also
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We had a great trip overall to the Hilton Playa Del Carmen. The food was pretty good (not great), rooms were nice but a little dated, lobby shows were alright (kinda cheesy), they have premium alcohol (Grey Goose, Crown Royal) but you have to ask for it. Otherwise they just give
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Review collected in partnership with Hilton Hotels & Resorts
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Towel art every day.
View from room of beach and two volleyball courts on the right.
For our 21st anniversary.
For our 21st anniversary
If you booked after Nov. 1 2018 you will not have access to Panama Jack's. We were at RPDC (now Hilton) for the 3rd time at the end of January and were able to use Gran Porto (now Panama Jack's) and have never used it in the three times we were there. Were very happy with Hilton PDC, check review. Enjoy
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Yes - the sun rises over the sea and sets behind the lobby area - so all of those rooms will have mucho sun all day long... PS - we are Wisconsinites and this friggin winter can't end soon enough! :-)
1 vote
Hi Kerry Q, thank you for contacting us. At that time we will be still renovating the Chichen Tower, this means that the Mediterranean Restaurant, the Coffee Shop and the thanquil pool are going to be closed. As for the liquors, we continue to offer an international selection of spirits to provide our guests a wide variety of options on an ongoing basis. Thank you.
0 votes
"We had an ocean view room - I don't think you can go wrong with any room."
"We enjoyed our Ocean view rooms that were close to the pools"
"ask for garden view"
"We like garden view rooms"
"We stayed in Ocean Front #531 and it was awesome. 3rd floor overlooking main pool and ocean."
US$296 - US$931 (Based on Average Rates for a Standard Room)
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