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The Royal Playa del Carmen

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The Royal Playa del Carmen
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14,915 Reviews from our TripAdvisor Community

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Showing 12,733: English reviews
Walnut Creek, California
Reviewed yesterday NEWvia mobile

We love the Royal Khattar Hotel! We've visited Yangon twice and stayed there both times. The beds are super comfy, and the included breakfast is the best in Myanmar, a mix of local and international foods. Highly recommended!

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Thank Jane B
Reviewed yesterday NEWvia mobile

This was our first time to an all inclusive resort in Mexico and it was absolutely amazing. Great service and food choices and able to walk out of our resort and safely walk around! We will be coming back!

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1Thank Kristin P
Langley City, Canada
Reviewed yesterday NEWvia mobile

Stayed 9 nights with a garden view. Room was nice and could see ocean from deck. Our maid kept the room very clean and made the room up in a unique way each day. Avi kept the fridge in the room stocked daily. Ate at most of the restaurants at the resort all were good, surprised the sushi was so...

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1Thank phillyd19
Columbia, Tennessee
Reviewed yesterday NEWvia mobile

For the past 2 years we have had the best experience with friends at The Royal. Marcos and Prudencia have been exceptional during both visits. They have become like family to our entire group. We will continue to vacation at this resort as long as the great service continues. Thanks for the memories you have shared with us all.

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Thank jrob08
USA
Reviewed yesterday NEW

Beautiful resort, great food & drinks, great entertainment, excellent service. We had a great time last year & came back. We always have drinks at the Tequila Bar & were happy to see Rayas again & the other bartenders. Service at the resort was outstanding. Our overall favorite restaurant was Asiana. Victor & the other waiters were great about checking...

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Thank LowTechUSA
Abington, Pennsylvania
Reviewed yesterday NEW

My wife and I immensely enjoyed our second stay at the Royal Playa del Carmen. The food, attention to detail, entertainment, and superb hospitality remain hallmarks of this amazing resort. The pool area was vibrant and lovely with great dance music representing a variety of musical tastes and stimulating Latin rhythms. We also loved our beautiful beach experience, and the...

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Thank Stuart K K
Haliburton, Ontario, Canada
Reviewed yesterday NEW

We stayed in a Swim-up Beachfront room which was spectacular. Service to our pool or patio by Bonita for a couple days then Eric for the rest of the week was spectacular - we wanted for nothing. Room service for coffee, tea in morning and periodically lunches was also delicious and efficient. Our room was quiet for the most-part although...

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1Thank TravellingSoulSister
Ohio
Reviewed 2 days ago NEWvia mobile

We had a great experience at the Royal Playa del Carmen! Our butler, Graciela, was kind, efficient and provided great information! Our servers, Yolanda (at the beach), and Lucas (at Pelicanos), were amazing! Victor, my scuba instructor, did a wonderful job of preparing me for my first dive! Thanks everyone for a fun trip!!

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1Thank TBlaich
New York City, New York
Reviewed 2 days ago NEW

This place is great, service and people like David Chan in Pelican restaurant were fantastic. Staff is super friendly, place is immaculate. The show time and entertainment has a long way to go! the spend more time in preparation the setting that getting people to know time and events! Guess should have the schedule clear to have dinner and enjoy...

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2Thank Rosiegrc
Centennial, Colorado
Reviewed 2 days ago NEWvia mobile

We stayed in the presidential suite. It was amazing!!! The service was impeccable. We used their transportation service to and from the airport. I highly recommend it. Everything was clean, the food was great and everyone was super friendly. The resort is steps from the beach and 5th Ave. I recommend this place to anyone looking for an adults only...

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1Thank linseyashby

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £261 - £600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Mexico/Riviera Maya
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,562 questions
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Bradford, United Kingdom
over a year ago

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Questions? Get answers from The Royal Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent.”
 of 5 bubbles stuartkk, 19 Feb 2017 | Read review
“636-very quiet, semi-private pool. The main pool area is extremely noisy, we would not have been happy there.”
 of 5 bubbles TravellingSoulSister, 19 Feb 2017 | Read review
“Save your money and stay in a non-ocean view room. You're outside so much that paying for an ocean view is really not necessary.”
 of 5 bubbles Bobcat7131, 17 Feb 2017 | Read review
“We had a poolside room which was great. We never had to pack a bag and had access to our room always.”
 of 5 bubbles kellifanti, 17 Feb 2017 | Read review
“Look at a map of the rooms before you check in”
 of 5 bubbles bobwC3761GY, 17 Feb 2017 | Read review
5 of 5