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The Royal Playa del Carmen

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Traveller (16455)
Room & Suite (3777)
Pool & Beach (2778)
Overview
Avenida Constituyentes 2 Centro, Gonzalo Guerrero, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,224)
Filter reviews
15,426 results
Traveller rating
12,019
2,211
665
303
228
Traveller type
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LanguageEnglish
More languages
12,019
2,211
665
303
228
Show reviews that mention
All reviewsmaria mariechef's platecoffee houseromance conciergespice restaurantdanny boyjose garciafrozen grapeshour loungeocean viewturn down servicetequila barour honeymoonlobby barbeach butlerpresidential suiteil pescatore
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1 - 5 of 15,426 reviews
Reviewed yesterday via mobile

From the moment we stepped into the hotel the employees attended us right away. They gave us hand sanitizer and offered drinks and gave us fresh towels to wipe down our sweat. It was unbelievable how nice and respectful all of the staff was. They...More

Thank Alondra O
Reviewed yesterday via mobile

We enjoyed a great trip to The Royal Playa del Carmen. From Check in to check out everyone was friendly and helpful! Our room was spacious and ac was great! We enjoyed the food and entertainment. Wait staff at the pool was excellent especially Miguel...More

Thank Branniv
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded yesterday

Dear Branniv, We truly appreciate your great review! Our top priority is to offer an exceptional service to each one of our guests and it is very satisfying to read that this was your case. Thank you for your comments about our staff, this motivates...More

Reviewed 2 days ago via mobile

My husband and I just got back from this resort for our honeymoon and we just loved everything about this place. From the room to the customer service to the staff to the restaurants. Everything was amazing! So relaxing and so romantic! Amazing location right...More

Thank jessiedelaney
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded yesterday

Dear jessiedelaney, We would like to express our deep gratitude for celebrating with us one of the most especial events in your life: your honeymoon! Thank you very much for sharing with us and all others your ROYAL experience. We look forward to welcoming you...More

Reviewed 2 days ago

What an amazing experience! We arrived at the hotel, and although it was way before our check-in time, we were able to get through the entire process, getting it out of the way before we started our vacation. We were given our first cocktail as...More

1  Thank alanaolison
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear alanaolison, We would like to express our sincerest gratitude for your recent visit to THE Royal Playa del Carmen and also would like to thank you for taking the time to share your feedback. It really makes us feel good when we learn that...More

Reviewed 3 days ago

As 99% of the review say, the Royal is beautiful, clean, good food and excellent staff. The reason I gave it 4 stars is we had a couple of issues I wouldn't expect from a 5 rating but they were nothing that would keep me...More

1  Thank DeeZDallas
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear DeeZDallas, Thank you very much for taking the time to share with us your wonderful review! It makes us so happy to know that you had a great holiday with us. We want to thank you for granting us with the opportunity to host...More

View more reviews
About
Description
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous ...More Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Free Parking
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
513
Price range
US$241 - US$561 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Playa Del Carmen Hotel Playa Del Carmen
,
Royal Hotel Playa Del Carmen
,
Royal Porto Real
,
Royal Playa De Carmen
,
The Royal Playa Del Carmen Mexico/Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Onsen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
513
Price range
US$241 - US$561 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Playa Del Carmen Hotel Playa Del Carmen
,
Royal Hotel Playa Del Carmen
,
Royal Porto Real
,
Royal Playa De Carmen
,
The Royal Playa Del Carmen Mexico/Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (16,455)
Room & Suite (3,777)
Pool & Beach (2,778)
Dining (1,531)
Amenities (102)
Family and Play Areas (83)
Business Centre & Event Rooms (72)
Nearby
Nearby HotelsSee all 222 hotels in Playa del Carmen
Panama Jack Resorts Playa del Carmen
10,967 reviews
.10 miles away
Grand Hyatt Playa Del Carmen Resort
2,479 reviews
.10 miles away
Aldea Thai Luxury Condohotel
439 reviews
.10 miles away
Magia Beachside Condo Hotel
35 reviews
.13 miles away
Nearby RestaurantsSee all 1,483 restaurants in Playa del Carmen
The Grill at 1- 26
396 reviews
.11 miles away
Chef's Plate
385 reviews
.03 miles away
Maria Maria
150 reviews
.03 miles away
Spice
1,124 reviews
.07 miles away
Nearby AttractionsSee all 761 attractions in Playa del Carmen
La Galeria de Playa
70 reviews
.16 miles away
The Custom Tour by Rod Ratner
379 reviews
.17 miles away
Dive Shop Mexico
454 reviews
.15 miles away
Tank-Ha Dive Center
432 reviews
.11 miles away
Questions & Answers
Ask a question
KeeyaL
19 September 2018|
Answer
Response from Lynn D | Property representative |
Dear KeeyaL, thank you for contacting us. Here at the Resort, we do have entertainment by the pool all day long, we have different activities scheduled by our Entertainment team unfortunately, we do no have themed parties... More
2
Votes
Google Translation
Christal G
18 September 2018|
Answer
Response from Lynn D | Property representative |
Dear Christal G, thank you for contacting us and for being interested in a Day Pass, unfortunately we dont have that service anymore. Thank you for your comprehension. Best regards!
0
Votes
Google Translation
Room Tips
"Totally worth it to upgrade to the Master Suite"
Read review
"This hotel has a type of room for every single person: quite, loud, ocean view, garden view, etc."
Read review
"We were on the first floor and the location for us was perfect. Open sliding door windows to a large pool."
Read review
"We love 349-355!!!!!"
Read review
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