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The Royal Playa del Carmen

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The Royal Playa del Carmen
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14,988 Reviews from our TripAdvisor Community

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Showing 12,789: English reviews
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Saint Michael, Minnesota
Reviewed yesterday NEW

This was our 3rd trip to the Royal and it was just as great as the first two times. We love everything about this resort but the staff it what makes it truly amazing. All the food is great but our favorites are Asiana and El Mediterraneo for dinner and the taco bar at Rincon for lunch. The proximity to...

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Helpful?
Thank Kathy E
Fishers, Indiana
Reviewed yesterday NEW

A group of 4 couples stayed here for 4 days and we had such a fantastic time! The food was amazing and the staff was friendly and helpful! Our room had the most beautiful view of the beach. Anytime we were in the room, I was on the balcony enjoying the view. I would highly recommend The Royal Playa del...

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11Thank indianagirl2017
Keego Harbor, Michigan
Reviewed yesterday NEW

This hotel is perfect...I traveled with my wife and this resort has it all....Lets start with check-in We were greeted by a bellhop who immediately took our luggage and gave us a ticket and proceeded to escort us to the lobby where we were then greeted by another individual who asked us to have a seat while they grabbed us...

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1Thank Bryant K
Reviewed yesterday NEW

My boyfriend and I stayed at The Royal for 1 week, Feb '17, and it was literally PARADISE! The room was beautiful (keep in mind that Ocean View does NOT mean Ocean Front!), the food was good, the beach was kept beautiful each day, the drinks were flowing, service staff were so lovely (they even touch they're hand to their...

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Thank Victoria A
Perth, Canada
Reviewed yesterday NEWvia mobile

We recently stayed at this resort for our delayed honeymoon and I can't say enough about how wonderful of an experience it was. We felt like royalty! During one of our breakfasts our waiter, Jose Garcia, suggested we make reservations for the seafood dinner. He had a special table set for my husband and myself and it made the experience...

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Thank Alison E
Toronto, Canada
Reviewed yesterday NEW

i travel alone and have some limitations. they were friendly, helpful. marco and poo; staff helped me all the time.the recreation staff,naxalia,sergio,israel,comoto charity asnd lalo made sure iwas included in activies. the restaurstaff especiallh jose arcos and his staff at spice and adolfo,concierge made me feel welcome. it was the best holioday ihave had since i lost my spouse and...

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1Thank sbclavir
Bethesda, Maryland
Reviewed yesterday NEW

Went for a bachelorette party and this was a perfect place!The food was a good value for the all-inclusive rate and the resort was located right downtown which made it easy to venture out as desired. Our rooms were located near the street, so it did get quite loud during the night - but otherwise the rooms were great. If...

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Thank anb301
Chicago, Illinois
Reviewed 2 days ago NEW

I spent 8 days and 7 nights in this amazing resort a few weeks ago, and loved every minute of it. The many restaurants provided a ton of variety, and there was never any shortage of bars to make sure you were getting your share of alcohol. The resort was right in the downtown area so you're able to get...

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1Thank hiphopipotamus
Ohio
Reviewed 2 days ago NEWvia mobile

I had again a really perfect time in this place, I just love it, once again my experience with you was amazing from the beginning to the end. I have to thanks to paulina and Christian you were so helpful, I hope to see you soon. I have to tell you now the shows are better and the foam party...

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2Thank russicat
Sioux City, Iowa
Reviewed 2 days ago NEW

Fantastic Stay ,Nancy Perez at Real Club made sure we had the best available room , Vicenta De Coss again the best waitress in Mexico. Eduardo made all the entertainment special at the Pool side ,He Had help fron Moto,Sergio,Charlie & Natalia .Marco the pool supervisor is very professional also does a great job . By the way thanks for...

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1Thank Dan Wanderschei... W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2 | Centro, Gonzalo Guerrero, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £257 - £573 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Mexico/Riviera Maya
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,581 questions
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Bradford, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a Royal Junior Suite Oceanfront if you want to face the ocean”
 of 5 bubbles indianagirl2017, 28 Feb 2017 | Read review
“Ocean View means you can see the ocean in SOME way; it does't mean it's on the beach, that's Ocean FRONT.”
 of 5 bubbles T3682WGvictoriaa, 28 Feb 2017 | Read review
“i was in a room close to pookl, restaurants and elevator. helpful with walker”
 of 5 bubbles sbclavir, 28 Feb 2017 | Read review
“ask for a room not facing the city streets”
 of 5 bubbles anb301, 28 Feb 2017 | Read review
“Ocean view rooms require you to lean out over the balcony to see the ocean.”
 of 5 bubbles hiphopipotamus, 27 Feb 2017 | Read review
5 of 5