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Illusion Boutique Hotel by Xperience Hotels

Traveller (710)
360
Panoramas (7)
Pool & Beach (243)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Adult pool
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Boutique
Centrally Located
HOTEL CLASS
1,903Reviews
1,250Photos
87Q+A
100Room tips
Traveller rating
  • 1,152
  • 543
  • 129
  • 50
  • 29
Time of year
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Popular mentions
+4
Beautiful hotel in the heart of Playa Del Carmen. Half a block from the beach, even closer to Quinta, the main strip with shops, restaurants, and all the action and people watching. Room was very nice, super clean and our towels even folded into swans! The staff was superb,
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We stayed at this hotel for 5 nights in January. We recieved an upgrade to a top level room upon arrival, a nice gesture that we really appreciated. The room was large, with a good functioning AC and impeccable cleaning. The hotel is very well situated, in the middle of town,
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Excellent experience, great price, beach club perks were outstanding! The bed was a little too firm, but overall it was a great place to stay! This location is just 2 mins from the beach and in the middle of everywhere you want to be.
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Review collected in partnership with this hotel
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience Hotels
Responded 3 days ago
Dear Ambassador Trek, Infinite thanks for your comment! The most important thing for us is to give you the best experience, we want to share with you all our Infinite Hospitality! And is important that you deserve excellence in every department. Follow us in our social media! Best Regards, Claudia Esquivel Hotel Manager Illusion Boutique
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Great location - close to beach and 5th avenue, tidy and nice personnel. Good beds and large room. Noise from the nearby restaurants and bars can be a problem if you need a quiet location select another place.
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Review collected in partnership with this hotel
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience Hotels
Responded 3 days ago
Dear Ambassador, Thank you so much for your comment! We really appreciate the time you take to leave us your opinion and the opportunity you gave us to be part fof this experience in Playa del Carmen. We hope to see you soon! Regards, Claudia E. Hotel Manager Illusion Boutique
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Best location, great service, friendly people. Will definitely come back again. Room 505 was perfect for us. We had partial ocean view and also able to people watch on street below. Small table and chairs outside our room was nice for outside drinks in the morning and evening.
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Review collected in partnership with this hotel
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience Hotels
Responded 1 week ago
Dear Ambassador Janetubiera, Infinite thanks! We appreciate you give us the opportunity to be part of your vacations, thank you! I am totally agree with you, room 505 is one of the best rooms in the Hotel, the beautiful ocean view and the calm make it a special moment. We wait for you next year! I invite you to do your reservations directly with us so you can have more benefits. Big hugs from Playa del Carmen! Claudia Esquivel Hotel Manager Illusion Boutique
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Beach towel art!
Professional photo exclusively commissioned by TripAdvisorIllusion Boutique Hotel by Xperience Hotels
The Vision Cabana at the Illusion Boutique Hotel by Xperience Hotels
Professional photo exclusively commissioned by TripAdvisorIllusion Boutique Hotel by Xperience Hotels
The Prestige Suite at the Illusion Boutique Hotel by Xperience Hotels
Professional photo exclusively commissioned by TripAdvisorIllusion Boutique Hotel by Xperience Hotels
The Prestige Suite at the Illusion Boutique Hotel by Xperience Hotels
Professional photo exclusively commissioned by TripAdvisorIllusion Boutique Hotel by Xperience Hotels
The Mirage King Room at the Illusion Boutique Hotel by Xperience Hotels
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Dear Mr. Gateway07: For breakfast we offer a menu with different breakfast options included so that you can choose the one that best suits you. In response to the prices of the surrounding restaurants, you can find several options for you to choose the one that best suits your needs. Best regards. Misael Ramirez Reservation Agent Xperience Hotels
0 votes
Dear Mr. marimagan1: We are happy to inform you that if we have rooms that can accommodate your entire family. To receive specific assistance in your particular case, please contact us directly. I look forward to your contact. Misael Ramirez Reservation Agent Xperience Hotels m.ramirez @ xperiencehotels resorts. com
1 vote
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as soon as possible. We are at your disposal, Regards, Claudia E. Front Desk Supervisor
1 vote
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We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0 votes
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Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at an additional charge there is the option of a fully equipped luxury second bedroom with a queen size bed and a lock-off connection. The suite enjoys the commodity of a large equipped kitchenette with dining area, full refrigerator, walk-in closet and luxury bathroom. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, phone, in room safe and mini bar. Should you require more information please no dot hesitate to contact me. Best Regards Cynthia Hernández
0 votes
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12345618
"On third floor and was perfect."
"Room from the inner patio. From the street side you can hear discos up to 3 hours at night - the only "minus""
"amazing hotel for the price is great"
"Floors 4 and 5 offer the best rooms."
"Deluxe room-Partial Ocean View, prestige suite-pool access"
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PRICE RANGE
US$78 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
illusion boutique hotel by xperience playa del carmenhotel illusion boutiqueillusion boutique playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
45
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