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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels
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1,233 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Playa del Carmen, Mexico
1 review
Reviewed 5 days ago NEW

This hotel is very noisy, all the day and all the night. You are in the center of nightlife and that you can hear until long after midnight. Workers for repairing and renovating at every time, in the hotel itself and in the surrounding hotels too.

Review collected in partnership with this hotel

Helpful?
Thank Franz W
Chicago, Illinois
Level Contributor
1 review
Reviewed 1 week ago via mobile

The people at Illusion genuinely care about your comfort and well-being. They are friendly, helpful and very kind. I looked forward to seeing their smiling faces everyday... and eating breakfast! The coffee was amazing, and the simple, healthy and delicious food options were the ideal way to start the day. I can describe the room similarly to breakfast - simple... More 

Helpful?
Thank LDYJ7
1 review
Reviewed 2 weeks ago

Room was clean and super quite. The service was the best of all. Cozy and perfect place for adults. Very convenient and close to the 5th Ave where everything happened, pretty cool. Parking is not available but not a big issues.

Helpful?
Thank Oscar C
Gardena
1 review
Reviewed 3 weeks ago

Good value for your dollar. Plan on staying in the 4th or 5th floor. Rooms are not meant for more than 2 people even though they advertise rooms for 3 or more. Pool is open for short period during the day and very small.

Review collected in partnership with this hotel

Helpful?
Thank Reyne R
Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Great boutique hotel. They were able to accommodate our group of 13. Had a great stay. Close to everything. Their morning breakfast was good too! Only problem is that the police officer on Avenida 10th and Calle 8 sometimes does not let shuttle vans in to drop you off at the hotel. But it is only a little over a... More 

Review collected in partnership with this hotel

Helpful?
Thank LucyE613
Winter Haven, Florida
1 review
Reviewed 3 weeks ago

Completely satisfied with the stay here. I can't begin to put in words how satisfied we are. Great price, location, hospitality, and costumer service. I highly recommend this place to anyone who is looking for something affordable and convenient.

Review collected in partnership with this hotel

Helpful?
Thank cesars926
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador, Yes, it is hard to put into words all what our Ambassadors (guests) mean to us. Everything we do at Xperience Hotels has the sole purpose of corresponding to your unconditional trust. Thank you for your wonderful comments, it was an honor to host and serve you during your recent stay. We are grateful to read you enjoyed... More 

Compton, California
1 review
Reviewed 3 weeks ago

I had the most amazing time celebrating part of my 30th year Anniversary with 11 of our craziest friends. Hotel and hospitality amazing at illusion Hotel in Playa del Carmen . I must see on anyone's bucket list .

Review collected in partnership with this hotel

Helpful?
Thank kevintN2786TN
XperienceHR, Manager at Illusion Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassadors, Thank you for making us part of your life! Thank you for trusting Xperience Hotels and thank you for choosing Illusion Boutique Hotel. We will have many more years to celebrate offering you at every time the exceptional service you deserve. Now you will have to include our hotels in Holbox and Xpu-ha on your bucket list! Xperience... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is beautiful. It's located in the Main Street of playa del carmen. The service is very good and the staff is very welcoming. The breakfast is delicious. We loved our stay there and we recommend it.

Helpful?
Thank Fedi E
1 review
Reviewed 4 weeks ago via mobile

Thanks for the hospitality Pedro and for the cappuccino Guillermo . Everyone here is so helpful. Are California peeps had a blast at the pool. Hot wings and club sandwich was the bomb. Pedro took great of us 😍 We had a wonderful time in Playa del Carmen at illusion hotel/xperience hotels

Helpful?
Thank Rae T
Stockholm, Sweden
2 reviews
Reviewed 4 weeks ago

This hotel is very nice. It is centrally located close to the 5th Avenue, just a few steps from the beach. The staff is really nice and make you feel welcome, and they can give you recommendations about restaurants, things to do etc. The rooms are spatious and really clean. The balconies are rather small, with space for two chairs... More 

Review collected in partnership with this hotel

Helpful?
Thank 250helenam

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £68 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
65 questions
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2 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suite is the best choice.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles davidgL5678MI, 15 Aug 2016 | Read review
“5th floor rooms”
 of 5 bubbles zazon123, 5 Jul 2016 | Read review
“Room very clean,luminous, a lot of space, nice bathroom with a lot of space, private terrace, and to say that is just next to the animous 5th street the hotel is really quiet. ”
 of 5 bubbles 44amandinep, 1 Jun 2016 | Read review
“if you don't like dark rooms ask for one with balcony!!”
 of 5 bubbles MexVene, 19 May 2016 | Read review
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