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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels
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1,314 Reviews from our TripAdvisor Community

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Showing 674: English reviews
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Buenos Aires
Reviewed yesterday NEW

We had a really nice experience staying at this hotel, everyone is really nice and resolve our needs promptly. We definitely are coming back. We loved playa del Carmen! The rooms are very nice, and the employees are nice too

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Helpful?
Thank Majo G
Reviewed yesterday NEWvia mobile

My girlfriend and I loved our stay at this hotel. I would happily return! Ray, Alexandra, Fanny, and Richy were wonderful people. In particular, we loved the following: CLEANLINESS, SECURITY, NICE AIR CONDITIONED ROOMS, and a PERSONALIZED TOUCH. 5/5 - Corbin Black and Kurumi Hayata, Feb 8-16 2017.

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Thank Corbin B
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

From the minute I arrived I was made to feel better than at home. The receptionist on duty Alejandra took care of my luggage since I arrived a few hours before check in. I was asked to enjoy the rooftop views and enjoy a drink if while I waited. I was also given 10% off at the restaurant next door...

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Helpful?
Thank Enoc G
Cleveland, Ohio
Reviewed 2 days ago NEW

If you are looking to be in the heart of Playa del Carmen you cant get any better location than this one! Rooms are clean, staff is super friendly and helpful. You will be 1/2 block from the beach and 1/2 block from the bustle of 5th Ave.

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Helpful?
Thank jodyb0424
Vancouver, Canada
Reviewed 4 days ago NEW

***LOCATION*** Booked 2 rooms in Feb 2017 for 1 night. Hotel is older and shows age & wear. Excellent location if you want to go to the beach (1/2 block away) or stroll to shops, restaurants or niteclubs as this is centrally located and 10 min walk to either end of 5th Ave strip. ***TRANSPORTATION*** Very easy to take bus...

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Thank 20thanniversary2014
Minneapolis, Minnesota
Reviewed 1 week ago

This remarkable and cozy hotel is located near the seashore. The Staff is just wonderful. The workers are obliging, smiling, and always in a great mood, which makes your stay in the hotel feel comfortable and home-like. Insignificant issues are resolved quickly and with apologies. We had the impression that everybody waited for us, prepared and did everything possible to...

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Thank khasa003
Sammamish, Washington
Reviewed 1 week ago

Loved this location on Calle 8, the Illusion Boutique Staff were wonderful.. Room was large and clean. and kept very clean our entire stay. Front desk were friendly and helpful. Breakfast and staff were also very good.

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Thank E6644PXbradb
Hurricane, Utah
Reviewed 1 week ago

Hotel room balcony had a side view of ocean. A half block from the main pedestrian street. It is a quiet stay away from the noisy street that still has ocean breeze. Management and entire staff gave excellent service. Very friendly staff. Someone always on duty at front desk and around the hotel. We felt safe. There was no pressure...

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Thank John G
michigan
Reviewed 1 week ago via mobile

My wife and I spent one night at this hotel. We found the people very nice, the room comfortable and clean! Excellent location. The first room they put us in had a musty smell and they moved us to a room with no smell. We would stay there again.

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Thank pocololo
Pointe Claire, Canada
Reviewed 1 week ago

I would absolutely stay in this hotel again! The staff were on point, super friendly and helpful. If I had any questions that they didn't know the answers to they would find out for me. The room was so beautiful, it was just like the pictures. It was clean and had an amazing view. Nancy

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Thank Nancy P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £67 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
67 questions
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5 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

See all questions (67)

Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth or fourth floor room are the best”
 of 5 bubbles khasa003, 15 Feb 2017 | Read review
“4th and 5th floor rooms by the rooftop pool.”
 of 5 bubbles rascott-jayhawk, 5 Feb 2017 | Read review
“Dont accept room nr 210 :)”
 of 5 bubbles capricorn80Malmoe, 3 Feb 2017 | Read review
“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
“Rooftop rooms are best adjacent to the pool bar on the floor. Room 401 is the best and room is pictured”
 of 5 bubbles reymoore21, 18 Dec 2016 | Read review
5 of 5