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Illusion Boutique Hotel by Xperience Hotels

1,619 reviews
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Traveller (588)
Room & Suite (373)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(27 reviews)
“perfect location”(39 reviews)
“balcony room”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)Write a Review
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Show reviews that mention
All reviewsrooftop poolperfect locationbalcony roomtop floorbeach clubssmall hotelquiet at nightsmall poolrooms are largehotel is greatair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonave
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11 - 15 of 798 reviews
Reviewed 18 January 2018

This was surprisingly quiet considering that this hotel was steps off 5th Ave. Helpful, professional and friendly staff and clean comfortable rooms. The plunge pool was refreshing and there were plenty of lounge chairs. We will definitely stay here again the next time we’re in...More

Review collected in partnership with this hotel
2  Thank Trevor B
Response from XperienceHR, other at Illusion Boutique Hotel by Xperience HotelsResponded 3 weeks ago

Dear Ambassador Trevor, ¡Muchas gracias! Thank you so much for giving us the best calification. It is wonderful to know that you enjoy your stay with us, is precisely that what we wanted to share, experiences in the hotel and with our Hospitality Devotees (Collaborators)....More

Reviewed 11 January 2018

Clean very centrally located hotel in Playa, with excellent breakfast at the Pierre cafe/restaurant. The rooftop terrace with Jacuzzi was excellent with a great view of the water up to Cozumel. Fairly quiet considering the busy location near la Quinta avenue.Half a block from the...More

Review collected in partnership with this hotel
1  Thank Salvatore P
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 17 January 2018

Dear Ambassador Salvatore, ¡Thank you very much for your comment! Our vision is to cause good memories to all our Ambasadors (Guest) and to know that we are making our vision come true day by day it is really pleasant for us, you are the...More

Reviewed 10 January 2018

The hotel is well run and the staff is accommodating and friendly. It is close to the beach and all that playa has to offer. The only real issue during my stay was the noise at night from the various party venues in the area....More

Review collected in partnership with this hotel
1  Thank Xavier M
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 17 January 2018

Dear Ambassador Xavier, Thank you for give us the opportunity to stay in one of our hotels Xperience, as our name mentions we want to share experiences. And we can do that thanks your trust! Our big apologize for the inconvenience of the noise during...More

Reviewed 9 January 2018

Well located hotel, in the 5th avenue, the main place of Playa del Carmen. A little bit noisy because of the discos and restaurants around. I recommend the hotel, the service is excellent and the price is

Review collected in partnership with this hotel
2  Thank juancZ9916EU
Reviewed 7 January 2018 via mobile

The hotel is in a great location. Half a block to the beach & half to 5th Ave. That's where everything is located. You can walk for miles for shopping, restaurants & bars. The ferry to Cozumel is an easy walk. Shorter walk to the...More

4  Thank Aurora P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (588)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
lambracht
8 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
19 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Rhea R
17 October 2017|
AnswerShow all 4 answers
Response from XperienceHR | Property representative |
Aprox 40 minutes!
1
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Google Translation
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Room Tips
"Recommend 4th floor rooms so your right by the pool."
Read review
"Great rooms, great location, great amenities"
Read review
"Prestige room #408 - walk out rooftop pool and tons of space"
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"Mirage Rooms are slightly higher in price but worth it for the view"
Read review
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