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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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780 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Lindenhurst, Illinois
Reviewed 5 days ago NEW

I Found some cheap airfare to Cancun so I decided to sneak away for a 5 days before the holidays. I've been to Playa 4 other times and always stayed at an all inclusive resort. The goal for this trip was to see if I love Playa for what it is or if I just love the all inclusive lifestyle....

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Helpful?
Thank Worthsr
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello, Thank you so much for your wonderful comments about us, we hope to see you soon in our hotel. Have a good day.

Netanya
Reviewed 1 week ago

We stayed at the Acanto for 4 nights in early November and the suite was beautiful -- exactly as pictured. The location was perfect, just a few steps (literally) from the center of 5th Avenue and a short walk down to the beach. The staff was super accomodating and Carlos, the concierge, helped us with many suggestions for restaraunts and...

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Helpful?
Thank GayRin
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear GayRin, Thanks so much for your wonderful comments about us, i hope to see you soon in our hotel, have a fantastic day. Clara R. Frontdesk

Ottawa, Canada
Reviewed 1 week ago

this is in the heart of the district, easy access to a number of fine restaurants. we did use the Kool Beach Club association to enhance our beach stay. we paid $500 pesos for 2 chairs on the beach and received the same in restaurant credit so it worked well. 15 minute walk to our beach chairs. the hotel was...

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Helpful?
Thank Brian D
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Brian, Thanks so much for your fantastic comments about us, i hope to see you soon in our hotel, have a good day. Clara R. Frontdesk

Reviewed 2 weeks ago

This was more than we expected. The place was clean and had everything we needed for an enjoyable stay. It sits in the heart of 5th avenue so you have lots of food options and a mall on both ends. Walking distance from the beach and to the Ferry. I definitely recommend going to Tulum beach, its beautiful. You can...

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Helpful?
Thank Davida S
Matthew S, frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Mr. Davida We are glad to have you as a guest, we are glad to know that you liked your stay with us, thanks so much for all your comments, we are always at your service, have a fantastic day. Clara R. Frontdesk

NJ
Reviewed 2 weeks ago

what a clean place if you are not looking for one of those big over crowded all inclusive hotels this is for you. Great location 5th ave. just out the door and what's nice is you don't hear any noise from 5th ave. The staff at the front desk were there to help with anything you needed like restaurant location...

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Helpful?
Thank hedofred
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Fred, Thanks so much for all yur comments, we are glad to know that we are doing a great job with our guest, I hope to see you soon again, have a wonderful day. Clara R. Frontdesk

Reviewed 2 weeks ago

Location was right on Fifth Ave, Clean Hotel and very small and boutiqui Hotel - just like the name! We stayed there almost 9 nights... Very nice stuff , very warm welcoming and SAFE. on top of it all - Enjoyed Free Breakfast... PS- I came for Honeymoon and upgraded the suite a bit, for some extra cash. it was...

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Helpful?
Thank Brianhaimarava
Matthew S, frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Brian, We are glad that you enjoy your honey moon with us, thanks so much for all your comments, i hope to see you soon again, have a great day. Clara R. Frontdesk

Newcastle
Reviewed 2 weeks ago

Wonderful chic boutique hotel. So central just off 5th Avenue but very quiet and relaxing. The courtyard area and pool were an added bonus. Staff made effort to ensure the stay was wonderful. Very nice facilities, a hidden gem

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Thank TravelNCL
Matthew S, frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Travel, Thanks so much for all your comments about us, we are glad to know you liked your stay with us, I hope to see you soon. have a good day. Clara R. Frontdesk

Atlanta, GA
Reviewed 2 weeks ago via mobile

Acanto is a clean, centrally located, hacienda style hotel with a charming courtyard and great staff. We enjoyed our eight day stay very much. 16th is a pedestrian street as is 5th which is really nice. We love when we can do Beach and city in one trip, really fills our souls. We were advised well by staff and all...

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Helpful?
Thank Lisa V
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Lisa, Thank you for your comment! We are happy that you enjoed staying with us. You are right, it´s paradise and we hope to see you again soon. Thank you Anja Lermer Frontdesk Acanto

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

The Acanto Boutique Hotel, is in a perfect central location. Just a few yards away from the main street Quinta, Avenida, the Acanto is a quiet haven tucked away down a side street on the way to the beach. There is a choice of luxury suites plus a rooftop penthouse which has its own outside terrace and barbecue and views...

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Thank Elainerainmaker
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Elainerainmaker, Thanks so much for your fantastic review, we are glad to know that you liked our hotel, I hope to see you soon again, have a fantastic day. Clara R. Frontdesk

Reviewed 3 weeks ago

OK,a story first. We get to the Acanto and check in and of course the first thing my wife does is take a couple of pictures and post them to FB. A little later she had a couple of comment regarding the post, turns out her cousin in NY had stayed here, then later 2 people she has worked with...

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Thank larry g
Matthew S, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Larry, Thank you very much for you review and your charming story - the world really seems to be smaller than we think. We are glad that you enjoyed staying with us. Hopefully you can come back soon to beautiful Playa del Carmen and spend another vacation with us. Thank you Anja Lermer Frontdesk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Tripadvisor's Top All Suite Boutique Condo Hotel in Playa del Carmen. The Acanto Hotel and Condominiums has been praised by the Media. This hacienda-style property, one block from the beach and the area's pedestrian-filled la Quinta Avenida is set around a courtyard that's home to a swimming pool w chaise lounges and lanterns. Spanish accents influence the interiors, curved windows frame views of the gardens. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. Acanto also offers Penthouse Condominium style accommodations with roof top areas with BBQs and sweeping views of the Caribbean Sea. Frommer's Travel Guide says" In my view, this property is the most romantic yet family friendly hotel in Playa del Carmen. There is intimacy and flair and a sense of isolation. The accommodations are endowed with color and texture, all encircling a swimming pool and softly lit courtyard that draw a division between this small enclave and the world outside the hotel's door. The Condo style accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great, just around the corner from La Quinta Avenida, on a secluded and quiet side street, surrounded by restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All guests will enjoy our swimming pool & BBQ, marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and so much more. All of our accommodations are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and are a smoke free facility. We look forward to your stay with us in Paradise. The Hotel no longer offers Jacuzzi's on the property ... more   less 

Additional Information about Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

Address: 16 Norte bis | Between 1 & 5 ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £109 - £331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico 4*
Number of rooms: 21
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Also Known As:
Acanto Boutique Hotel And Condominiums Playa Del Carmen Mexico Riviera Maya
Hotel Acanto Boutique
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and other travellers.
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Questions? Get answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a room through one of the hotel sites, contact the hotel directly and ask them if they can make you a better offer.”
 of 5 bubbles GayRin, 29 Nov 2016 | Read review
“ground floor was very convenient”
 of 5 bubbles BrianD449, 28 Nov 2016 | Read review
“nice quiet corner with table & chairs room 3-D small room but well worth the price”
 of 5 bubbles hedofred, 22 Nov 2016 | Read review
“Make sure to ask for the right Room you need, Some small and some Huge... Up to you”
 of 5 bubbles Brianhaimarava, 21 Nov 2016 | Read review
“The upper floors have the best access to the rooftop terrace.”
 of 5 bubbles Elainerainmaker, 17 Nov 2016 | Read review
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