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Rooms are really spacious and clean in this apartment hotel. Location is pretty good; 400 meters to the walking street and about 600 meters to the beach. The hotel staff were helpful and they speak english. Wifi worked perfectly in our room and at the...More
Response from encantoriviera, E-commerce Manager at Encanto Riviera ApartmentsResponded 4 weeks ago
Thank you for staying with us! We try to make your stay as pleasant as possible. Even we have tried to get better in this matter, the noise is because we are a city hotel therefore it is impossible to control this situation, but we...More
The hotel has apartments which include a spacious living area equipped with a full kitchen, flat screen TV, dinning area and table, and a bath and a half. One of the best features is the location; near Walmart, ADO Bus Terminal, and about 4 blocks...More
We rented a 2 bedroom apartment. It has all the basic commodities, you can go grocery shopping and have breakfast and dinner there. It’s just like having your own condo. It’s only 4 blocks from the beach and 3 blocks to 5th Avenue. The service...More
Response from encantoriviera, E-commerce Mngr at Encanto Riviera ApartmentsResponded 30 November 2017
Thank you for staying with us! We are commited to make our guests' stay as pleasant as possible, we appreciate your comments.
The Encanto Riviera Condo is well located (close to the Walmart, diving Center and the 5th Avenue). The apartment has a good size, well-furnished and the housekeeping is made every 2 days.
The staff (Rodrigo and Daniel) are very professional and help you every time...More
Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded 6 September 2017
Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. We will continue trying to solve the problem of connection.
IF ASKED FOR CASH to cover booking room ALWAYS ASK FOR A RECEIPT!!!!!
We didn't and though i thought we had already payed our booking through booking.com but couldn't see the amount on my card, we did pay again in cash.
Silly, we are. Trying...More
Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded 26 August 2017
We really sorry for causing this confussion. The full explanation was already solved via Booking.com.