We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Mayakoba

Traveller (3967)
Room & Suite (927)
Storyboard
Overview
Hotel website
E-mail hotel
Carretera Federal Cancun Km 298, Solidaridad, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Hotel website
Offers from Fairmont Mayakoba
Offers & Announcements:The credit you deserve
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (5,135)
Filter reviews
3,760 results
Traveller rating
2,882
582
160
89
47
Traveller type
Time of year
LanguageEnglish
More languages
2,882
582
160
89
47
Show reviews that mention
All reviews el puerto signature casita las brisas deluxe casita la laguna restaurant willow stream spa presidents club bmw bikes luxury package golf cart lobby lounge lagoon view resort fee banyan tree beautiful property beach area main building
FilterEnglish
Updating list...
1 - 5 of 3,760 reviews
Reviewed yesterday

We stayed at the Fairmont Mayakoba the first week of November and had a wonderful time. The trip got off to a rough start as our first room had many problems. We lost power twice, the toilet didn't function well and overall the room was...More

Thank hh695
Hotel's Favourite
Reviewed 10 October 2018

Mu husband and I stayed here for our anniversary. Here are the pros and cons: Pros: - The place was surrounded by nature, if you love seeing trees and greenery you will love this resort. It feels very secluded and even has a nature trail....More

9  Thank Melissa F
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 10 October 2018

Dear Melissa F, We appreciate your review with pros an cons. All the feedback always is welcome to know what we are doing good and what can we improve. Among some improvements we are just waiting to receive enough new bikes. It will be a...More

Reviewed yesterday

Second time here, requested the same room as last year, and no problem! Room #726 is by far the most beautiful view of the golf course and lagoon, with the quietest and most serene setting available for a signature casita suite. What makes this resort...More

Thank Sherpa625338
Reviewed 2 days ago via mobile

Excellent in every way. Great people, great service, great food. Everything is surrounded by nature. It’s very peaceful even when full of people. Located 30 mins away from Playa del Carmen Quinta Avenida, many things to do around. Go on a boat trip and enjoy...More

Thank mariorigami
Reviewed 2 days ago

Just returned on Nov 11th from a few day getaway with the family and the resort was just what we wanted and needed. Overall, the Fairmont executed well on the big and small things that make a vacation special. Here is a brief list of...More

Thank baszav
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$300 - US$1,237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$300 - US$1,237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (3,967)
Room & Suite (927)
Pool & Beach (792)
Dining (363)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Nearby
Nearby HotelsSee all 226 nearby hotels
Banyan Tree Mayakoba
2,563 reviews
.30 miles away
Rosewood Mayakoba
2,003 reviews
.35 miles away
BlueBay Grand Esmeralda
11,090 reviews
.37 miles away
Andaz Mayakoba Resort Riviera Maya
837 reviews
.71 miles away
Nearby RestaurantsSee all 1,504 nearby restaurants
El Puerto
210 reviews
.20 miles away
Punta Bonita
182 reviews
.46 miles away
Saffron
330 reviews
.29 miles away
Azul Restaurante
145 reviews
.58 miles away
Nearby AttractionsSee all 780 nearby attractions
Delphinus Xcaret
1,430 reviews
2.05 miles away
Playa
5 reviews
1.39 miles away
Banyan Tree Spa Mayakoba
33 reviews
.27 miles away
KayTours
590 reviews
1.12 miles away
Questions & Answers
Ask a question
Katie P
6 November 2018|
Answer
Response from Isamu T | Property representative |
Dear Katie P, We do have complimentary amenities fr your baby. I just set you and message with the information. Best regards, Isamu Tsuji Quality Manager
0
Votes
dock19
2 November 2018|
AnswerShow all 4 answers
Response from Isamu T | Property representative |
Yes, please contact our concierge for information.
0
Votes
baszav
26 October 2018|
AnswerShow all 2 answers
Response from Isamu T | Property representative |
Upon request through our in house travel agency we can book and arrange for you.
0
Votes
Room Tips
"Casitas near the main pool made the trip easy and special"
baszav
2 days ago
Read review
"Lagoon view rooms were great!"
X5058XMnickb
5 days ago
Read review
"Upgrade to the Beach Casita to get the most out of your stay. They come with a private pool and direct..."
CBWalkup
1 week ago
Read review
"Deluxe casitas near the beach are also near a pool and La Brisas restaurant"
Tourist02368257731
2 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing