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Senses Quinta Avenida By Artisan

PricelineUS$145*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$163*
US$145*
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US$161*
US$161*
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174 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Reviewed 2 weeks ago via mobile

Nice hotel Big rooms with quiet new furniture. Located in the center of Playa del Carmen it's is 3 minutes walking away from the sea. Wifi it's is included. It is not very crowded. Nice swimming pool at the top. Très bon hotel. Au centre de la cinquième. Bien placé est à moins de 3 minutes de la plage. Service...

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Helpful?
Thank Fanjoya
Raymore saskatchewan
Reviewed 3 weeks ago via mobile

Just stayed for the second time st the Artisan five. March 26 to April 2, it was wonderful! Had room 105, staff was great, pool on the roof is awesome and it's close proximity to everything is great.There are many restaurants in the area to choose from. Looking forward to my next stay! Felt very safe in this hotel!

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Helpful?
Thank Saskatchewan47
Calgary
Reviewed 5 weeks ago

It was fun to be right on 5th Ave. Daniel at the front desk was very helpful. The room was very clean, modern, and comfortable. Our jacuzzi room faced 5th Ave and we didn't mind the noise. The only other convenience would be a microwave in the room, especially when staying for a week.

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Helpful?
Thank kofienut
Brick, New Jersey
Reviewed 23 March 2017

Gorge the best waiter ever!!! Breakfast daily included was delicious, fresh fruit, fresh squeezed OJ, and awesome omelettes! Montserrat at the front desk was extremely pleasant and very helpful with planning excursion. Cant wait to go back!! Location is tucked into a busy walking street with lots to see and do. Plenty of restaurants , shops, and bars right there!...

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Thank rcattley
Reviewed 23 March 2017 via mobile

I love the room, it was always clean and comfortable. The only problem with this hotel was the noise (room 307) and the pool and jacuzzi of the roof. The pool was really cold and the jacuzzi was dirty. I think is very expensive but it Is worth it for the location (very very near to the beach) and the...

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Helpful?
Thank Anna G
Frankfurt, Germany
Reviewed 15 March 2017 via mobile

Nice hotel, ultra large TV (guess over 55 ince), fresh orange juice during breakfast, nice and clean hot tube on the roof, friendly staff and clean room. Just do not forget to book a room on the back (not 101, 102, 201, 202 etc.). Enjoy the lively city, Marco

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1Thank Marco I
Management response:

Dear Marco, We are pleased to read your comments, it seems that Senses 5ta. Av. could make with you what we want for all our guests, to make them feel as at home and satisfied with our service and facilities. It is a real pleasure to know we comply with your expectations and we hope to see you once again...

Vancouver, Washington
Reviewed 9 March 2017

We only stayed one night here before flying out of Cancun. It was in a great location: right on Fifth Ave and about four blocks from the beach. It was very quiet in our room for being in such a noisy area. The room was extremely clean and comfortable. The staff was friendly and helpful. The roof pool was very...

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Helpful?
Thank buffalodream
Management response:

Dear buffalodream, We would like to thank you for sharing your opinion. We are full satisfied to know you enjoy your stay with us. The Artisan family feel very pleased to know that all the efforts and love we put on our work results on a great experience and memories for you. We hope to see you in a near...

Sofia, Bulgaria
Reviewed 15 February 2017

We read the comments in Tripadvisor that it is really noisy as the hotel is situated right on the main street and yes it was noisy, but only the first night. Then we were so tired that we couldn`t hear anything, so at the end of the day everything was fine. Special thanks to the reception girl Monserrat (I hope...

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Thank Denitsa D
Santa Rosa, California
Reviewed 15 January 2017 via mobile

For the price, Artisan Senses 5th Avenue is hard to beat. I'm sure the rates are set competitively due to the location, which is both a strength and a weakness. Fifth Avenue is a lively place, and many restaurants are loud and have thumping music into the wee hours. This hotel happens to be located next to a bar that...

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Helpful?
1Thank Lisa M
Management response:

Dear Lisa, We would like to thank you for sharing your opinion on TripAdvisor and for choosing us as the destination for your vacation. We deeply regret not meeting your expectations in some aspects of your stay at our hotel. We do value and encourage guest feedback as it allows us to make improvements and helps us to maintain consistent...

Miami Beach, Florida
Reviewed 12 January 2017 via mobile

MY BIGGEST PROBLEM WITH THIS HOTEL IS THAT I UNFORTUNATELY ONLY STAYED ONE (1) NIGHT. :-) First and foremost I'm a hospitality professional who has previous owned, operated, developed and now work primarily as a hospitality consultant. I booked this hotel exclusively based on the trip-advisor rankings, pictures and guest feedback as we professionals know the importance of "Social-Proofing". This...

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Helpful?
Thank Karl G

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Artisan Playa del Carmen is located in the heart of Playa del Carmen on Fifth Avenue. Artisan Hotel Playa del Carmen has everything to live a singular stay in this beautiful destination of the Riviera Maya. Artisan Hotel Playa del Carmen is a completely new 5 star category hotel located on the vibrant Fifth Avenue of Playa del Carmen, where you will find 22 elegantly decorated Deluxe King Suites, equipped with exemplary amenities to project greater comfort, and first-rate services and attention to detail that you will not find in any other hotel, within an innovative architectonic and modern concept. Spaces for events, a roof top pool and a cafeteria are some of the areas that this 5 star hotel in Playa del Carmen has, while the wide variety of services available promises an exclusive and unforgettable lodging experience. A gallery of services thought of for you and your partner in which details are the difference for us. Among others, the exclusive "Artisan Roof Garden" with an infinity pool, outdoor jacuzzi and terrace bar. Its nearness to the white sands and warm turquoise waters of the Caribbean give exclusivity and leave those who live this experience in awe. ... more   less 

Additional Information about Senses Quinta Avenida By Artisan

Address: Avenida 5, Norte No. 324 | 26 y 28, Playa del Carmen 77710, Mexico (Formerly Artisan Senses Hotels Collection Quinta Avenida)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £103 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Senses Quinta Avenida By Artisan 3.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Senses Quinta Avenida By Artisan Mexico/Riviera Maya - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Senses Quinta Avenida By Artisan staff and other travellers.
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Miami Beach, Florida
Lompoc, California
10 months ago
Milwaukee, Wisconsin
over a year ago
London, United Kingdom

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Questions? Get answers from Senses Quinta Avenida By Artisan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with an outside jacuzzi appear to be enclosed - or at least the two we saw were!”
KatieALeyvaHenson, 12 Oct 2016 | Read review
“Great Expirience”
maayanvil, 16 May 2016 | Read review
“Choose a room in the 3rd floor that doesn't face to the street so that you can rest and enjoy your privacy”
carlosgT3264QO, 15 Apr 2016 | Read review
“Quieter rooms are the ones in the back with terrible views.”
Faxathome, 5 Apr 2016 | Read review
“All the rooms are ocean view and quiet”
GayB855, 26 Mar 2016 | Read review
5 of 5
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US$145* /night
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Prices are for 1 room, 2 adults
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