We came with a group of 10, 2 families, and we had an amazing time at the Royal Haciendas. Very Clean, great food, friendly staff, the pools were awesome. This is our 4th mexican vacation, and it was amazing. We stayed at the Grand Oasis Palm in cancun 2 years ago and had a…
Valentin was awesome to me and my family for two weeks. Great pool waiter. I’ve known Valentin for years and we all love him. Staff is very attentively. We had a great vacation this year and will return again next March. I hope this review is helpful to all other travelers.
There is a new attendant for the Members’ Lounge and his name is Alfredo Salvatierra. He is charming, very friendly and always makes our stop interesting. Coffee, tea, juice and cookies are available Monday through Friday. Great place to meet with fellow members or enjoy…
We just returned from a fabulous four week stay at our "home away from home!" From the moment we arrived in the shuttle, the bell staff welcomed us. Several remembered us from years past, including Jonathan whose usual post is Phase 2 activities. How wonderful it is to be…
The room accommodations were perfect for our family of 6. The beach was great and the teen activities were lots of fun! Jonathon at the teen activity room was AWESOME! Pool basketball was a highlight for sure. Jarocho's Unite!!!
"Ground floor is great with small children . Rooms with balconies facing straight out to water and across to Cozumel are quite desirable."
"Depends on the person. All rooms are great to me."
"We were in phase 1 just outside the Main Lobby!! Beautiful view and very quiet !!"
"Our room is ocean/beachfront facing. The sunrises are so gorgeous and you can see the cruise ships passing early in the morning."
"We were in an ocean front room--you can hear the ocean through the doors but we found it relaxing."