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The Royal Haciendas All Suites Resort & Spa

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Traveller (2158)
Pool & Beach (496)
Room & Suite (489)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from The Royal Haciendas All Suites Resort & Spa
Special Offer: 100 USD SPA CREDIT + GIFT
Hotel deals
Offers from The Royal Haciendas All Suites Resort & Spa
Special Offer: 100 USD SPA CREDIT + GIFT
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,164)
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2,288
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93
66
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1 - 5 of 3,519 reviews
Reviewed yesterday via mobile

We loved everything about our stay there. The food (order from menu) was amazing, the service outstanding in every restaurant and bar but our very favorite was the kids club! The four girls that entertained our kids were so kind and veru fun! We would...More

Thank Vbheary
Hotel's Favourite
Reviewed 17 January 2018

Traveled here with wife and 2 kids, ages 7 and 3 over new years for a week with the All-inclusive package. About 40 minute ride from Cancun airport. Most resorts are nice and beautiful as this one, but the thing that separates Royal Haciendas from...More

9  Thank kennywah
Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 19 January 2018

Dear kennywah, Thank you so much for taking the time to review your recent stay at The Royal Haciendas. We love hearing from our return guests about their vacation experiences. Our staff is constantly striving to make sure that our guests have the best vacation...More

Reviewed 4 days ago

We have been owners of a bi-annual fixed week at this property for the past ten years. We love this place! The villas are clean and spacious. The staff are amazing. We have never had a negative experience here. Everyone, including those in the front...More

Thank Debbi B
Response from Cristobal G, Online Community Care Coordinator at The Royal Haciendas All Suites Resort & SpaResponded 3 days ago

Dear Debbi, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with...More

Reviewed 6 days ago

Excellent resort, excellent staff who go out of their way to make your stay the best. I love the location, it is more private yet only 10 miles from Playa del Carmen. I travel here multiple times per year and the Royal Haciendas never disappoints!...More

Review collected in partnership with this hotel
1  Thank kellycottrell15
Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

Dear kellycottrell15, Thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Haciendas was the perfect location to host your recent getaway. Our location near Downtown Playa del Carmen...More

A TripAdvisor Member
1
Reviewed 6 days ago via mobile

Can’t say enough good about this resort!!!The grounds and rooms are kept impeccably clean, the service is outstanding (from housekeeping and grounds, to entertainment and food/beverage—special thanks to Chris, Roman, Xochil, and Arturo at the Rotunda Bar and especially David Chimal at the pool!), the...More

Thank A TripAdvisor Member
Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

Dear Guest, Thank you so much for taking the time to review your stay at The Royal Haciendas. We couldn't be happier to see that your time spent with us was a great experience. We appreciate your kind words about Chris, Roman, Xochil, Arturo, and...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$183 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2158)
Pool & Beach (496)
Room & Suite (489)
Dining (155)
Amenities (75)
Family and Play Areas (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tacyray
11 May 2018|
Answer
Response from edward c | Reviewed this property |
They have kayaks and 1 small sun fish sail boat.
0
Votes
Room Tips
"Stay on the fourth flooe for a better view."
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"Enjoyed the service and cleanliness. No comments."
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"Please consider putting dehumidifiers in the rooms, it took 3 days for my swimsuit to dry in the room."
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"All rooms have a wonderful view of the property"
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