We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/12/2017 05/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    04/12/2017 05/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     89 people are viewing this hotel
    US$270Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$218
    SAVE US$52
    US$270Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$217
    SAVE US$53
    US$270Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$217
    SAVE US$53
    Traveller (10136)
    Pool & Beach (1934)
    Room & Suite (1495)
    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (585 reviews)
    “fondue” (378 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$217.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0527e896a9444e23bd03031d8198ebea", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65768746],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":12,"year":2017},"checkout":{"day":5,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":217,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0527e896a9444e23bd03031d8198ebea","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":270,"lowestMetaPrice":217,"additionalPartner":false,"highestMetaPriceDisplay":270,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":270,"lowestMetaPrice":217,"highestMetaPriceDisplay":270,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA1MjdlODk2YTk0NDRlMjNiZDAzMDMxZDgxOThlYmVhIiwiQUlLIjoiZjU1NGJjOTc3YzgxNGY1Yzg5Yjk3YmIyNjA3ZTc3NzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/12/2017", "checkOut": "05/12/2017", "lowestPrice": "US$217", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65768746":"Hotwire","32675475":"Expedia","109204294":"HotelsCom2IB","78926508":"OrbitzEWS","33110850":"BookingCom","53948856":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (8,550)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    2,641 - 2,645 of 6,357 reviews

    Reviewed 31 July 2015

    My wife and I visited this resort along with my friend, his wife, and his toddler. We stayed in the Platinum area and they were in the Family area which provided us each with amenities that fit our smaller groups. Particularly, the Platinum suites have...More

    5  Thank Brad C
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 August 2015

    Dear Client, After a cordial greeting please let us thank you for sharing your experience, which will be very helpful for our future clients. All your observations about the quality and services of our restaurants has been informed to our Food and Beverages Manager, with...More

    Reviewed 31 July 2015

    Just returned from GRP in July. I was there 2 years ago for a friend's 50th birthday with 9 of my friends and loved it. This time around, it was not as great as my last trip. The resort is still beautiful and the grounds...More

    3  Thank nanlee6
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 August 2015

    Dear Client, We are specially concern about the situations described, therefore we truly regret and apologize for the impression you may have received due to the attitude of some of our staff and I assure you that we neither encourage nor accept any unfair or...More

    Reviewed 31 July 2015 via mobile

    We spent $5K for this trip and I never once felt like I was a princess or in paradise. The wrist band, the overcrowded bars, the empty cups and trash everywhere, overcrowded pools were all too reminiscent of Wisconsin dells less the water slides. Let's...More

    5  Thank jennybeanie
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 August 2015

    Dear Client, Thank you for you feedback, rest assured that the management will take into consideration your observations. We wish you a better experience in your next visit to the Riviera Maya. Best Regards, Obed Canche Grand Rivera Princess All Suites & Spa Resort

    Reviewed 31 July 2015

    Grounds – Gorgeous, very well kept, yes it is a huge resort but personally don’t have a problem with walking on holiday and seeing my surroundings. Rooms – We stayed in bog standard junior suite (bed was sooooooooo uncomfortable :( literally we took turns sleeping...More

    3  Thank markkc666
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 August 2015

    Dear Client, Thank you very much for sharing with us your review of your stay with us. Is always great to read such a nice comment, especially when our members tell us how great everything was. We feel very happy to know that you enjoyed...More

    Reviewed 31 July 2015

    After spending weeks before my holiday trawling through reviews about this resort on tripadvisor, I didn't know what to expect. I can now give my review... The resort itself is very big. Not as big as some people make out, I definitely didn't find it...More

    2  Thank Jez W
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 August 2015

    Dear Client, We want to thank for taking your time to let us know your comments about your stay with us. Concerning the problems of the sargazo at the beach this is a problem that is affecting most of the beaches in the caribbean and...More

    Fairmont Mayakoba
    4,208 reviews
    #10 of 212 hotels in Playa del Carmen
    1.2 mi
     
    Grand Velas Riviera Maya
    3,287 reviews
    #3 of 212 hotels in Playa del Carmen
    0.5 mi
     
    Sandos Caracol Eco Resort
    13,023 reviews
    #83 of 212 hotels in Playa del Carmen
    0.8 mi
     
    Petit Lafitte
    1,579 reviews
    #7 of 212 hotels in Playa del Carmen
    0.4 mi
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$182 - US$512 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #49 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Mexico/Riviera Maya - Playa Del Carmen
    Add Photo Photos
    Traveller (10136)
    Pool & Beach (1934)
    Room & Suite (1495)
    Dining (679)
    Hotel & Grounds (6018)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
    13,023 reviews
    .82 miles away
     
    Grand Velas Riviera Maya
    3,287 reviews
    .48 miles away
     
    Petit Lafitte
    1,579 reviews
    .36 miles away
     
    Fairmont Mayakoba
    4,208 reviews
    1.16 miles away
     
    Nearby Restaurants
    Saffron
    280 reviews
    .90 miles away
    Coco's Cabanas
    174 reviews
    .41 miles away
    Piaf Restaurant
    105 reviews
    .56 miles away
    Azul Restaurante
    124 reviews
    .95 miles away
    Nearby Attractions
    Co.Cos Culinary School & Catering
    237 reviews
    .97 miles away
    Scuba Libre
    548 reviews
    .77 miles away
    Kitemex Kitesurf School
    96 reviews
    .31 miles away
    DiveXplor
    93 reviews
    .97 miles away
    Ask a question
    Questions & Answers
    MrsDavistoyou
    20 November 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    You can at the airport but the rate is not good. You can exchange at the resort lobby desk
    0
    Votes
    940kalail
    20 November 2017|
    Answer
    Response from ramblindan2017 | Reviewed this property |
    Hi, there are two shuttles that run on service roads on the outer sides of the resort. As this resort is set up as a mirror image of itself, there is one on the Riveria side and one on the Sunset side. They run from the... More
    0
    Votes
    Jaclyn H
    20 November 2017|
    Answer
    Response from angie s |
    They are just regular North American plugs
    0
    Votes
    Room Tips
    "The rooms on the ground floor smelt damp, I think this was due to the proximity of the pools and fountains."
    Read review
    "Platinum is a must for the price and amenities included."
    Read review
    "We did not have a great view but it was OK. Ask for a room overlooking the pools or the gardens."
    Read review
    "The swim out rooms and villas are fantastic!!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing