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Grand Sunset Princess All Suites Resort

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8,025 Reviews from our TripAdvisor Community

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Showing 6,618: English reviews
Midland, Canada
Reviewed yesterday NEW

My friend and I went January 7-14th. Yes the resort is huge but we really didn't mind walking. The resort grounds are absolutely beautiful and clean. Check in was quick and our room was very nice. There are many pools, we only swam at two, but usually hung around the main pool. The afternoon entertainment is fun with good music....

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Thank travelbug0423
Reviewed 2 days ago NEW

Dear friends, We come a family 3 adults with my baby of 2 years and 4 months. I want to first make a complain of the small train driver then I will make an overall comments on the hotel. We went to the kids club and it was closed, people say that it was too late for baby to play...

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Thank Yu L
Reviewed 2 days ago NEWvia mobile

We had lots of fun at Grand Sunset. We went with a group of friends. We enjoyed pool hopping and bar hopping in the day. We hung out with bartenders Rene and Airon at the pool bar and they were so much fun! They made delicious drinks I has never heard of before. Hugo and Garcia were also good. We...

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Thank Laurareviewsbylaura
Toronto, Canada
Reviewed 2 days ago NEW

This is my second time attending the resort. I initially went in 2013 (in August) closer to when it first opened and recently went in 2017 (in January). 5 years apart however the changes were all positive. From the staff, resort, the food, the cleanliness, the rooms, the pools, the beach, the bars - everything was exceptional!! I had a...

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1Thank nisharaoow
Canton, Ohio
Reviewed 2 days ago NEW

We had an amazing week at the resort. There were many activities to partake in as well as entertainment. The rooms were very clean and the mini bar was fully stocked daily. The one issue that we had was out hot tub on the balcony didnt get hot. We ran the water for quite awhile but it just remained cold...

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1Thank Eric M
Golden, Colorado
Reviewed 2 days ago NEW

The Grand Sunset Princess is part of a 3 resort property. The Sunset, the Riviera, and the adults only Yucatan. We stayed on the the Sunset side which shares all amenities with the Riviera. There are numerous restaurants, outdoor grills, and bars throughout this large property. The center of the resort stretching from the lobby to the beach is essentially...

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1Thank Marc M
Reviewed 2 days ago NEWvia mobile

We stayed at grand sunset for the 2nd time and weren't disappointed. We opted to stay in the platinum suites and would definitely recommend. Suites 4115-4122 have the best ocean views. Platinum beach bar service was awesome. Our server all week was Laura, and she was so wonderful. All the other staff throughout the hotel were so friendly and helpful....

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1Thank Sayulitasummers
major
Reviewed 3 days ago NEW

This resort was excellent! The rooms are very clean and large. We had a slight problem on check in that there was three of us in a room and only one king bed. This was easily resolved by them bring up a single bed for my son to sleep in. Just be aware that the Majority of suites are King...

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2Thank dizMajor
Reviewed 3 days ago NEWvia mobile

Super nice place and beach so many things to do at resort with the rooms being nicer than any Hilton I've ever stayed at... swim out porch is awesome so is the jacuzzi tub in the bathroom best place I've neen

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2Thank Bigbossman187
Reviewed 3 days ago NEW

We were there for a family wedding for 1 week Jan 9-16, 2017. It was just the right size of resort, not too big or small! Some walking involved (but not nearly as big as Palladium 5 in 1). Many pools to choose from, 3 with pool bars. Pools were clean, need a few tiles repaired. Beach was beautiful, there...

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3Thank Liz S

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £140 - £353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
965 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just pay attention to their shuttle train driver”
 of 5 bubbles 858yul, 19 Jan 2017 | Read review
“If we return we would def. get a swim up room”
 of 5 bubbles F216LLericm, 19 Jan 2017 | Read review
“Rooms at each end of the resort are quieter. Rooms centrally located are noisier due to the daily entertainment.”
 of 5 bubbles Marc721, 19 Jan 2017 | Read review
“inside view garden or pool view”
 of 5 bubbles AJLAROCK, 17 Jan 2017 | Read review
“Riviera side is more sunny,”
 of 5 bubbles jostefsamy, 17 Jan 2017 | Read review
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