We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thompson Playa Del Carmen

Traveller (976)
Pool & Beach (182)
Video

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
Show more
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Trendy
Luxury
HOTEL CLASS
1,236Reviews
1,169Photos
91Q+A
100Room tips
Traveller rating
  • 1,024
  • 127
  • 38
  • 23
  • 24
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Super clean, excellent location and the Staff were ver helpfull on all my requests, bar is also good and the pool, the view is great, variety for food is not bad but it can be improved, the rooms view is great!!
Read more
Review collected in partnership with this hotel
It is an excellent place of all my travel accompanied by my friends ... always friendly staff and even more so a girl named Jennifer and cristian who welcomed us have made our stay something good and unforgettable
Read more
I visited the Thompson hotel pool and cinco restaurant in February it was amazing! The service was incredible the atmosphere was stunning! The manager Jose Bazaldua took great care of my family and I. I would highly recommend the place! 5 stars! P.s the brunch is well worth
Read more
Since we arrived it was all perfect. People there were so nice all the time. Their restaurant: CATCH is exquisite!!! A special mention to Leonardo, if you are lucky enough to meet him, he'll make your dinner time even better! Thanks Leonardo for everything. Thank you Thompson
Read more
I’ve been staying at Thompson playa couples of night and the room was perfect, beautiful location and the best of my experience has been the restaurant CATCH and his amazing staff like CHRIS ROSILLO, he was always taking care of us whith a beautiful smile and a perfect service,
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThompson Playa Del Carmen
The Deluxe at the Thompson Playa Del Carmen
View from the Ocean View Suite
Professional photo exclusively commissioned by TripAdvisorThompson Playa Del Carmen
The Deluxe at the Thompson Playa Del Carmen
PreviousNext
12345630
There is a fee for non-guest to use the pool. Resort fees cover use of both the main hotel and the beach house, cabanas, etc. Cannot recommend this place highly enough!
2 votes
Dear Emman, All the external visitors coming to the hotel need to pass through the front desk with an official ID to be registered. If the visitor is coming after 11PM there's an additional 40US charge per person without exceeding the maximum occupancy of the room. Hope this helps and let me know if i can assist you with anything else. Sincerely, Carlos Carreon Hotel Manager
0 votes
I would suggest if your looking for a kid friendly vibe to stay elsewhere. It’s a beautiful property but It doesn’t specifically cater to the needs of call children. Between the ambiance, decor, chic tones the hotel presents small children may not appreciate It. During my stay I didn’t see any kids. Hope this helps.
1 vote
Show all answers
Hi Vivek, We do have all inclusive packages. Please reach out our team on property to receive all the information about it or you can visite our website. Unfortunately due to the tripadvisor guidelines we can't publish this information here. Looking forward to hearing from you. Sincerely, Carlos Carreon Hotel Manager
1 vote
Hi LaJolla2013, You are right, we are a pet friendly hotel, please send us an email to send you our guidelines. Looking forward to welcome you. Sincerely, Carlos Carreon Hotel Manager
0 votes
PreviousNext
12345619
"Pick a room opposite of 5th Avenida for a quieter stay"
"The Thompson suite is spectacular"
"Any room is great, Really beautiful hotel"
"any rooms with the Balcony. You can see the central area light up with music and tourists walking around."
"Bars in Playa stay open until 4AM so if you need it to be quiet, ask for a room that doesn't sit on the main street."
PreviousNext
12345620
PRICE RANGE
US$202 - US$533 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing