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Villas H2O

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#52 of 87 Hotels in Tulum
Certificate of Excellence
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174 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Auckland, New Zealand
Reviewed 2 weeks ago

We had a fantastic time at Villas H2O. The hotel is lovely and small and has a great location just out of town in Tulum. The area is quiet and we were very grateful for the pool with the hot weather during our stay. The highlight of this hotel though, is undoubtedly its staff. The were so friendly and went...

Thank Steva R
Min_JL22, Director General at Villas H2O, responded to this review

Thank you so much for you review! Nothing makes us happier than reading that our guests had a good experience while staying with us. It definitely motivates us to keep up the good service and to know that its in the details and little things that difference is made. We hope to see you back very soon!

Hong Kong, China
Reviewed 3 weeks ago via mobile

The is a small boutique hotel, where the service is personal. The pool/breakfast area is really beautiful. Thank you so much to the girl who recommend we visited the nearby Laguna - this turned out to be quite possible the highlight of our Mexico trip. The rooms could be improved by adding better curtains to add more privacy and prevent...

Thank sam150
Min_JL22, Director General at Villas H2O, responded to this review

Thank you for your comment! It gives us great pleasure to hear that our guests have a good experience on their holidays with us. We are at the moment in the process of changing our curtains so that, like you suggested, we can give our guests more privacy and keep the light out. We are also working on our general...

Salt Lake City UT
Reviewed 4 November 2016 via mobile

Villas H2O is located south of town on an easily missed gravel road. Commercial trucks sometimes block the road making it hard to find. The effort is worth it though. Simply appointed clean rooms next to a beautiful courtyard and swimming pool offer much relaxation away from the fast paced tempo in town. The hotel staff is very friendly and...

Thank Andrew J
Min_JL22, Director General at Villas H2O, responded to this review

Thank you very much for your kind comment. It gives us great pleasure to know that our guests feel comfortable and enjoy the relaxing atmosphere here at Villas H2O. We apologize for the inconvenience of getting here. We are working to improve that, we already have a sign on the corner with the main road, and also planning on putting...

Chicago, Illinois
Reviewed 4 October 2016

We ended up staying at Villas H2O last minute after losing power in our original Airbnb and could not have asked for a better safe haven! We all wished we had just stayed there for our whole trip! We arrived in the middle of a rain storm and were greeted with towels and such a warm welcome. The rooms were...

Thank kaleighg206
Min_JL22, Director de Relaciones con Clientes at Villas H2O, responded to this review

Thank very much for your comment! We are glad you could find us just in time to shelter from the storm and also that you could find here a comfortable and relaxing place to stay. We wish to see you back again soon! hopefully this time with a bit more sun ;) !

Leuven, Belgium
Reviewed 13 September 2016

We only stayed for two nights, but enjoyed every minute in this beautiful, quiet and exotic oasis! Quite a walk from the center and the beach, but bike rental, colectivos and even taxis are cheap. The hotel has a great refreshing pool with the breakfast area right next to it. Breakfast was good as well the coffee and service. Very...

Thank eddiej334
minlab, Director General at Villas H2O, responded to this review

Thank you very much for your comment! We are very glad to hear that you enjoyed your stay with us. We realize our hotel is not in center Tulum, we understand it might take a few minutes longer to get to the beach, but on the other hand, that also helps keep a quiet and relaxing atmosphere at the hotel...

Dallas, Texas
Reviewed 20 August 2016

The staff of Villas H2O--especially Sofia and Karla-- were extremely warm, welcoming and helpful. They gave us lots of great tips on activities and food to check out in the area. Breakfast was served to us outside each day and was probably our favorite part of the day. The fruit was so fresh and coffee was amazing. The location of...

Thank lisamstang
minlab, Director de Relaciones con Clientes at Villas H2O, responded to this review

Thank so much for your review! We are really happy to hear that you had a good time and over all service was up to expectations. We hope to see you back soon. Please let us know if we can be of help in any ways. Sincerely, Villas H2O

Saint Louis, Missouri
Reviewed 28 June 2016 via mobile

If you are looking for a quiet and affordable Oasis in the middle of the city, this might be your choice!! We stayed in villas H2O for 6 days and found a very clean and wide room, a comfortable bed and a small but sufficient bathroom. The pool is very nice (we call it our little cenote) surrounded by green...

Thank CristiPalacios
United States
Reviewed 8 June 2016 via mobile

It was a bit tricky finding the hotel at first. We had a nice big room that accommodated my family of 5. The continental breakfast was good and you can have eggs and bacon for an addition fee. Be patient waiting for breakfast because they only have 1 toaster. The pool is great but there was way too much chlorine...

Thank MPW3
New York City, New York
Reviewed 28 April 2016 via mobile

Just returned from 4 nights in tulum at this property. Overall a very wonderful experience and I would return and recommend to anyone. As others have said, it's a little difficult to find but once you do, you won't forget. Pool was refreshing, breakfast was beautiful, peppa the pug was adorable, everyone was friendly. Wifi was a bit spotty. A...

1Thank Mary M
Reviewed 3 March 2016

Stayed at Villas H2O for one night. The hotel looks quite new but has apparently been around for 10 years. It's a bit tricky to find as the roads are not paved with lots of pot holes. The grounds are very nice and quiet. The free continental breakfast is good but they didn't let us know that for an extra...

Thank larazach

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  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Villas H2O in Tulum! Setting a new standard for boutique hotels in Tulum town, Villas H2O combines modern, minimalist design with locally crafted detailing and furnishings to create an atmosphere of urban chic with a friendly, relaxing vibe. Our location on the southern edge of town provides easy access to restaurants and shopping, without sacrificing rural quiet and jungle views. Villas H2O offers 3 types of rooms, all stylishly decorated and with private balconies or patios. ... more   less 

Additional Information about Villas H2O

Address: Calle Chichen Itza Mz. 24 Lt. 001, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: £76 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas H2O 3*
Number of rooms: 10
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Also Known As:
Villas h2o Hotel Tulum
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Questions & Answers

Questions? Get answers from Villas H2O staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good. First floor might be cooler, because the sun does not hit them so hard.”
 of 5 bubbles 625reginas, 6 Dec 2015 | Read review
“All rooms are great!”
 of 5 bubbles 878Stephaniem, 30 Aug 2015 | Read review
“Our room was on the first floor with a balcony, I highly recommend it. Room on the ground floor might not be that good.”
  • Balcony
 of 5 bubbles Norcheto, 16 May 2015 | Read review
“Not sure, we stayed on ground floor and it was great.”
 of 5 bubbles rutgersdotter, 31 Mar 2015 | Read review
“Upper floor rooms are breezy!”
 of 5 bubbles Forattini, 10 Feb 2015 | Read review
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