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Naay Boutique Hotel

Traveller (209)
Pool & Beach (21)
Room & Suite (20)

About

Location
Cleanliness
Service
Value
We are located in the heart of one of Tulum's most prestigious and vibrant spots, Aldea Zamá. Our facilities have been designed with one goal in mind, creating a delightful and unique experience for all of our guests. Discover all of Riviera Maya's natural beauties while enjoying a comfortable stay.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
136Reviews
226Photos
7Q+A
6Room tips
Traveller rating
  • 112
  • 7
  • 10
  • 4
  • 3
Time of year
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Popular mentions
We stayed 4 nights with some friends and we really have the best time there. their staff was very nice and friendly and always helpful. Breakfast was delicious the 4 of us ordered the toast with avocado and pesto almost every morning, just delicious and very filling. We always
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Response from reservasnaaytulum, Gerente de Reservaciones at Naay Boutique Hotel
Responded 2 days ago
Thank you for sharing your comments with us, we are happy to read that you have enjoyed your stay with Us. Please feel free to come back any time, we will be more than happy to host you on your next visit to Tulum. Warm Regards; Monica Hernández
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+3
I wish I had read the reviews here before booking. I think it would have set my expectations better. As I now see other travelers have mentioned, this hotel is located in a planned community. While I'm sure this will be a wonderful area (mostly mixed use residential) in a
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Hotel is well located for the beach and town, though I had rental car, otherwise it's bicycle or taxi's. The staff were friendly, reception is great, and the rooms are modern and comfortable, a luxury home away. The pool area is nice, with jacuzzi, and the restaurant is fine
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Response from reservasnaaytulum, Gerente de Reservaciones at Naay Boutique Hotel
Responded 1 week ago
Thank you for sharing your comments with us, we are happy to read that you have enjoyed your stay with Us. Please feel free to come back any time, we will be more than happy to host you on your next visit to Tulum. Warm Regards; Monica Hernández
Read more
Lovely Hote Boutique at Tulum! With breakfast included and a courtesy of 15 minute massage... that’s sounds incredible right? Those are just some of the extra good services this place have. Beautiful terrace with pool, great room, spacious, clean and very comfortable. Friendly
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Response from reservasnaaytulum, Gerente de Reservaciones at Naay Boutique Hotel
Responded 1 week ago
Thank you for sharing your comments with us, we are happy to read that you have enjoyed your stay with Us. Please feel free to come back any time, we will be more than happy to host you on your next visit to Tulum. Warm Regards; Monica Hernández
Read more
+5
We just spent 6 nights at Náay and truly loved it ! Booking was done through Expedia, we contacted the hotel trough their Facebook page for confirmation 4 days prior to arrival , communication was smooth and efficient.We checked in early ( 9.30 am), Front Desk kept our luggage
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Response from reservasnaaytulum, Gerente de Reservaciones at Naay Boutique Hotel
Responded 1 week ago
Thank you for sharing your comments with us, we are happy to read that you have enjoyed your stay with Us. Please feel free to come back any time, we will be more than happy to host you on your next visit to Tulum. Warm Regards; Monica Hernández
Read more
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play Areas
Beach bag and towels provided in room- nice touch!
supplies for the power outage
Door knob that fell off
Habitación super cómoda
Bathroom
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1234
Pool hours?
Yes im pretty sure, it is not an all inclusive hotel, therefore you shouldnt have any problem going if you get lunch.
1 vote
Show all answers
Hi I was one of the first one to get in the hotel, it was openen on the 16th of January, everything was perfect and new. I was lucky to find this hotel in Tulum, just 2 min away from the beach by car.
1 vote
Hola! Es all inclusive?
Muy buenas tardes, no somo all inclusive. Nosotros ofrecemos el desayuno incluido en la tarifa. Estamos a sus ordenes para cualquier otra duda.
0 votes
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12
"Beds are very comfortable"
"The central cabana in the rooftop area is a great place to watch the sunset."
"rent a car or a bike to move around"
"Top floor is quieter."
"Stay in a higher floor because if you stay in a lower floor facing the park, everyone can watch you take a shower"
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12
PRICE RANGE
US$97 - US$362 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
36
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