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The most shocking thing about this place is that you must pay in advance for something you never have seen before and your money is practically non-refundable. That raises some serious red flags. Even a five-star hotel has clear refund policies.
Also the service is...More
Response from CenoteEncantadoTulum, Owner at Cenote EncantadoResponded 17 May 2016
Hello.. I am Galia Owner of Cenote Encantado.
We do ask for 100% upfront reservation in the months of December and January cause there are so many people coming that is the only way to asure everyones spot.
Of course we have a refund policy...More
$20/person to stay within a campground with access to a cenote on the grounds. The cost pays for a tent and bed which is set up for you (no camping gear needed) and they have a communal kitchen available for use. It's a cheap way...More
we had an amazing week in tulum and in no small part because we stayed here. the people are amazing and kind and open to genuine connections, the cenote is gorgeous and has a personality all her own, the tents and toilets and kitchen were...More
Just to make clear from the start, this review is not for the campsite, as I did not stay there but for the cenote.
I would never have expected that behind this unassuming campsite would be a large and beautiful lake/cenote which is ideal for...More
Cenote Encantado is located in the quiet zone of Tulum at the very end, close to entrance of Sian Kian reserve. It's perfect for the conscious traveler seeking peace and tranquility amidst the high energy of much of the rest of Tulum. Located right on...More