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Traveller (577)
Room & Suite (230)
Pool & Beach (118)
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Overview
  • Excellent54%
  • Very good29%
  • Average7%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Beachfront
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (640)
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23
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All reviewsque frescosmall beachfrontlive music every nightbeach frontmexi diversgreat live musicdive shoplaid backmosquito netbeachfront bungalowocean viewfish tacosbeach roadplaya del carmenno air conditioningwatch the sunriseguacamole
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1 - 5 of 558 reviews
Reviewed 2 weeks ago

I honestly can't thank the staff at this hotel anymore if I tried. They were on hand from the moment we arrived to make sure every part of our stay was perfect. The beachfront Chica was beautiful and so relaxing chilling in our hammocks outside...More

Thank JoshuaSewell212
Reviewed 2 weeks ago via mobile

I loved Zamas! Zamas turned out to be the perfect place for our week stay in Tulum. We got a welcome drink upon on arrival and while we came before check-in, they got our room ready as soon as possible! The people were especially friendly!...More

Thank Analisa M
Reviewed 3 weeks ago

Very helpful and friendly staff. Clean, comfortable rooms. Not a great beach. Lots of seaweed that was not removed. Sand fleas in abundance. Not a swimming beach. Cabanas back up to busy and noisy road. Nightly bands until 10 PM. Not a quiet peaceful place....More

1  Thank MichaelC0919
Reviewed 4 weeks ago via mobile

Loved it here. I got a basic room and it was spacious, clean and had a romantic jungle vibe. We had our own deck and hammocks. Basically a private pool as no one else was using it. They have a little beach to sit at....More

Thank Catherine H
Reviewed 5 weeks ago via mobile

First time in Tulum. Zamas hotel is wonderful, have hut/room right in the beach. Extremely nice people, staff vey helpful. Love small, simple room. Here 2 weeks, only half way so far. Only complaint is seaweed. It is double what it was yesterday. Bugs living...More

Thank tmeaderie
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Concierge
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$131 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (577)
Room & Suite (230)
Pool & Beach (118)
Dining (91)
Questions & Answers
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Rachel K
18 April 2018|
Answer
Response from ZAMASHotel | Property representative |
Hola Rachel, Thank you for your inquiry and for your interest in ZAMAS for your holiday. We have A/C in our Coconut Grove and Jungle Garden rooms, as well as the Casas. Our Beachfront and Ocean View rooms get amazing ocean... More
0
Votes
Analisa M
30 March 2018|
AnswerShow all 2 answers
Response from ZAMASHotel | Property representative |
Hola! Thank you for your inquiry. We have a full coffee offering available all day, which includes espresso drinks, freshly ground pour over coffee, and cold brew coffee. We hope to see you here! -Chelsea, ZAMAS Manager
1
Vote
Analisa M
27 March 2018|
AnswerShow all 4 answers
Response from Helenmary449 | Reviewed this property |
Beach towels are provided with ticket system at reception.
1
Vote
Room Tips
"If you can afford it, get a cabana on the beach."
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"The private houses are amazing for larger groups!"
Read review
"Beachfront bungalows are tempting, but close to the hotel's restaurant. You get more space and quiet..."
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"Book away from the street if possible--lots of traffic noise otherwise."
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