We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palms Tulum Luxury Hotel

237 reviews
#34 of 101 Hotels in Tulum
Save
Traveller (86)
Room & Suite (87)
Pool & Beach (24)
Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“full kitchen”(13 reviews)
“beach club”(16 reviews)
“living room”(11 reviews)
Free Wifi
Free Parking
Pool
Airport Transportation
Suites
Kitchenette
Concierge
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$159.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Tulum hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "42564e75ce6e48e4995db40456451845", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4139299,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[48957192],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":3,"year":2018},"checkout":{"day":8,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":159,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"42564e75ce6e48e4995db40456451845","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":193,"lowestMetaPrice":159,"additionalPartner":false,"highestMetaPriceDisplay":193,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":193,"lowestMetaPrice":159,"highestMetaPriceDisplay":193,"hotelName":"Palms Tulum Luxury Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQyNTY0ZTc1Y2U2ZTQ4ZTQ5OTVkYjQwNDU2NDUxODQ1IiwiQUlLIjoiOWMwZTAxZDI2NzEwNGYzZDk4ODhhZTkyY2Y0YjRmZDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/03/2018", "checkOut": "08/03/2018", "lowestPrice": "US$159", "hasDates": true, "hacComplete": false, "contentIdMappings": {"48957192":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (237)Write a Review
Filter reviews
160 results
Traveller rating
121
30
5
0
4
Traveller type
Time of year
LanguageEnglish
More languages
121
30
5
0
4
Show reviews that mention
All reviewsfull kitchenbeach clubliving roomfree bikesone bedroom apartmentla coquetanice fridgeexcellent restaurants and barsbig bedroomstaff was extremely nicegood sized bathroomeasy toursbike ridebeach towelsten minute walkno elevatorcloset space
FilterEnglish
Updating list...
1 - 5 of 160 reviews
Reviewed 6 days ago via mobile

Rooms were great, we had a top floor room with a nice bathroom and kingsize bed. Breakfast was provided by another hotel around the corner so we had to pickup breakfast coupons each morning. The hot water only lasts long enough for one person to...More

Thank Arron C
Reviewed 3 weeks ago via mobile

We stayed three nights here, and loved it. A few blocks from the bars which makes it quiet at night. Feels very safe with one entrance to the street that gets locked at night. Staff all very helpful!!

Thank ashley531
Reviewed 3 weeks ago via mobile

We have just come back from staying here. The hotel staff were very welcoming and friendly. Our apartment was clean, spacious and extremely comfortable, especially the bed. The owner was very hands on and helped my daughter when she had sunburn. We had a wonderful...More

Thank Virginia S
Reviewed 4 January 2018

After an awful stay at an all inclusive we were ready to go home early until we found the Palms Tulum. What a find! It is such a cute, modern, beautiful hotel with a lovely, thatch covered entry with a palm lined swimming pool. Room...More

Thank Linda L
Reviewed 29 December 2017 via mobile

Honestly I was disappointed. For the amount I paid I should have gotten more. The A/C in my room didn't really work nor did the wifi. The location is actually kinda far from most of the fun stuff downtown too. Ran our of hot water...More

Thank Scott P
View more reviews
PreviousNext
12345632
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Airport Transportation
Laundry Service
Things to do
Pool
Outdoor pool
Details
Price range
US$116 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Kitchenette, Suites
Details
Price range
US$116 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Kitchenette, Suites
Add Photo Photos
Traveller (86)
Room & Suite (87)
Pool & Beach (24)
Dining (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Alyssa Paige W
9 February 2018|
Answer
Response from Linda L | Reviewed this property |
The beach is about a ten or 12 minutes ride by taxi or they have bikes you can borrow to ride to the beach. It’s not right on the beach. It’s a great place to stay - we loved it. Taxis are cheap.
0
Votes
tomreillysr
9 January 2018|
Answer
Response from Linda L | Reviewed this property |
Yes there was in our room.
0
Votes
PreviousNext
1234568
Room Tips
"You can't choose a bad room - it's just a lovely property."
Read review
"We asked for the top floor. We wanted to sleep in and we were not traveling with children. There is no..."
Read review
"Great value, location, staff"
Read review
"All rooms face into the pool courtyard and have balconies and opaque shades."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing