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Posada Luna del Sur

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#21 of 90 Hotels in Tulum
Certificate of Excellence
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817 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Reviewed yesterday NEW

Great place to stay on your way to Cobá or Sian Ka'an Reserve. Clean, comfortable and easily accessible. Breakfast on the roof terrace is outstanding!! Tom is a great host, always willing to provide valuable information about Tulum´s treasures.

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Thank jaime u
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

My husband and I stayed here for 3 nights during our honeymoon. The 'hotel rooms' are more like fully equipped studio apartments than holiday accommodation And we were really happy with the comfortable bed, good shower and water dispenser. The location is an easy walk from all the bars and restaurants in Tulum and Tom the owner is very available...

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2Thank 2011meg
Bangor, United Kingdom
Reviewed 6 days ago NEW

My partner and I stayed at this small intimate hotel between Christmas and New Years. It was clean and welcoming. It was a great base while we toured the area and the local beaches. What we liked was that we could hang out at the beach and then get cleaned up back at the hotel in the small pueblo and...

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3Thank joelstar369
Manchester, New Hampshire
Reviewed 1 week ago via mobile

First off, Tom the proprietor is great! Flexible accommodating full of useful information. However, the bed had a plastic covering on the mattress which made it sweaty. Place Is a little dated but has a few nice touches (candles on The entry path) It is in a neighborhood that is definitely mixed. You need to get a taxi to go...

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1Thank Susan B
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Susan, It was a pleasure meeting you and your spouse yesterday! We are sorry you had a mixed experience with Tulum. Tulum might not be everybody´s cup of tea. Regarding the mattress; we do not use ¨plastic covering.¨ You might be confusing us with the hotel in Cozumel you stayed at. Our mattresses have 100% cotton mattress covers. Thanks...

Reviewed 1 week ago

I stayed in the hotel for 2 nights during December. The overall experience was very good, high value for money. Items I thought worth sharing: Very nice and friendly staff. The owner is very helpful and service oriented. Upon arrival, he gave a detailed description of the area and means of transportation, provided a map that he prepared with attractions...

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2Thank Yoav G
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Yoav! It was a pleasure meeting you a few weeks ago! I want to thank you for taking the time to write this review Thank you for your compliments and in my view an accurately written review of the hotel. We truly do focus on the value, quality and service. Simple things, which a few hotels in the area...

Reviewed 2 weeks ago via mobile

We found and then swapped over to this amazing hotel for the second half of our week in Tulum. This decision is without a doubt the main reason why we had such an amazing holiday. Upon arrival into one of the beautiful, spacious rooms you will find all the info needed to organize anything and everything to get the most...

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2Thank fryaldo
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Michael! It was a big pleasure meeting you and Jomo this week! We love hosting Aussies (OI OI OI!) and thank you for the Costo supply of Vegamite! :) I will keep it on standby for future Aussies! We are really thrilled that our hotel exceeded your expectations and was more satisfactory than the first hotel you stayed at....

Fenton
Reviewed 2 weeks ago

At first I was going to say the best thing about this place is that it is CLEAN and the AMAZING Breakfasts....and the AC and the water jugs...or the rooftop seating ....then....we met and talked with Tom. Tom is the owner...he is DA MAN!!!! Got give him credit for running such a smooth operation. We saw him everyday.....he greeted his...

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1Thank KidBF
Tom E, Owner at Posada Luna del Sur, responded to this review

Hey Theresa, aka kid! It was a massive pleasure meeting you and your daughter this week. We are so happy we could host a mom and daughter reunion in beautiful and enchanting Tulum! We are thrilled you enjoyed the value, the service (my pleasure!) and the awesome breakfasts Chef Lupe de la Fuentes prepares! There are only a few hotels...

Willow Grove, PA
Reviewed 3 weeks ago

We stayed here for five days in late December 2016. We chose it based upon TA reviews and we wanted to do something different than Playa Del Carmen or Puerto Morelos. Cancun was out of the question due to crowds and we're adventurous. We couldn't have made a better choice. The hotel is quaint and clean and the building is...

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1Thank Pippintwosie
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Antonio and Dave! I hope you had a safe trip back to Philly! Thanks so much for the review! We agree, it is best to read in between the lines when it comes to low star reviews! Some people are just impossible to please, but that is always our goal! In our view, your review is a well written...

Houston, Texas
Reviewed 15 December 2016

We booked four nights at the Posada Luna del Sur, in mid November, on the recommendation of a brother in law who had visited the previous year. It was everything we expected; really clean and roomy accommodation. Ideally located at the south end of the small village of Tulum. We liked that we could walk everywhere in the evening and...

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1Thank macdonaldbrian
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Bryan, Thanks for staying with us a few weeks ago, we greatly appreciate it. Always cool to see a fellow Houstonian visit :) It is always my pleasure (I love my job!) to help with questions-- no question is too obvious when it comes to Tulum. About the breakfast, you visited us in low-season and we do not offer...

Rzeszow, Poland
Reviewed 7 December 2016

I stayed here for 3 nites in Nov. I booked it due to the rave reviews of how helpful the ‘host’ was. Well never saw another person in the place for 3 nites besides the woman who let me in the room and showed me the instructions and let me know there was no breakfast at all (another rave of...

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2Thank CatinRzeszow
Tom E, Manager at Posada Luna del Sur, responded to this review

Hi Catin, I am terribly sorry you were not satisfied with your stay. Let me start off by explaining that the week you visited, my entire family (two kids and my wife and myself) came down with a nasty cold/flu. This is the reason we were not present and in fact I am still sick as I write this on...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
GreenLeadersGold level
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or double bed sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hotspot, hot water and our signature a la carte breakfast inspire care-free times and peaceful dreams. Our hotel is focused on value, service, comfort and quality. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why. ... more   less 

Additional Information about Posada Luna del Sur

Address: Calle Luna Norte 5 | Tulum Pueblo, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: £83 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Luna del Sur 3*
Number of rooms: 12
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum
Hotel Style:
#3 Romantic Hotel in Tulum
#6 Green Hotel in Tulum
#7 Best Value Hotel in Tulum
#7 Spa Hotel in Tulum
#15 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Posada Luna del Sur staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms had outdoor space, which is rare”
 of 5 bubbles joelstar369, 16 Jan 2017 | Read review
“AC units were very quiet but as in all buildings in Mexico there a lot of concrete used!”
 of 5 bubbles macdonaldbrian, 15 Dec 2016 | Read review
“no difference. room balconies face walls no views or smoking allowed on them”
 of 5 bubbles CatinRzeszow, 7 Dec 2016 | Read review
“any are fine - we were on second floor”
 of 5 bubbles karengN2593DB, 21 Aug 2016 | Read review
“Second floor rooms have a nice view of the garden and sky from the balcony. First floor rooms have a patio by the garden.”
 of 5 bubbles misssterkin, 8 Jul 2016 | Read review
5 of 5
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