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Ana y Jose Charming Hotel & Spa

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Traveller (461)
Room & Suite (226)
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Overview
Hotel website
E-mail hotel
Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star accommodation
Additional information
Hotel website
Reviews (681)
Filter reviews
490 results
Traveller rating
278
113
34
33
32
Traveller type
Time of year
LanguageEnglish
More languages
278
113
34
33
32
Show reviews that mention
All reviews sand floor private pool beach front beach club destination wedding beautiful beach wedding guests our honeymoon ceviche either direction ocean view garden room turn down service five nights lounge chairs tulum beach palm trees
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1 - 5 of 490 reviews
Reviewed 1 week ago via mobile

AYJ has everything you could want for a nice relaxing vacation! We found the staff to be very friendly and accommodating. Rooms were very pleasant comfortable and clean. The pool and grounds were very appealing. Beach was really nice with plenty of chairs and beds....More

Thank Joyce B
Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & SpaResponded 6 days ago

Hi Joyce, We are very happy to hear you had such an amazing time with us and we can't wait to have you again at Ana y José.

Hotel's Favourite
Reviewed 25 April 2018

Ana y Jose is in the perfect location in Tulum. It's right on the beach and it is easy to walk to tons of bars, restaurants, shopping, etc. Our group stayed in the Mandala suite, which was clean and charming! Also, shout out to our...More

Thank Rachel S
Response from Tulum Resorts M... T, Manager at Ana y Jose Charming Hotel & SpaResponded 30 April 2018
Google Translation

Estimado Cliente, Muchas gracias por su comentario, esperamos poder servirle nuevamente muy pronto. Saludos cordiales,

Reviewed 27 August 2018

Our double room had two large beds that were VERY comfortable. The property is small, so you're never far from the beach or the pool. The dining area is covered open air with very good food. The staff provided very good and friendly service. Sadly,...More

1  Thank April C
Response from Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & SpaResponded 6 September 2018

Hello April, Thank you for your review, too bad you couldn't stay longer, We hope you can come back soon for a longer expierence with us.

Reviewed 23 August 2018

We had the best experience!! Excellent personalized service, we received so much help from everybody in the hotel specially from Marisol and Andrea. They gave us all kind of tips and recommendations on what to do around Tulum. Great food at the restaurant, specially breakfast....More

Thank mrosel2018
Response from Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & SpaResponded 6 September 2018

Hi! We are very happy you had such an amazing time with us and hope you can come back with us for your aniversary.

Reviewed 14 August 2018

My fiance and I were told about this hotel by our wedding planner. We plan on having our wedding in Tulum in March of next year. The photos are adorable, but overall not worth what they are charging. I think Ana Y Jose was one...More

Thank TheCurmudgeon09
Response from Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & SpaResponded 15 August 2018

Hello, Firstable thank you for your review.We are very sorry you didn't have the expierence you were expecting. Unfortunately is not on our hands the construction next to us and we cannot control the workers there neither the seaweed on the beach. For what I...More

View more reviews
About
Description
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where More natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Romantic
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Romantic
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
30
Price range
US$318 - US$561 (Based on Average Rates for a Standard Room)
Also Known As
Ana y Jose Charming Hotel And Spa
,
Ana y Jose Charming Hotel Tulum
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveller (461)
Room & Suite (226)
Pool & Beach (138)
Dining (73)
Amenities (32)
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Questions & Answers
Ask a question
franj11491
23 May 2018|
Answer
Response from Tulum Resorts M... T | Property representative |
Hello, All rooms have TV Regards
0
Votes
Yadira H
22 May 2018|
Answer
Response from Tulum Resorts M... T | Property representative |
Hola, Puede reservar a traves de de nuestra pagina web listada en nuestro perfil
0
Votes
Room Tips
"Recommend the ones with ocean view"
mrosel2018
23 Aug 2018
Read review
"ask for a room that isn't next to construction."
TheCurmudgeon09
14 Aug 2018
Read review
"Go for the ocean view rooms"
johnthyne
24 Apr 2018
Read review
"Make sure your room has a private Jacuzzi outside, if you can. And a balcony."
jefe2268
23 Apr 2018
Read review
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