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Ana y Jose Charming Hotel & Spa

Traveller (477)
Room & Suite (232)
Video
Certificate of Excellence
Overview
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Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (695)
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499 results
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33
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All reviews private pool beach front beach club destination wedding wedding guests beautiful beach rental car our honeymoon ocean view either direction garden room turn down service shrimp lounge chairs laid back tulum beach cancun airport
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1 - 5 of 499 reviews
Reviewed 5 days ago via mobile

We were there on vacation during the first week of January 2019. Beautiful location, which is right on the beach. Staff was friendly and service was good, but unfortunately we had some items stolen from our room and hotel management did not really address this...More

Date of stay: January 2019
Thank KLM1502
Hotel's Favourite
Reviewed 13 October 2018 via mobile

AYJ has everything you could want for a nice relaxing vacation! We found the staff to be very friendly and accommodating. Rooms were very pleasant comfortable and clean. The pool and grounds were very appealing. Beach was really nice with plenty of chairs and beds....More

Date of stay: October 2018
Thank joyceb442
Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & SpaResponded 17 October 2018

Hi Joyce, We are very happy to hear you had such an amazing time with us and we can't wait to have you again at Ana y José.

Reviewed 1 week ago via mobile

We went for the breakfast buffet, 400 pesos per person. It’s hard to justify the price as there is little of value on the buffet, cheap bread, eggs, fruits, beans and some condiments as well as complimentary premade coffee and juice. You would expect more...More

Date of stay: January 2019
Thank Patrice B
Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & SpaResponded 1 week ago

Hello Patrice, First able thank you for taking your time to leave s your comments. I think we had a lack of communication between the hotel and you. We charge for the breakfast buffet for the person who are not staying with us, but this...More

Reviewed 1 week ago via mobile

The only good thing I have to say is that the treatment we got from the reception employees and the bellboys was good. The hotel's restaurant just ruined our stay, the waiters were very unpleasant, they did not deserve the tips but never forgot to...More

Date of stay: December 2018
Thank EllaTrf
Response from Tulum Resorts M... T, Director de Recepción at Ana y Jose Charming Hotel & SpaResponded 1 week ago

Dear Ella, We are sorry to hear you had such a bad experience with us, We will talk with the hotel operation about your comments. Best, Ana y José

Reviewed 4 weeks ago

My wife and I spent a week at AnaY Jose from December 7 until December 14 and we enjoyed every single day. The beach is beautiful , few people at any time, it seemed like we were on a private beach. The food was delicious...More

Date of stay: December 2018
Thank Mircea C
Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & SpaResponded 4 weeks ago

Dear Mirce and Yardley, Thank you so much for taking the time to leave this kind words for us. Watching our guests leaving happy inspires us to keeo working with love for all of you. Hope you come back soon. Best, Ana y José

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About
Description
Located on one of the most beautiful beaches of the wolrd, Ana y José has become the most emblematic Boutique Hotel in Tulum by charming travelers for more than 35 years. Surrounded by tropical vegetation amid More the Mayan Jungle and just a few steps close to the Caribbean Sea emerges this unique hotel which ha been designed and created to make you feel like you are home in the most luxury and charming way possible. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Romantic
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
Romantic
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
33
Price range
US$353 - US$546 (Based on Average Rates for a Standard Room)
Also Known As
Ana y Jose Charming Hotel Tulum
,
Ana y Jose Charming Hotel And Spa
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
Romantic
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
33
Price range
US$353 - US$546 (Based on Average Rates for a Standard Room)
Also Known As
Ana y Jose Charming Hotel Tulum
,
Ana y Jose Charming Hotel And Spa
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Photos
Traveller (477)
Room & Suite (232)
Pool & Beach (137)
Dining (78)
Amenities (32)
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Questions & Answers
Ask a question
franj11491
23 May 2018|
Answer
Response from Tulum Resorts M... T | Property representative |
Hello, All rooms have TV Regards
0
Votes
Yadira H
22 May 2018|
Answer
Response from Tulum Resorts M... T | Property representative |
Hola, Puede reservar a traves de de nuestra pagina web listada en nuestro perfil
0
Votes
Room Tips
"Recommend the ones with ocean view"
mrosel2018
23 Aug 2018
Read review
"ask for a room that isn't next to construction."
TheCurmudgeon09
14 Aug 2018
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"Go for the ocean view rooms"
johnthyne
24 Apr 2018
Read review
"Make sure your room has a private Jacuzzi outside, if you can. And a balcony."
jefe2268
23 Apr 2018
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