Suenos Tulum
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Suenos Tulum

Carretera Tulum - Boca Paila Zona Hotelera Tulum Km 8.5, Tulum 77780 Mexico
Traveller (910)
Master suite
Room & Suite (192)
Suenos Tulum
Videos (34)
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About

5.0
#6 of 215 hotels in Tulum
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
BEACHFRONT RESORT - 13 Beachfront Suites in five units, plus Temple Penthouse and Clubhouse. LOCATED in the Heart of Tulum's Hotel Zone. OFF THE GRID- 24 hrs in-room solar powered electricity. A/C AVAILABLE from 8 PM to 8 AM. NATURAL CROSS VENTILATED SUITES. Nothing beats the ocean breeze Sueños Tulum has to offer. Feel free to contact us via E-mail / WhatsApp anytime!
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Free breakfast
Beach
Snorkelling
Highchairs available
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Restaurant
Outdoor dining area
Special diet menus
Board games / puzzles
Airport transportation
Taxi service
Conference facilities
Body wrap
Couples massage
Facial treatments
Full body massage
Makeup services
Massage
Baggage storage
Concierge
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Desk
Housekeeping
Walk-in shower
Complimentary toiletries
Bathrobes
Private balcony
Room service
Safe
Seating area
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Hair dryer
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Quiet
Quaint
Languages Spoken
English, Spanish
Hotel links
Special Deal:Complimentary breakfast during your stay

Location

Carretera Tulum - Boca Paila Zona Hotelera Tulum Km 8.5, Tulum 77780 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Aerodromo de Playa Del Carmen
41.4 mi
See all flights
Cozumel Airport
42.9 mi
See all flights
612Reviews30Q+A100Room tips

Reviews
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Detailed Reviews
Philipp wrote a review Jan 2023
10 contributions4 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
We stayed for 2 weeks in their temple Penthouse and it was one of the most beautiful, relaxing and private vacation experiences we ever had!
Yareni and Mirza made sure that even the smallest of our asks or ideas was met immediately and exceeding every time our expectations! They are truly a gem of a host! Thank you Yareni!! Thank you Mirza!! The team around Arcenio, Ivan, Guillermo and the two chefs: Jose Luis and Rafa made us not only feel most welcomed but they were simply perfect! From our amazing dinners on the rooftop to these wonderful breakfasts to our afternoon cocktails at the bar and or at the beach - they made very single minute one of the nicest in all of our journeys. And not forget Nelvi who was always so patiently waiting until we finally vacated our room and always made it so perfect looking again!
A huge thank to all of you Team! You guys are truly amazing! You rock!! It’s the most quiet place and most luxurious place one can imagine in that overcrowded Tulum - none of that is here - you at most times feel like the only guest on the property and it is just so amazing beautiful and tranquil! A must stay if you plan a private and quiet high luxury experience in Tulum! Thank you to all of you! We hope to see you soon again (only one problem here: Yareni gave us so many other beautiful ideas to visit in Mexico that we have to figure out how we can combine this all…)
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Make sure you check the dates of the main festivals in tulum and unless you are into EDM travel a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 26 Jan 2023
This is definitely my favorite review! We have no words to describe the gratitude that the entire Sueños Tulum team is feeling for your beautiful message! We are totally proud of having made you feel so special in our house, it is a very important task for us. The appreciation of the details that are described in this review is incredible! and all the love that you transmit to us by describing our Family so perfectly! We can't wait to see you again on your return trip to Mexico! We send you all the Caribbean love you can imagine!!!! With love, Yareni, Mirz, Arcenio, Ivan, Guille, JLuis, Rafa, Nelvi & Lobo 🐺 🌴❤️
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S A wrote a review Feb 2020
Mass86 contributions10 helpful votes
5.0 of 5 bubbles
This was our 8th stay at Suenos Tulum. It is a magical peaceful serene space. With only 15 rooms spread out over 6 building it is a great getaway. Located on the southern part of the beach it is within easy walking distance to most of the beach road restaurants.
Although all rooms face the ocean, the master suites have the best view of the ocean. There is something relaxing to sleeping with the door open and listening to the waves.
The rooms are nicely set up with comfortable beds and linens (changed daily), bath and beach towels, robes, slippers and a safe. Rooms have WIFI but thankfully no TV, no clocks, no mini fridge
Eco friendly seems to always be on their mind as they strive to improve. They have done away with the plastic bottles of soap and shampoo and installed wall pumps to decrease the plastic waste. They also changed from plastic bottled water in the rooms to large glass jugs with a tap on it, again reducing waste plastic.
The rooms now have AC and 24 hr lights.
A light breakfast comes with your stay and a full menu is available. Although breakfast is not served until 8:00 they usually have coffee ready by 7:15 if you stop at the kitchen. The fresh granola and yogurt for breakfast is awesome. The restaurant is only open to guests and the kitchen will make every effort to make sure your meals are great. Julian, the bartender is very good and will explain the different liquors and make your favorite drink.
There are more than enough beach beds for everyone so no need to rush down and save a spot on the beach. There are also many spots around the grounds to sit, relax, read or have a drink. In the evening the grounds are light by soft lights, candles and they build a small fire pit to sit around.
Although rarely used there is a small pool. They also offer yoga classes in their own yoga studio
The owners Jorge, Elizabeth and Giovanna are always on-site and available if you have a question or need something. Odette does a great job running the office. Always very helpful. They can help arrange tours, airport transfer and restaurant recommendations. The entire staff is always ready and willing to make your stay the best. Lobo, the dog loves to play fetch with a coconut.
If you want a party scene, large crowds, music and noise Suenos is not for you.
If you are looking for a peaceful, relaxing getaway Suenos Tulum is a perfect spot for you
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded 14 Feb 2020
Hola Steve! Thank you again! Like every year, it is our pleasure having you home with us at Sueños Tulum. We look forward to next years re-encounter with the same quality, and new details from our ecosystem. With appreciation and dedication The Sueños Tulum family ❤🌴
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Eva wrote a review Oct 2020
1 contribution
5.0 of 5 bubbles
Talk about great hospitality.... This is a family run business and you can tell right away how much love and hard work has gone into this lovely and inviting place.

The first thing my 3 friends and I noticed when we arrived at night was how tranquil and serene it is. This is not a "party" place which we were happy about. Calm, quiet and with well thought out music playing throughout. The 2nd thing was the greeting upon arrival. It felt like we were meeting up with another set of friends! The whole family helped 4 girls totally get situated to the point of having every need met on the spot. That type of customer service is very hard to find in hotel stays these days.

The 3rd thing noticed was the grounds the hotel is situated on. Wowza! This place is incredibly kept up and quite well. Their beach front is always cleaned of debris and seaweed daily and the palopis and canopy style beds are an extra nice touch; so comfy to kick back on.

The 4th thing is the fantastic service from the kitchen and bar right outside our room. We ate like queens! Their continental breakfast is NOT typical. You're served homemade, earthy granola and yogurt, a plate of the most vibrant looking, yummy, sliced to perfection fruits, homemade mini warm puff pastries, over the top, fresh squeezed juice and coffee. If I didn't know any better... you would have thought we had our own personal chef and waiter on the daily.

We needed a little help getting around to the Cenotes, etc., the family would help with perfect directions every time.

I highly recommend staying here if you're looking for a truly personal and calm experience.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Atención al huésped/Recepción at Suenos Tulum
Responded 4 Oct 2020
Hola Eva! 

 Muchas gracias! We are extremely grateful for this incredible and honest review! It is wonderful to hear that you felt comfortable and well taken care of at all times. As soon as you arrived, we also felt like some close friends had come to visit. :-) We look forward to your return!

Thank you again for your recommendations! Kind regards from the Sueños Tulum Family ❤️🌴
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Kelsey V wrote a review Dec 2020
11 contributions
+1
5.0 of 5 bubbles
My boyfriend and I stayed at Suenos for a 4 day long weekend. We can’t stop talking about it days later! The staff was wonderful, friendly, and knew our names almost immediately (that isn’t something I ever expect but it was such a personal touch).

Rooms
Exactly what we wanted! We stayed in a Master suite and the view was lovely off the ocean! The bed was super comfy and the bathroom was very clean (with a fantastic shower). While I originally thought I’d need the A/C at night, we never turned it on. The fan and the breeze off the ocean provided all we needed. There was only one outlet in the room but we made do and appreciated their focus on solar energy and being environmentally friendly. We were there to vacation and enjoy the sun and didn’t bring a lot of technology we needed to keep charged anyway.

Beach
OMG. Seriously. I’m super fair skinned and don’t enjoy sitting out in the sun for long stretches and I spent basically 4 whole days on this beach. Suenos has a beautifully maintained beach with enough cabanas (and their corresponding shade) for everyone in the hotel. We didn’t have to compete with anyone for chairs and could enjoy the relaxation! For those that enjoy the sun...of course you have that option too! It was a private beach so it was quiet and lovely. The service was also outstanding! We kept saying we should leave and walk to a bar on the beach or head to other local attractions to explore...but never ended up leaving our cabana!

Breakfast
Delicious. It’s a traditional continental breakfast with yogurt/granola, fruits, breads/jam, and different juice daily. The service, again, is super sweet. We have a coffee addiction and they definitely figured that out on the first day and kept it coming! On our last day we ordered a few things off the menu and I’m still dreaming about the eggs (they threw in all my favorite veggies and cheese) and French toast.

Hotel
Is beautifully designed. They make the environment part of the experience and you feel like you are walking in the jungle. The sand is amazingly groomed and we didn’t wear shoes the entire time we were on the property. They keep little water buckets near your room so you can clean the sand off your feet before heading into your room (so smart!). There are places to enjoy the space everywhere. I thought the fire and candles at night were a beautiful touch. You can tell they focus on being ecological with sustainable practices- if you appreciate that in your daily lives, like we do - you’ll enjoy that added touch in your hotel so you can vacation guilt free of your impact on a naturally beautiful environment.

In summary, honestly this was the best beach vacation I’ve ever experienced. We will absolutely be returning and are considering making this a Thanksgiving tradition. I highly recommend and will be telling all my friends and family about this awesome hotel. Shout out to all the staff! You made the experience perfect and I can’t thank you enough!!
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Atención al huésped/Recepción at Suenos Tulum
Responded 1 Dec 2020
Dear Kelsey, we absolutly loved the detailed review that you shared. We highly appreciate the time you took to describe the different features of our hotel and how you loved every moment of them! For us it is pleasure to share our eco life here and it makes us happy to know that people like you can truely value it. We definantly hope to see you before next Thanksgiving! All of our staff is very grateful and looking forward to welcoming you again! Kind regards and wishing you happy holidays from the Sueños Tulum Family🌴❤️
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Slowpacer wrote a review Jan 2021
Boston, Massachusetts21 contributions2 helpful votes
+1
5.0 of 5 bubbles
Suenos Tulum is just a very special place. We keep coming back for this amazing atmosphere that this little resort has. You can see that the owners take pride in the resort: So many unique artisan details and it is so well run. You have soft music throughout the resort which creates the atmosphere of relaxation. The little sand passes are raked almost immediately after you walk from your little building to the beach, so when you walk back you have a feeling that you are alone walking on a little jungle path. The grounds are very tastefully decorated, lush and always well kept. There is a fire pit in the evening, very romantic.
we love that the stretch of beach in front of resort is for hotel guests only and there is a daybed for each resort room in addition to many little sitting area throughout the resort. Very private and very romantic.

The service is extremely unobtrusive, although you're never left wanted for anything: it feels the minute you want something there is somebody nearby smiling, ready to get you what you need. Everybody is extremely friendly. you can feel that everybody starting from the owners, down to security guard on the beach want you to feel welcome.

The drinks are delicious, made with fresh fruit purée, no " chemical taste" that I so much dislike in all the mix drinks of the other resorts. The breakfast is amazing. We stayed at other places in Tulum as well as in RIVIERA MAIA and Cancun and honestly the drinks and the breakfast are the best at Suenos. breakfast is simple but all the ingredients are fresh and homemade. freshly squeezed juice is the great way to start your day: I loved the "green one "
we've had lunch at the Suenos every day as we just wanted to enjoy the serenity of the beach and they have the best Homemade gazpacho soup and Freshly made guacamole, (they give you little green spicy peppers so you can add it to taste) with homemade baked tortilla chips.

I can go on and on including amazing quiet evenings on our balcony with a beautiful view of the ocean, relaxing and private beach beds, best stretch of the beautiful south tulum beach in front of the resort, etc. but I believe the most important is this relaxing, laid-back atmosphere of the resort that we couldn't find anywhere else. I usually have very difficult time to just "let it go and relax "at Suenos I felt like in a different world.
we stayed at several resorts in Tulum and area, this is the best
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 15 Jan 2021
Hola Irina, Thank you so so much! We were very happy to see you again after 5 years! Your words really inspire us since we know that on this trip you stayed at several places in the area, and you had a chance to sense different concepts. Thank you for highlighting the real essence of who we are and what we offer. Love and appreciation ! Sending you the best vibes for 2021, and hope to see you soon! Sueños Tulum Family ❤️🌴
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Triciapedia wrote a review Feb 2020
Washington DC, District of Columbia245 contributions154 helpful votes
+1
4.0 of 5 bubbles
Tulum is magical and should you choose Suenos Tulum for your stay, you will not be sorry.

This boutique sized eco friendly hotel is solar powered, and people powered. The staff is wonderfully kind, and the property a small enough that you will receive some of the most personalized hospitality available anywhere.

Beach access is just steps from your comfortable room, and the size of the property also ensures you don’t have to race to the beach to claim your spot in the morning:

Suenos is a perfect destination for a yoga or wellness retreat, small destination wedding, corporate retreat, or just a getaway. The yoga shala is beautifully situated and fully stocked with props, mats, etc.

All of the food is excellent but for a most unique dining experience, request the Mayan Experience menu—the chef carefully curates a spectacular meal using only locally sourced ingredients, along with storytelling of the history of these ingredients. With a unique vista over the jungle and ocean, you can’t find anything like it in Tulum.

I decided within an hour I’d be back again and again.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded 6 Feb 2020
Hola! Thank you for review and these incredible captures ! Tulum indeed is a magical place, and we really enjoyed meeting you and hosting the yoga retreat at Sueños Tulum ! We are thrilled to hear that everyone was so amazed with “The Mayan Territory” dinning experience. For sure, there is nothing like it in Tulum. 😉 All of our team is happy to read your feedback and we all really appreciate your kind words towards our us (and your home in Tulum.) We are looking forward seeing you at Sueños again and again ! Kind regards from all the Sueños Tulum family ❤️🌴
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Amanda L wrote a review Jan 2020
Austin11 contributions11 helpful votes
5.0 of 5 bubbles
We have stayed at Suenos Tulum for 4 years now and can't imagine staying anywhere else in Tulum. This place is simply heaven.The vibe is so peaceful and soothing and the beauty of the place is simply breathtaking. I love that we can walk on sand throughout the whole property and only need to wear shoes when we go out onto the street. The beach is just minutes away from the rooms. We also took advantage of the amazing yoga classes offered.

Tulum has been discovered and many other nearby hotels have loud music and a party vibe. What I love about Suenos is it is truly a healing place to rest and restore. They play soothing flute and other relaxing music, have a campfire at night in an incredibly beautiful spot and are totally there for anything you might need while completely honoring your privacy at the same time. The family and all the staff are truly loving and caring. Every time I leave, I feel like part of my heart was left at this very special spot on the earth. Being at Suenos is truly the best part of my year and I always cry tears of gratitude that this place exists.

We always meet other wonderful travelers there as well. This year it was a treat to meet Sebastian, who is the new manager, and also a wonderful chef and wisdom keeper of local foods. We had two magnificent meals created by him. I am excited Suenos will be bringing more local foods to their menu.

I highly recommend Suenos Tulum if you want a relaxing, quiet place to stay in a beautiful place. You will be blown away by how sacred and special this place is.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: For the best ocean view, book the Master Suite!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded 3 Feb 2020
Hola Amanda! We feel so grateful and rewarded with your words. It was a wonderful week for us with your presence here at Sueños Tulum! We feel honoured to have you with us each year, and are already looking forward to next year’s visit with more special meals and experiences for you! Much love from all the Sueños Tulum family 🌴❤️
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Ola Jack wrote a review Mar 2021
41 contributions4 helpful votes
+1
5.0 of 5 bubbles
We stayed at Sueños for 4 nights in a group of 3 friends and the place is haven! We had a junior suite on the ground floor which I can strongly recommend as you go out from your spacious room with terrace directly on white sand, where you have a hammock to relax just for yourself.

The hotel is located in the small jungle directly on the beach. Tulum itself can be quite loud and overwhelming but when you cross the gate of this beautiful place you feel peaceful and close to the nature instantly. The beach is very well taken care of, with super comfy big beds, hammocks to relax all day. We had a few walks on the beach and honestly Sueños has one the best part of Tulum beach with many palm trees (which apparently is not so common), so it just perfect if you look for relax (which was our case). Breakfast included was delicious!

It is worth mentioning that the hotel has also perfect location - is in the middle of Tulum, just after the noisy part (its concerns the beach noisy / crowded part as well) and next to the eco / nature part (where you can find hotels like Nomade, Be Tulum, etc). Nevertheless, if you look for partying, you will find everything within 10 minute walk.

Last but not least, the staff is amazing and very helpful - they organized bikes for us, PCR tests etc. We could contact via what’s up which was also super supportive. They have parking, so if you rent a car like we did, might be also of help.

I could keep writing for next hour how great this place is, but just come and see yourself. Strongly recommended! 10/10!
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 13 Apr 2021
Hola Ola, Magdalena y Silvana! Muchas gracias for your visit ! It was a pleasure hosting you ladies at Sueños Tulum! We are thrilled to hear your experience and are very motivated with your words. :-) We look forward welcoming you again! Warm hugs from all the Sueños Tulum Family to Poland❤️🌴
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Mah Milani wrote a review Sept 2020
San Francisco, California21 contributions9 helpful votes
5.0 of 5 bubbles
From the second my husband completed booking, they reached out via WhatsApp to confirm all arrangements with transportation from the airport and ensuring we have good experience.
We used their service for $120 trip from Cancun and it was coordinated well.
Initially we didn’t get a good room, it was first floor on an older building. We spoke to the front desk and the next day they put us in a master suite on the 3rd floor with ocean view. Best possible option. AC room with an amazing view and soft sheets.
continental breakfast was provided everyday, fresh and delicious. Our server was very attentive throughout the day to provide us with drinks and food by the beach.
We loved the zen yoga room and used it almost everyday before heading to the beach.
Giovanna and other lady at front desk made sure we were taken care of all throughout the stay.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sueños Tulum, Guest Services / Front Office at Suenos Tulum
Responded 16 Sept 2020
Hola Mah! Thank you very much for posting your experience at Sueños Tulum. We are happy to hear that you enjoyed your holiday with us, and that the Master suite met your expectations. 

 Best wishes for the new family arrival ! Kind regards from all the Sueños Tulum Team❤️🌴
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Simone J wrote a review Feb 2020
1 contribution1 helpful vote
2.0 of 5 bubbles
Hotel is truly beautiful, perfectly located and on a nice beach

But to be honest, the price is a rip off in many ways. All labeled on the ecological aspect, it seems that they just try to optimize their costs/own benefits. Aircon is limited (only at nighttime). Wifi only works in the “Restaurant”. If you want to call reception you have to do it from your own phone. Staff was most of the time not available. Hairdryer is on request and to share. There is only one plug, which produces limited electricity.

Free breakfast is a joke, (half pice of a toast or hard bread and a quarter of a banana if you get lucky) rest is on extra charge. Coffee was not available the first morning. Not even filter coffee (which is the only free coffee offered btw, all else is on extra charge) On top, dish was always dirty (by dirty I mean yoghurt fingerprints on your glass from your neighbors table).
Exempt for cleanness would be all fine, but not for the price charged. I would not stay there again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded 25 Feb 2020
Hola Simone,

 Thank you for your feedback.

 We always take our guests commentaries into consideration. It is very important for us to know your point of view and what aspects we can improve. 

 Our resort located one kilometer from the natural biosphere of Sian Kaan is auto sustainable. We generate our own electricity and have adapted to our natural surroundings. 

 We are truly an ecological hotel that runs with solar panels during the day. This is the reason why AC only available from the evening until the morning. Hairdryers have to be requested because we need to prepare our electrical system for their use.

 Suites have one electrical outlet, but we have several multi-contacts if requested. There is also a charging station in reception available for use anytime. 

 Wifi runs through the whole hotel. (Reception, restaurant and suites.) We regret to hear that it only worked for you in the restaurant area. 

We give our guest’s a WhatsApp number that is always available for your comfort and quick communication at any moment. 
 Our continental breakfast included, follows our ecological standards with the philosophy of reducing food waste. It consists of fresh juice, American coffee, a tropical and seasonal fruit plate (per person,) yogurt, wood oven roasted granola, toast and sourdough bread. We kindly can give more if requested. There is an additional menu with more breakfast options such as eggs, and other Mexican plates, as well as cappuccino, espresso, etc available at and additional cost. 

We are surprised to hear that the dishes were not in optimum conditions as should have been. Our team will take extremely care of this observation. 

 We are sorry that there wasn’t enough communication between you and our team in order to fix these needs. We would have done everything in our hands to accommodate your needs. 

 We sure hope to welcome you back again. Please feel free to contact us for future concerns about a future stay. We would be more than happy to assist you again and have the opportunity to change your perspective of Sueños Tulum.


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Answer from Sueños Tulum
Tulum, Mexico11 contributions
Hola ! We can also arrange for a doctor to come to the hotel and apply it here. There are several options / pop up labs along the beach road where you can get it done. The United States is no longer requiring tests to return.
Answer from Sueños Tulum
Tulum, Mexico11 contributions
Hola Carrie, Your best option to fly in from the States is Cancun Int Airport. Yes, we can definitely arrange ground transportation to and from the airport for an additional charge. Hope you can make it!
Answer from Sueños Tulum
Tulum, Mexico11 contributions
Hola! The ceiling altitude in our Temple Penthouse is 2.3m. Our Temple is located closer to the road than to the ocean, but thanks to the altitude where the Penthouse is located plus it's hurricane proof windows you can hardly hear any traffic at all. It will take you approximately one minute to walk from your suite to the beautiful caribbean sea. We hope to see you soon!
Roz wrote a tip May 2024
Milwaukee, Wisconsin27 contributions
5.0 of 5 bubbles
"Dont need to bring towels or beach bag, they have shampoo/cond/lotion dispensers in bathroom. If you prefer pool over beach, maybe not for u"
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Erin P wrote a tip Apr 2024
Jamaica Plain, Massachusetts1 contribution1 helpful vote
5.0 of 5 bubbles
"A 4 on value, just because it's expensive. But the entire area is expensive."
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Jane B wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"It isn’t the fanciest place to stay, but the pluses by far outweigh that."
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Neel S wrote a tip Mar 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"We ate dinner here daily - fresh, authentic, affordable and not overhyped. Bring bug bit spray...but worth the love bites ;-)"
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necat T wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"What you are looking for is calmness and friendly, helpful service. I definitely recommend it. "
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Not the right property for you?
There are more places to choose from in the Tulum area.
PRICE RANGE
£334 - £367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suenos tulum hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUENOS TULUM - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Suenos Tulum
Which popular attractions are close to Suenos Tulum?
Nearby attractions include Aluxiik Art Gallery Tulum (0.06 miles) and Mulata Tulum (0.09 miles).
What are some of the property amenities at Suenos Tulum?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Suenos Tulum?
Top room amenities include air conditioning, a desk, and a pool view.
What food & drink options are available at Suenos Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at Suenos Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Suenos Tulum?
Conveniently located restaurants include La Zebra Beach Restaurant and Bar, Lula's Kitchen, and Casa Maria.
Are there opportunities to exercise at Suenos Tulum?
Yes, guests have access to a pool and yoga classes during their stay.
Does Suenos Tulum have airport transportation?
Yes, Suenos Tulum offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Suenos Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Suenos Tulum have any great views?
Yes, guests often enjoy the ocean view available here.
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