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Dreams Tulum Resort & Spa

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#17 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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Dreams Tulum Resort & Spa
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3,439 Reviews from our TripAdvisor Community

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Showing 2,404: English reviews
Reviewed today NEWvia mobile

We had an overall excellent vacation at Dreams! The staff were SO friendly (Adrian was so much fun). The activities were a blast- we had a great time salsa dancing! Would definitely go back next year.

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Helpful?
Thank Stephanie W
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Great time with my family and friends here! Thank you Nelva (World Cafe), Adela and Alfredo (beach drinks and food service), & Juan, Christian and Javi (entertainment team. You all provided exceptional service!

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Thank A TripAdvisor Member
Minneapolis
Reviewed 2 days ago NEW

It's our last night at the resort and wanted to put some thoughts down. Pros- Awesome staff! They hands down make up for the resort's short comings. Please tip generously. These guys work really hard! Beautiful grounds that are generally well maintained. No resorts nearby and borders Tulum National Park. Food is average to above average. Great Kids Club! Our...

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2Thank aschmidt48
Reviewed 2 days ago NEW

We just got home from Mexico yesterday and this was the second trip my husband and I took. We actually stayed at this same resort in 2013. The staff was so friendly. Everyone that worked there spoke to us in passing even if it was just saying hello. The drinks and food was as amazing as it was before. I...

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Thank Miranda J
Madison, Wisconsin
Reviewed 2 days ago NEW

My husband and I planned our delayed honeymoon in Tulum and stayed at this hotel from Jan. 1 - 8, 2017. Being from Mexico, I wanted to come to the Riviera Maya for our honeymoon. It has white sand, beautiful beaches, wonderful coral reefs, and the magic of the Mayan ruins. We originally had reserved the Dreams Cancun, but in...

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3Thank mitzimelendez
Plymouth, United Kingdom
Reviewed 2 days ago NEW

My wife and I travelled from Cornwall, UK to stay at Dreams Tulum for the Phish Riviera Maya 2017 event held at Barcelo Maya resort. Our whole experience was outstanding. All of the transportation, back and forth from the airport and from our resort to the host resort for the event, was on time, safe and comfortable. No complaints at...

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2Thank MrJDIFoot
Highland, Indiana
Reviewed 3 days ago NEWvia mobile

I am having the same problem as Mike stated in his review. I've been here 3 days and, while I can get hot water in the sink, I can't get hot water in the shower or the tub. The front desk said the would send someone from maintenance today. When I came back to my room, still no hot water....

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1Thank 861kalir
Ontario, Canada
Reviewed 3 days ago NEWvia mobile

Great entertainment team, Ricky is so friendly and helpful! You guys are helping make my holidays a blast!! Love this resort. Our room is amazing, the staff is super friendly and do a great job. They stock the mini fridge with Coke, Diet Coke, water, juice and Coronitas! So great! Love the shower and separate toilet room. Had a bubble...

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Thank Shannon K
Steamboat Springs, Colorado
Reviewed 3 days ago NEW

We have two young kids, ages 5 months and 2.5 years. We traveled with three other families with young children. Brave right? This could have gone many directions, but the excellent service from the staff made it a relaxing vacation. This resort is very clean and well kept. The rooms are spacious and modern. The beach is beautiful and easy...

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Thank pollardamy12
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This was our second visit to Dreams - the first being our honeymoon. However, this time we came with friends and we all adored it. We upgraded to a swim out room this time, which meant we got to take advantage of the Preferred service. I'm so pleased we did, as it made for a really unforgettable experience! The room...

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Helpful?
Thank Sarah L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: £239 - £579 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#5 Green Hotel in Tulum
#5 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
594 questions
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Manchester, United Kingdom
Glasgow, United Kingdom

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Questions? Get answers from Dreams Tulum Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only draw back it's about an hour and 1/2 drive from cancun airport, but so worth the drive.”
 of 5 bubbles 207mirandaj, 22 Jan 2017 | Read review
“If you want to see and hear the ocean, choose an ocean view room.”
 of 5 bubbles mitzimelendez, 22 Jan 2017 | Read review
“Request a room on an upper floor for more privacy.”
 of 5 bubbles MrJDIFoot, 22 Jan 2017 | Read review
“Love the rooms with the swim out pool!”
 of 5 bubbles siegel89, 20 Jan 2017 | Read review
“Unless its ocean view - it pretty much the same quality. Preferred club has bigger rooms”
 of 5 bubbles 373stevenv, 19 Jan 2017 | Read review
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