I was in contact with the owner via WhatsApp because I had so many questions before I checked into Chill Inn. They were really attentive in answering all my questions. I arrived in Tulum at 10 pm because I was taking the ADO bus from Chiquila late afternoon and it took me forever to get there. It has been my very first time visiting Tulum after 10 years and it has changed a lot. ( I was a bit stressed as I was not able to use any ATMs to take money out because they all were out of cash, so I thought I won't be able to check-in by not paying my all 1-week stay at once. There is a big wooden gate entering the hostel but somehow I always passed by not recognizing where the hostel was actually located. It is about a 7-minute walk from the ADO Station Tulum Centro. When I arrived I was welcomed by a wonderful lady called Theresa, and a very friendly chap called Alex, explaining my cash situation but they let me check-in anyway, so I could pay my entire stay the next day. They went over and above explaining the entire facilities in Spanish. I was really happy getting there. Things I liked about Chill Inn. * Spacious dormitories, each bed comes with curtains, so you can have some privacy. * Every dormitory has its own spacious bathroom and toilet * Fan is provided in each room and the rooms are airy anyways. * Locker space provided just aside from your bed (but have a lock with you anyway to lock your stuff, bags) * You have a little fan attached to your bed as well next to a plug where you can charge your phone while you are sleeping. (More on that below) * I loved the area with plants on the side and the hammocks in the common areas. * Common areas such as bathrooms, toilets were always cleaned, well kept and toilet rolls were always there. ( Not many hostels looks after that) * Theresa was making our breakfast every morning. (Fruits, pancakes, eggs, toast, that was something different every day) :) Fresh coffee, tea, and free water on the side to fill up your bottles. * If I did not know where to go, everything has been shown on the map and explained in Spanish by the staff. * Bike can be rented at the hostel for 100 pesos (They even let me rent one after I have checked out) * Loved the shell taps above the sinks. * 20 minutes bike ride to the beach from the hotel. * 5 minutes walk to the main street. * 3 minutes walk if you want to have some street food from locals. * There is a place called Fruteria del Pool to get a wide range selection of fresh fruits from locals- 3 minutes by bike, 10 minutes walk. A few things that Chill Inn could do better. * In the bathroom (In the rooms) there is a shelve hanging upon/bent down from the showerhead, and so my small bottle of shampoo was keep on slipping off the floor. The shelve is not as strong or not attached well to the wall. *I do travel with a bigger universal adapter and because of the size, I could not plug my phone to charge next to my bed. The little fan was just right next to it and therefore could not manage to squeeze my adapter in. Good to know: * There is no laundry in the hostel but there are many "lavanderia" nearby. * There is always someone in the hostel and no unauthorized person can just come through the main wooden gate because it opens with a code. I felt kind of safe because of that. * No deposit was asked at check-in. * If you arrive in Tulum late, make sure you have enough cash on you because ATMs are out of money sometimes. (Neither at the ADO bus station nor in banks such as the HSBC.) I met with a few amazing people at this hostel and I liked the hospitality, care & attention I received. I will certainly recommend Chill Inn to other travelers and I will return. Muchas gracias por sus apoyo y nos vemos un rato. Saludos Cordiales. Csilla…
Super chill hostel for solo travelers or groups close to downtown. Has everything you need: bike rental, lockers, luggage storage, kitchen, privacy curtains - and delicious home cooked breakfast every morning. Laid back, friendly atmosphere.
If u plan to visit Tulum this place where u need to stay. Staff is very helpfull and place is very clean. Breakfasts are look like familly dinner and ıt fells like home. It is in the center of the town and clıse to everywhere in center
Really chill place with nice tropical hippie vibe. Very well located. Close to colectivo base and central road. Our room for 4 people was with an air conditioner, so it was very comfortable. Kitchen is spacious and has all utilities. Owners are beautiful people. Breakfast prepared by Teresa are delicious, coffee was really good. In hostel are two beautiful cats and two dogs. cutest creatures ever!:) the only thing we didn’t have hot water. but the rest was spotless :)
Room was clean and tidy with appropriate storage, bedside power points, lights and fans. Facilities were nice enough and the vibe mellow. Not a party hostel by any means but a good cheap option close to town. Breakfast was cooked on arrival and always tasty. Special shoutout to one of the volunteers, Ethan, who was highly accomodating and always up for a chat and some Tulum tips. Gracias!