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Amazing hotel for the money. Great value and should be rated 4 star. The general manager should be proud of his efforts and staff. If you want to stay away from downtown area but still want to visit all the tourist sites. This is the...More
Response from Alfonso2018, Gerente at Imperio de AngelesResponded 7 March 2018
Agradezco que se haya tomado un tiempo para enviar sus comentarios, se los comunicaré a todo el personal...More
Pool was not accessible for no reason (other than to save themselves money). We were told they would open the pool for us many times. The last time, we were told it would be working in the next few minutes. Hours later, nothing happened.
It was very clean, all the rooms have a nice pool view. I loved the mexican food at its restaurant and the personnel were very kind. They were always willing to recommend interesting places to eat. It is better to leave your car parked at...More
Thank Leticia B
Response from Alfonso2018, Gerente at Imperio de AngelesResponded 26 January 2018
First of all, I appreciate the time you spend discussing your stay with us.
I am pleased to know that the view I had from your room was to your liking, immediately I will comment with my team your comments, this motivates us...More
I spend 2 nights, everything clean and neat, nice and big rooms, pool warm and clean water, breakfast was delicious and the price very affordable. I'll be there this 2018 again. Very close to the dowtonwn. We get there around 2am and the customer service...More
Response from Alfonso2018, Gerente at Imperio de AngelesResponded 23 January 2018
First of all thank you very much for your comments, I immediately communicate to all my team.
We will be aware of all the details you mention, I appreciate the time it took to send us your comments, we are at your service....More
Booked this hotel at a time when San Miguel was extremely busy which may be why our rooms were in a less desirable location near the freeway.
Our recommendation would be to ask for a room on the other side of the pool or, at...More
Response from Alfonso2018, Gerente at Imperio de AngelesResponded 5 January 2018
First of all I appreciate the time it took to send your comments.
Indeed the rooms that are on the other side of the pool ar quieter, I invite you to make your next reservation with more time in advance and directly our...More