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Dos Casas

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130 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Reviewed 4 weeks ago

The hotel was one of the prettiest we have ever stayed in! We were surprised at how spacious the room was, but it still felt cozy. The bed was comfortable and the extra touches made us feel welcome (chocolates on the night stand, the bed turned in the evening, and the books available in the room to read). The staff...

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Helpful?
Thank Mari C
Enrique F, Director de Relaciones Públicas at Dos Casas, responded to this review

We are so please to read your review, and so happy you enjoyed a great experience with us. Thank you for taking the time to write and share your comments and looking forward to receive you again at Dos Casas Hotel and Spa. Saludos!

Texas
Reviewed 30 October 2016 via mobile

Beautiful hotel just a few blocks from the main plaza. The staff is very hard-working and friendly, but the service is slow. However, that is part of this town's culture so is not necessarily a bad thing. Gives you time to unwind and relax. Not a great place to eat if you're in a hurry, but great food and nice...

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Helpful?
Thank The_Texan_Tourist
Enrique F, Director de Relaciones Públicas at Dos Casas, responded to this review

Julie, thank you very much for your comments. Great feedback and already shared with our manager and chef. If you could tell us a little more about the service, we will appreciate an email in order to improve on this issue. The email is gerente@doscasas.com.mx , if you may please. Looking forward to see you soon at Dos Casas Hotel...

Reviewed 15 September 2016 via mobile

This was the nicest hotel we've ever stayed in! Our suite had its own small private patio. The room was absolutely gorgeous and so welcoming and romantic and chic. The bathroom with dual showers was amazing. The hotel staff went above and beyond throughout our stay. We originally weren't sure if we wanted to stay at Dos Casas or one...

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Helpful?
Thank Stephanie G
Enrique F, Public Relations Manager at Dos Casas, responded to this review

Thank you very much, Stephanie, for your nice comments. We have already shared them with our staff and with the manager and allow us to receive you again at Dos Casas Hotel & Spa. Saludos!

Mexico City, Mexico
Reviewed 7 August 2016 via mobile

A truly great hotel with a beautiful architecture. Considered a designer hotel you will enjoy ever square inch. Every room is different. Mine was gigantic with two tvs and all the amenities. The service is fantastic and the locations is exceptional, 3 minute walk from the Jardin, San Miguel's heart. Highly recommended.

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Helpful?
Thank eduardops60
Enrique F, Public Relations Manager at Dos Casas, responded to this review

Thank you very mucho for your comments! We hope to see you soon again at Dos Casas! Saludos!

Boston, Massachusetts
Reviewed 17 May 2016

I have stayed in the Master Suite two times and have also rented the private residence. Each visit has been remarkable and provided me with an unparalleled hotel experience. The interior design and aesthetic is beautiful, the spa is relaxing, and chef Matteo Salas' Áperi Restaurant (within the hotel) is the top restaurant in San Miguel de Allende! My family...

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Helpful?
Thank Chris M
Enrique F, Public Relations Manager at Dos Casas, responded to this review

We do appreciate your comments and we are very glad you have enjoyed not only the Hotel & Spa, but our restaurants too! Looking forward to see you again in San Miguel de Allende! Saludos!!

Midway, Utah
Reviewed 12 May 2016

Despite our complaints about the noise, water pressure, time to get hot water, the staff made no effort to compensate us and we had 1 of the only 2 suites. The suite itself was nicely furnished but one side of the room opening onto a courtyard which accessed the kitchen was terrible. And as the fan could not be run...

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Thank Roslyn G
San Francisco, California
Reviewed 12 May 2016

We stayed in the separate apartment unit from the hotel that you book through the hotel. I was traveling with my dad, so it was nice to have space but still be staying together. It's very close to the hotel- just around the corner. It was very luxurious- two stories with a fancy rooftop with a tub on top and...

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Thank M S
Reviewed 5 May 2016

Cute hotel but we had several problems during our stay: -The safe deposit box was locked and we could not use it until the next day that they opened it -Our WC did not flush, they came 3 times to try to fix it, at the end they said it was the pressure of the water in the city, that...

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1Thank Georgina M
Escazu, Costa Rica
Reviewed 25 March 2016 via mobile

Very bad service from the main manager and high employees, it doesn't have valet parking and the rest of places it has, suppose to be the best restaurants.... NO! Most of Restaurants in the area are very good I don't recommend this place, the experience was terrible, it put Mexico and San Miguel de Allende in a very bad position...

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Thank Esteban-Yoga
Saint Louis, Missouri
Reviewed 21 February 2016

A boutique hotel in a perfect location to walk almost everywhere. The design, very high-style contemporary with interesting art work and a wonderful light-filled courtyard. The best restaurant in SMA where the chef does amazing things with the freshest ingredients. Our room was large, the storage space in the bedroom and bath more than adequate and nice amenities. A special...

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Thank Ann R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Dos Casas

Address: Quebrada No 101, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: £200 - £467 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dos Casas 4.5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Dos Casas Hotel San Miguel De Allende
Hotel Style:
#3 Business Hotel in San Miguel de Allende
#7 Luxury Hotel in San Miguel de Allende
#11 Romantic Hotel in San Miguel de Allende
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Questions & Answers

Questions? Get answers from Dos Casas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Master Suite, it has its own private stair.”
  • Master Suite
  • Master Suite
  • Master Suite
  • Master Suite
  • Master Suite
  • Master Suite
 of 5 bubbles chrismZ1992HU, 17 May 2016 | Read review
“Back of hotel, no courtyard”
 of 5 bubbles RoslynG842, 12 May 2016 | Read review
“2 bedroom apartment was great and spacious- like an AirBNB but with hotel amenities”
 of 5 bubbles MA293, 11 May 2016 | Read review
“Quieter floor”
 of 5 bubbles 18georginam, 5 May 2016 | Read review
“The Master Suite has an incredible roof terrace with lounge chairs, other seating,an umbrella, a Jacuzzi, lots of plants, gorgeous views.”
 of 5 bubbles 38AnnR, 21 Feb 2016 | Read review
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