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Hotel & Spa Dona Urraca

Traveller (29)
Room & Suite (12)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Restaurant
Room service
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
130Reviews
44Photos
4Q+A
11Room tips
Traveller rating
  • 43
  • 44
  • 23
  • 9
  • 11
Time of year
Traveller type
Language
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  • English
Popular mentions
Our wonderful friend who lives in Mexico booked 2 suites, one for my husband and myself and one for our daughter and husband. We were attending an afternoon wedding outside of town. We called ahead to get permission to get into one room so that we could all change from our
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Hosted a reunion in SMA and our overflow guests stayed at Dona Urraca. It is a very lovely place and everyone enjoyed the great location and wonderful service that they received from the friendly staff. I heard that the massages were also terrific.
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Response from Relaciones_PublicasQ, Gerente at Hotel & Spa Dona Urraca
Responded 4 weeks ago
Good day. We appreciate your comments and that your meeting has been a success; for us it was a pleasure to serve them; We hope you visit us again soon and receive them in this your home.
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Hotel seemed like an apartment. Room was spacious; staff was very good. No lobby per se... walked in and out as if it were an apartment building. Nice patio... garden views and seating. Good breakfast, hot cakes, at restaurant.
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Response from Relaciones_PublicasQ, Gerente at Hotel & Spa Dona Urraca
Responded 9 Jan 2019
Good day. Sorry for the delay in our response. We appreciate your comments, they are important to us. We hope to serve you on your next visit.
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I stayed there for my wife's birthday. When we got there, our original reservation couldn't be honored because of some confusion. We weren't even aware of this until were were told we were being given an upgrade at no cost to a suite. All the amenities you could need, great beds
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Response from Relaciones_PublicasQ, Gerente at Hotel & Spa Dona Urraca
Responded 9 Jan 2019
Good afternoon. An apology for the delay in our response. We are pleased to know that your experience was satisfactory and they enjoyed the birthday as they had planned. We appreciate your recommendations; and of course our service and prices will remain the same. On your next visit, ask to speak with the sales department and give you a bonus for your next stay with us.
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great hotel with walking distance to everything. I highly recommend this place. The people are very nice. I had a great time and would go back. The swimming pool is freezing though. The breakfast is nice
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementHotel & Spa Dona Urraca
HBAITACION DE LUJO
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123
phone number
Is breakfast included?
Not included
0 votes
Show all answers
Yes, parking in the city is very limited. Hopefully your hotel has parking or the place you are staying. Streets are very narrow and certain streets are blocked off.
0 votes
"Stay elsewhere"
"My room was close to the walkway that comes from the parking and yet was very quiet."
"Ask for a suite facing the pool, 2nd floor for a couple or ground floor if you want direct access to the pool but less privacy."
"Find another hotel"
"Room 11 is very spacious"
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123
PRICE RANGE
US$99 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suites & spa dona urraca hotel san miguel de allendesuites and spa dona urraca
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoSan Miguel de Allende
NUMBER OF ROOMS
23
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