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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,651 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Cabos Hacienda del Mar
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Showing 1,534: English reviews
Plano, Texas
Reviewed 3 March 2014

Just returned from our stay at this resort and it was fantastic!! The property is beautiful, the service (especially German) was excellent. Loved, Loved, Loved the beach, we didn't leave the property the whole time we were there. Highly recommend this resort, we will be returning!!!

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Helpful?
Thank Stephanie P
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for providing a good review of the Sheraton Hacienda del Mar on TripAdvisor. We are honored you chose us to host your stay in Los Cabos. We appreciate your kind words and hope you will visit us again soon.

Los Angeles, California
Reviewed 3 March 2014

Stayed 3 nights at the Sheraton Hacienda and thought the grounds were very pretty, location is great (not too far from town), but won't be back. Note that I am a Starwood Platinum member. - The hotel is completely overrun with fat, over feed seagulls and other birds.The kids at the hotel are constantly feeding the birds (we even had...

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2Thank kpkpgrl
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to share your feedback from your recent visit to the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We apologize for any inconveniences you may have had during your stay. We strive to ensure our guests have the most enjoyable experience possible, and encourage all guests to speak with the management team...

Philadelphia, Pennsylvania
Reviewed 26 February 2014

My fiancé and I had some serious issues getting here from Philadelphia in February, but once we arrived we forgot all about our traveling woes. Rent a car- you will appreciate the flexibility- and please watch those speed bumps. I was upgraded to partial glimpse of ocean upon arrival. This hotel is expensive. The fridge situation in the room was...

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3Thank TheDonZ215
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this great review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. We appreciate all your kind words and we're happy to know you enjoyed your stay. Sunsets are beautiful by the beach. Please come to Los Cabos again soon, so we can accommodate you and your soon to be husband once more.

derezago
Reviewed 25 February 2014

My boyfriend and I had an amazing stay in this gorgeous resort. Everything is high quality, from grounds to service to food. Not a single complaint. The grounds are beautiful, with several pools and hot tubs. The beach is nice and long, and great for walking around and exploring. We did not eat in any of the hotel restaurants, but...

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Thank derezago
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for giving the Sheraton Hacienda del Mar, Los Cabos this great review on TripAdvisor. We are honored you chose us to host your stay and we're even more thrilled you enjoyed your time here at the resort. Please think of us again on your next trip to Los Cabos!

Miller Place, New York
Reviewed 22 February 2014

The Sheraton property is absolutely gorgeous. The staff was friendly, food was good, live music at night. As a SPG member got free wi-fi in our room. Room had small refrigerator, balcony, Jacuzzi tub nice size room. Tomatoes- ate breakfast there once and it was good-did al a cart. Las Sirenas- lunch on the beach food was good- happy hour...

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2Thank Terry S
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this nice review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. Our staff works hard to provide our guests with the best customer service. Glad to know their hard work and dedication did not go unnoticed. Please come again!

New York City, New York
Reviewed 20 February 2014

The least they deserve is me creating an account on tripadvisor I might never use again! Every single person who works in this hotel is tremendously helpful and friendly. They all made us have one of our best vacations ever... This was our first visit of many to come!

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3Thank Debbie T
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this your review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. Our staff is dedicated to upholding great hospitality standards at this resort. Guests often commend our staff on their eagerness to service and friendly nature. We appreciate your compliments and thank you for choosing us!

Midwest
Reviewed 20 February 2014

Check-in Our check-in was rough. It was unclear which agent at the desk was available to help us. When we finally made it up to the counter, the agent spent at least 5 min ignoring us (not so much as a "I'll be with you shortly" or anything). When she greeted us, it was with a stone face and abrupt...

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9Thank anneylani
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting such a great review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. This is definitely a unique property with great visuals of Los Cabos. Our guests rave about the resort's architecture, the colors, the vibrance, and of course, the magnificent Sea of Cortez. Thank you for taking the time to show us your recognition,...

Edmonds, WA
Reviewed 18 February 2014

We enjoyed our stay here very much~ it was beautiful and very clean. First off, overall this was a great hotel! Whale watching from our room! A couple tiny negative things, in the lobby there are a couple desks, 2 of which are time share and not clearly marked. A very nice gal tried to convince us to do the...

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1Thank SueandFrank
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to post this review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. we appreciate your kind words and strive to provide all our guests with stellar accommodations. We encourage our guests to send feedback to our management team at nadezda.dodonova@sheraton.com. This way, we can work to perfect our hospitality standards!

Danville, California
Reviewed 18 February 2014 via mobile

Thank you Costco for showing us this resort! We should've known that you put a lot of time into quality control!! Beautiful place! We loved each and everyday so much we didn't even go into town or leave the property! Staff was amazing !! Did ALL activities! Both my husband and I enjoyed the water aerobics, casino night, cooking classes,...

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3Thank Barbie120
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for posting this amazing review of the Sheraton Hacienda del Mar, Los Cabos on TripAdvisor. We are more than honored you chose us to host your stay and hope we surpassed all of your expectations. Please visit us again, it will be a pleasure to service you once more.

Corona, California
Reviewed 18 February 2014

The grounds were pretty meticulously kept and most of the staff was very hospitable and friendly. The room was comfortable, although the electricity surged a few times during our stay. Girasoles and Tomatoes were decent restaurants, although the breakfast buffet at Tomatoes was pretty mediocre. All in all, a spacious and very cute resort. I don't know if I'd be...

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Thank Kristine G
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for taking the time to post a review of the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We thank you for choosing to stay with us and are glad to hear that you found your room comfortable during your visit. We are also thrilled that you were able to try some of the restaurants and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: £168 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas, Mexico
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#23 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you dont find a beach view, ask for 1st floor, preferably by 1 of their 7 pools!”
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“Ocean View is spectacular!”
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