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Bel Air Collection Resort & Spa Los Cabos

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Bel Air Collection Resort & Spa Los Cabos
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861 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Mission
2 reviews
Reviewed 2 days ago NEW

Lovely place. Very nice staff. Excellent waiters and super cooks at restaurant. Should let people know about the construction. We would have loved an ocean front first floor with private pool but second floor not bad.

Review collected in partnership with this hotel

Helpful?
Thank Gwendolyn.mrs V
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We are very committed to improve in every single way to satisfy our customer's needs, and rather than tell you we will improve on every single detail you point out. We promise to always strive for excellence and let you as a customer decide if we can be your number one choice when visiting Los Cabos. Never hesitate to get... More 

Salt Lake City, Utah
1 review
Reviewed 6 days ago NEW

Great boutique hotel. Be prepared for a long wait and check-in process. There was no one in line but us. very friendly but the check in process took over 20 mins. After our check in we had to wait again for bell boy to get our luggage and take us to our room. over all it took close to an... More 

Review collected in partnership with this hotel

Helpful?
Thank Paul N
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

I want to thank you for taking time to write about your experience with us, and thank you for let us know what are our improve and oportunities, be sure that we will work to provide a better service in our front desk, however we really sorry for the inconvenients and we will be more than glad to be your... More 

Burien
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Location is great. Beach beautiful and accessible. Hoping new ownership of property brings standards back up. I am sure the new building is as nice as other reviews state. We stay in the timeshare portion that is older. Still quite adequate but no extras like there used to be.

Review collected in partnership with this hotel

Helpful?
Thank Steve K
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you for the time you took to give us a review. We apologies for the inconvenience that our expantion and improving proccess could affect your staying with us and we appeal to your compression that we just want to give better facilities you and our future guest. We hope to have the opportunity to serve twice and once again... More 

Steamboat Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great place to stay with family. Food and overall service was excellent. We stayed in the new oceanfront complex and the view was spectacular. The included breakfast was outstanding. Very friendly staff. Highly recommend

Review collected in partnership with this hotel

Helpful?
1 Thank Todd Z
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We would like to thank you the time you have taken to write such a nice review regarding your recent stay at Bel Air Resort & Spa Los Cabos. We are glad to have read that you really enjoyed your stay with us and that you were pleased with our service, and to have read that the facilities and the... More 

Greeley, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Service in the restaurants was extremely inefficient. Waiters have to either go to the Sushi bar or poor bar to get drinks. There should be a better system for this. Also a lot of the meals were cooked in other restaurants and had to be fetched by the wait staff. Meanwhile too many others are standing around without a clue... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jillH3269ZA
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Our guest’s comments give us important feedback on our performance and provide us with great ideas on how to improve. We truly appreciate the time you gave us to talk to us, and the opportunity to change the perspective of our service, as our goal is not only to make our guests return, but also to make you feel comfortable... More 

Lake Country, Canada
Level Contributor
3 reviews
Reviewed 1 week ago

Was not impressed with their idea of a one bedroom suite. The room was nice but no separate bedroom. Kitchen accessories were lacking - one pot and no wine glasses. No dishcloth or tea towels. Pool and hot tubs were cold. When they had a wedding at the resort it seemed the other guests were forgotten about.

Review collected in partnership with this hotel

Helpful?
Thank Garth & Gail D
BelAirCabosGerencia, Director de Relaciones Públicas at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Our guest’s comments give us important feedback on our performance and provide us with great ideas on how to improve. We truly appreciate the time you gave us to talk to us, and the opportunity to change the perspective of our service, as our goal is not only to make our guests return, but also to make you feel comfortable... More 

Bothell, Washington
1 review
Reviewed 1 week ago

Stayed in San Jose for two nights after 9 nights in Cabo. Property had construction going on nearby, but it wasn't a distraction for us. Room was beautiful, pool much less hectic than the ones in Cabo, and access to Downtown San Jose was excellent. Desk and bellstaff were very attentive. Food service was somewhat slow and mildly frustrating. It... More 

Review collected in partnership with this hotel

Helpful?
Thank Joel S
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We would like to thank you the time you have taken to write such a nice review regarding your recent stay at Bel Air Los Cabos. We are glad to have read that you really enjoyed your stay with us and that you were pleased with our service, and to have read that the facilities and the variety of services... More 

Gatineau, Québec, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

Was there November 12 to 19, perfect timing, not the high season yet. Air Canada rep Benjamin was so attentive...didn't leave until he knew everything was ok. And service on way back at the end of the trip was excellent as well. Weather: wow 32 degrees NO humidity and no rain of course of the week. Room: Oceanfront, wow the... More 

Helpful?
Thank ctsparkle
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We are glad to have read that you really enjoyed your stay with us and that you were pleased with our service, and to have read that the facilities and the variety of services fulfilled your expectations. Please know that your feedback is greatly appreciated it really means a lot to us when a guest takes the time to mention... More 

Keswick, Ontario
1 review
Reviewed 1 week ago

Sunwing, Swimup Ocean not available, construction, obstruction, forced to change top floor. Bel Air and Sunwing to refund difference. Poor selection of food in 3 restaraunts, primarily Mexican themed. Mexican restaraunt closed 5/7 days. 200 guest wedding on Saturday October 12th more important than guests comforts for two days. Pool bar service unimpresive. Construction noise from 9 am/2pm and 4pm... More 

Review collected in partnership with this hotel

Helpful?
Thank terry_arnett
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Bel Air Resort and Spa Los Cabos for those details that made your stay an unpleasant experience. We will work so hard to be assurance that all our services be better in every detail that... More 

Chicago, Illinois
1 review
Reviewed 2 weeks ago

We stayed in room 2706 but I also wish there was more music played during the day by the pool and more activities like all of the other resorts have. Need more food options because the dinner service and food quality was poor and the Dolce Mexico was not opened the entire time we were there so we didnt have... More 

Review collected in partnership with this hotel

Helpful?
Thank 290cliffordh
BelAirCabosGerencia, Director de Relaciones con Clientes at Bel Air Collection Resort & Spa Los Cabos, responded to this review

I want to thank you for taking time to write about your experience with us, you can be sure that we will be working to improve our culinary offer and thank you for sharing your experience at our beautiful resort, for sure it would be of interest for other travelers. Hope to see you with us again. Best Regards, Carlos... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Los Cabos is a hotel that offers a unique experience in a sophisticated atmosphere where the desert meets the Sea of ​​Cortez. Visit one of the best hotels in Los Cabos and discover why it is one of the favorite destinations of the stars of Hollywood. The hotel has 97 luxurious rooms and suites spread over two buildings: The Tower "La Joya" and "Palmilla" tower. All rooms have a beautiful view of the stunning Sea of ​​Cortez along with luxury amenities to make your stay pleasant at all times. Rooms with sea view Deluxe amenities in every room Unparalleled views of the Sea of ​​Cortez Bel Air Los Cabos offers exclusive amenities that will make you feel at home at all times, the "Bel Air Delights" Some of these amenities are: Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights The Bel Air Experiences offer the opportunity to travel under a concept of personalized service focusing on the little details. Bel Air Experiences: All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Los Cabos

Address: Carretera Transpeninsular | Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: £80 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Los Cabos 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Bel Air Collection Resort And Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos Hotel San Jose Del Cabo
Playa Del Sol Los Cabos
Bel Air Collection Resort & Spa Los Cabos Mexico - San Jose Del Cabo
Hotel Style:
#10 Top resorts Hotel in San Jose del Cabo
#16 Spa Hotel in San Jose del Cabo
#16 On the Beach Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Los Cabos staff and other travellers.
94 questions
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Questions? Get answers from Bel Air Collection Resort & Spa Los Cabos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look like they have Ocean Views to me but maybe ask !”
  • Balcony view looking towards
 of 5 bubbles BajaJim08, 13 Nov 2016 | Read review
“Ask for an ocean view room!”
 of 5 bubbles nyoung10, 9 Oct 2016 | Read review
“Our room faced the ocean, and we loved watching the powerful surf. Light sleepers might prefer garden-facing rooms.”
 of 5 bubbles _lrbecker03, 7 Oct 2016 | Read review
“Ask for a room facing the beach - it's amazing!”
 of 5 bubbles A4068EPdavet, 5 Oct 2016 | Read review
“Suites with private jacuzzi or pool are new and have the best ocean views.”
 of 5 bubbles noriluche, 1 Oct 2016 | Read review
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