We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Grand Mayan Los Cabos

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
The Grand Mayan Los Cabos
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,001 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 903: English reviews
Start your review of The Grand Mayan Los Cabos
 Click to rate
Mount Prospect, Illinois
Reviewed 4 days ago NEW

We stayed at the Grand Mayan for 2 weeks - March 31 until April 14, 2017.  Half the resort was blocked off and being ripped apart with giant tractor mounted jackhammers (one end of the building was being jack hammered down right by the pool for 12 hours a day).  The ground shook from all the banging and heavy equipment...

 Report
Helpful?
5Thank johnoW3569HD
New York City, New York
Reviewed 1 week ago

We got this week through an Ebay seller and it was a homerun! We were remembered by the front desk staff and were upgraded to the "honeymoon" suite after they apologized for the suite NOT having a kitchenette. Isn't the basic idea of a honeymoon a non-kitchen deal? ... Small freezing outdoor "pool" out on our lanai. Definitely not useable...

 Report
Helpful?
1Thank Lorelei L
New Jersey
Reviewed 1 week ago via mobile

Is there construction going on? Yes What are the hours of construction? 9-9 What kind of construction? Cranes, dump trucks, barricades, the whole nine. So it is our 7th night at the Grand Mayan. The construction that is taking place was bad at times and non-existent at others. It took a few days to get over it. However, that being...

 Report
Helpful?
1Thank cooterbug2
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We are grateful for your taking the time to review The Grand Mayan. We would like to apologize for all of the construction noise that has taken place over your stay. Rest assured that your feedback will be taken into consideration as it helps us improve our services. Being developers of unique vacation experiences for more than 35...

Reviewed 1 week ago

We are there March 31 till April 7. There was a partial wing being jack hammered down, construction in front, and construction in the middle of the resort. It was noisy 8 a.m. to 8 or 9 p.m. and very dusty. Construction lights shined into our bedroom one night. The Samba restaurant gave us undercooked hamburgers despite sending them back...

 Report
Helpful?
3Thank Richard w
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your visit at The Grand Mayan. We deeply regret that you were not informed about the renovation. We understand your frustration, and we will do our best effort to this happen again. Being developers of unique vacation experiences for more than 35 years,...

nyc
Reviewed 2 weeks ago

This review is for the folks who've already booked, and are stressing because of reviews addressing the construction: Don't worry about it. You will have a great time. So, yeah, the construction is happening but you know, that happens in the world: places rebuild, people work. The noise is barely perceptible. Really. You can see it from the rooms, but...

 Report
Helpful?
4Thank beckysuenyc
Berlin, NJ
Reviewed 2 weeks ago

Accommodations in the room were typically Grand Mayan but the balcony view was terrible. Route to get the pool was even worse with tropical growth blocking views in all directions. Sales office was not responsive to desire by us to see the models of The Grand Luxxe Residence Club building being constructed nearby. Even though we knew the International Sales...

 Report
Helpful?
Thank kmw1942
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. We will be pleased to follow-up on this dialogue by providing you personalized assistance once you contact our Customer Care Center at 1 800 292 9446 or at customercare@vidavacations.com. Feedback from our members and guests are always welcome and encouraged, as...

Cape May, New Jersey
Reviewed 2 weeks ago

We are members if the Mayan Group, but this was the first time staying in San Jose del Cabo. We were never told that the resort was under construction. Half the resort was blocked off and there was LOUD construction noise from 9:00AM until 9:00 PM. It was terrible sitting at the pool and the beach. Not what you expect...

 Report
Helpful?
2Thank Bubbie4
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. Please allow us to offer our apologies for the construction noise that impacted your stay. We do our best to avoid for this to affect our honoured guests’ vacations and we are able to provide the best solution possible...

Reviewed 2 weeks ago via mobile

Unless you find the sounds of tractor mounted jackhammers mixed with heavy dirt movers relaxing, don't come. Once you determine on your own - Vidanta has not been forthcoming regarding construction - that construction is complete, you can come down and have a great vacation. The staff is wonderful. If it weren't for them I would have rated this place...

 Report
Helpful?
1Thank mackbymack
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are glad to learn you were pleased with our staff’s service, as this is what we strive for every day. However, we would like to apologize for all of the construction noise that has taken place...

Palo Alto, California
Reviewed 3 weeks ago

First the Good News. This was our 4th stay at this resort. It has been our favorite location, and the staff including this time has always been exceptionally friendly and helpful. The weather was great and the short walk into town provided us with several very good restaurants. Now for the bad news. All of our previous stays have been...

 Report
Helpful?
1Thank Dave B
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. However, we deeply regret that you were not informed about the renovation. We understand your frustration, and we...

San Diego, California
Reviewed 3 weeks ago

I am a Grand Luxxe owner so my review is not from a timeshare sales experience point of view. If yo do not want to be harassed do not go to the presentation for a couple of gifts. this is the first time in Cabo for us and probably the last until the Grand Luxxe is open. Half the pool...

 Report
Helpful?
1Thank sdsoretired
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. Please allow us to offer our apologies for the construction noise that impacted your stay. We do our best to avoid for this to affect our honoured guests’ vacations and we are able to provide the best solution possible to your...

1,146 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (966)
Viewed
Hotel & Grounds (175)
Viewed
Pool/Beach Area (209)
Viewed
Room/Suite (110)
Viewed
Dining (43)
Viewed
View from Room (45)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (4)
Viewed
0:39
Videos (2)
Viewed
Other (373)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (167)
Viewed
Amenities (24)
Viewed
Beach (7)
Viewed
Master Room (20)
Viewed
Master Suite (43)
Viewed
Pool (25)
Viewed
Dining (31)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Jose del Cabo hotels
0.1 mi away
Cabo Azul Resort
Cabo Azul Resort
#7 of 41 in San Jose del Cabo
1,634 reviews
0.7 mi away
Hyatt Ziva Los Cabos
Hyatt Ziva Los Cabos
#8 of 41 in San Jose del Cabo
3,460 reviews
0.3 mi away
Barcelo Gran Faro Los Cabos
Barcelo Gran Faro Los Cabos
#14 of 41 in San Jose del Cabo
2,585 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Holiday Inn Resort Los Cabos All-Inclusive
Holiday Inn Resort Los Cabos All...
#16 of 41 in San Jose del Cabo
3,201 reviews
0.2 mi away
Royal Solaris Los Cabos
Royal Solaris Los Cabos
#19 of 41 in San Jose del Cabo
5,314 reviews
6.5 mi away
Hilton Los Cabos Beach & Golf Resort
Hilton Los Cabos Beach & Golf Re...
#4 of 41 in San Jose del Cabo
3,953 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Grand Mayan Los Cabos

Address: San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Hotel Class:5 star — The Grand Mayan Los Cabos 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Evoline ltd so you can book your The Grand Mayan Los Cabos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Mayan Los Cabos Hotel San Jose Del Cabo
Wyndham San Jose Del Cabo
San Jose Del Cabo Wyndham
Cabos Grand Los Mayan
The Grand Mayan Los Cabos Mexico - San Jose Del Cabo
Hotel Style:
#12 Luxury Hotel in San Jose del Cabo
#14 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Los Cabos staff and other travellers.
168 questions
Ask a question
Salem, OR
over a year ago

See all questions (168)

Questions? Get answers from The Grand Mayan Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor, 3, 4, or 5”
413Richardw, 14 Apr 2017 | Read review
“Fourth floor center, very nice.”
beckysuenyc, 11 Apr 2017 | Read review
“Rent a car”
sdsoretired, 2 Apr 2017 | Read review
“Definitely get a high floor for the view.”
jaredkfj, 31 Mar 2017 | Read review
“Wait until the major constuction is complete before booking a room!”
Dan4035, 14 Mar 2017 | Read review
5 of 5