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The Grand Mayan at Vidanta Los Cabos

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Traveller (1164)
Pool & Beach (274)
Room & Suite (246)
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Overview
  • Excellent42%
  • Very good30%
  • Average12%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (1,252)
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21 - 25 of 1,131 reviews
Reviewed 5 weeks ago

The reviews I read about the Grand Mayan since the opening of Omnia were totally misleading. The only problem with noise was at Casa Calavaera during the day . The club closed closed at ^pm most days. The food at casa Calavera was exceptional. The...More

Review collected in partnership with this hotel
2  Thank nevdale
Response from Vidanta V, Manager at The Grand Mayan at Vidanta Los CabosResponded 4 weeks ago

Dear Nevdale: We really appreciate the time you have taken to share with us your impression about your stay at Vidanta Los Cabos. We are delighted to learn you enjoyed our food options at Casa Calavera. We also appreciate the acknowledgement of our staff and...More

Reviewed 13 April 2018

We planned our vacation here over a year in advance through a timeshare trade. After reading reviews about construction noise I contacted Vidanta customer service and had several exchanges with a wonderful rep, Lu, who kept me posted on when the construction would be done....More

5  Thank Maureen W
Reviewed 10 April 2018 via mobile

Went to San Jose for the first time with prearranged accommodations but met a fella at the airport who gave us a map, some advice and sold us on some deals IF we attended a 90 minute presentation at Vidante. We thought why not...we have...More

5  Thank Llama L
Response from Vidanta V, Manager at The Grand Mayan at Vidanta Los CabosResponded 3 days ago

As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation and for that reason; we are shocked to learn about the inconveniences experienced during your visit. We...More

Reviewed 10 April 2018 via mobile

I wish we had never heard of Vidanta. Grand Mayan Los Cabos is a horrible place to stay unless you want to stay at a very loud disco. The Omnia day club blasts extremely loud rap and hip hop music all day. On a good...More

7  Thank Minneapolisdoyle
Response from Vidanta V, Manager at The Grand Mayan at Vidanta Los CabosResponded 12 April 2018

Dear Minneapolisdoyle : We are sorry to hear about your experience and sincerely apologize for the disruptions during your stay. Please know that we take your feedback very seriously and are currently working to assess and revise some of our resort operations in order to...More

Reviewed 9 April 2018

The Grand Mayan is beautiful especially after the new partnership with OMNIA. It is intimate and private. When you step off the resort, there is a quaint town with wonderful restaurants and shops just minutes away. You can also walk to the supermarkets one way...More

1  Thank Elizabeth O
Response from Vidanta V, Manager at The Grand Mayan at Vidanta Los CabosResponded 11 April 2018

Dear elizabethoneil5: Thank you so much for choosing Vidanta Los Cabos for your vacation and for sharing your review with us. We are pleased to learn you had a wonderful vacation, that you enjoyed our location and the facilities. Comments like yours inspire us to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
US$407 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$407 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1164)
Pool & Beach (274)
Room & Suite (246)
Dining (80)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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adreamvacation
Hello, planning a trip to The Grand Mayan in September. I've been before but not since the renovations after the hurricane. A few questions: 1. Does anyone have a photo of any of the menus for the onsite restaurants. I'm trying to decide on the food package. Curious of the onsite food selections and prices and the cost of the food packages. Also, any photos of the restaurants would be wonderful! 2. If you do the presentation is there any chance to get upgraded to the top newly renovated floor? I believe this is now considered Grand Bliss or Luxxe? What are the offers when you do the presentation. I don't intend to do it but curious how sweet they make the deal in order to persuade you to do the presentation. 3. Is the spa portion of the gym included in the resort fee, ($30PP PD)? I'm talking about the wet side with the steam, sauna, etc. 4. If you refuse the presentation are you doomed to the 1st floor with no view? Do you have views from the second floor? Basically wondering what my chances are to get a room with a view if I'm exchanging through RCI? Thanks so much for any input!!!
18 May 2018|
AnswerShow all 3 answers
Response from MELVIN F | Reviewed this property |
1. No photos of menus, sorry 2. We did agree and arrived on the 4th floor. great view w/ plunge pool 3. ?? We received two massages for the presentation. 4. We exchanged through RCI and had a great room and service. We did... More
1
Vote
Andrew B
24 April 2018|
AnswerShow all 2 answers
Response from HM Y | Reviewed this property |
When we were there, top floor was under construction. You really won’t see it or feel it bec they did a good job at fencing around all the work. The time share contracts in the past will still be honored but the top floor... More
0
Votes
Jay W
30 March 2018|
AnswerShow all 8 answers
Response from tesdal | Reviewed this property |
We just returned, they charged us roughly $18.00 per night after paying over $300.00 for the exchange. They claim it is a law. That's BS, first time we have paid it. I would skip the presentation, not worth ir-we fought... More
0
Votes
Room Tips
"WE ALWAYS GET a 2-bedroom/2 bath. But next year we were told that renovations are occurring and we had to..."
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"good luck! it's chosen for you"
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"If possible, get as far away from the OMNI Day Club as possible"
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"Wonderful room..well maintained, in fact AWESOME. Housekeeping help - excellent"
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