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BEST WESTERN PLUS Gran Hotel Morelia

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BEST WESTERN PLUS Gran Hotel Morelia
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124 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Reviewed 4 weeks ago

I stayed here for a couple of days on a business trip. The hotel is big and has a very good restaurant service. However, the bar service seemed to me very strange since the cocktails were poorly prepared and the waiter was a bit bad-tempered at the moment of taking an order. The room was clean and big, it had...

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Helpful?
Thank Elizabeth M
Gabriela S, Front Office Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review

Receive our best regards, we thank you for the time to give us your opinion, which is of paramount importance to us, as it gives us the opportunity to improve, we are concerned to learn that in your last stay was not what was expected and we ask An apology for what happened, we also want to compensate the experience...

Bogota, Colombia
Reviewed 26 July 2016

I booked this hotel based upon a reasonable price and the option to have a kingsize bed. Upon arrival we were given a room with 2 standard doubles. I phoned reception to let them know that I have specifically booked a kingsize bed as my wife and myself were travelling with a baby. I was told initially that the hotel...

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Helpful?
Thank RS81_12
Gabriela S, Front Office Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review

Dear Guest: Receive our best regards , first of all let me thank the time to give us your opinion, to know that in his last stay did not meet your expectations concerns us and we offer you a apology for the inconvenience presented at his last stay , we would like to reverse this opinion and that would give...

Mexico City, Mexico
Reviewed 21 July 2016

The hotel has a great location. Old building but very well maintained. Prices are very accesible. Rooms are wide, spacious and clean. Comfortable bed and no noise heard at all. Staff is friendly and well trianed.

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Helpful?
Thank DamianPiza
Gabriela S, Front Office Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimado Sr. Damián: Reciba nuestros mejores saludos, queremos agradecemos a usted el tiempo para brindarnos su opinión, nos complace saber...

Satelite, Mexico
Reviewed 21 March 2016 via mobile

Not being right in downtown was a plus for us. It's near by though, about 2 miles out, in a quiet neighborhood, surrounded by a public park, next to a shopping mall and close to the observatory, to the water aqueduct and other attractions. Specially helpful is that it offers a parking lot. Of course, if the car stays parked,...

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Helpful?
Thank xraleman
Gabriela S, Front Office Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review

Dear Mr. Receive pleasant greetings, thank you the time to give us your opinion, which is our main concern and so we can continuously improve in order to offer the best service for you in a future stay and our other guests. We appreciate your excellent comments, allow me to share the hotel is in a stage of general refurbishment...

Cleveland, Oh
Reviewed 21 December 2015

This hotel is about 2 miles from the center of town, just off of the beltway. It a good position if you have a car and plan to drive around as it easy to park and to hit the road. It is a 10-20 years old modern structure in reasonably good shape. The rooms are large, quite and comfortable. The...

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Helpful?
1Thank marcopolo111
Gabriela S, General Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review

Dear Guest: Receive pleasant greetings, thank you the time to give us your opinion, which is our main concern so we can continuously improve in order to offer the best service for you in a future stay and our other guests. We appreciate your excellent comments, allow me to share the hotel is in a stage of general refurbishment of...

Reykjavik, Iceland
Reviewed 29 October 2015

Stayed at the hotel for 3 days of meetings. Convenience was great. Breakfast options nice. Room was big and functional. It could take a bit of an update, but overall the quality was great, particularly for the price paid. ... careful though to ask for a room with no connecting door, as you hear everything from the room next door.

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Helpful?
Thank LxRichter
Gabriela S, General Manager at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimado Huésped: Reciba gratos saludos, agradecemos a usted el tiempo para brindarnos su opinión, la cual es de nuestro interés...

Acassuso, Argentina
Reviewed 28 September 2015

The hotel is in dire need of a remodeling. Everything feels old, the walls, the stained thin carpets, the furniture, TVs without HD, the basic food choices, decor in general. Newer hotels do not charge for internet wifi either, this is as basic as having a shower or a comfortable bed these days. Luckily the staff does go beyond their...

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Helpful?
Thank Juan Manuel C
Jose Luis V, Gerente at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimado Juan Manuel C, Le agradecemos infinitamente compartir con nosotros sus comentarios en relación a su reciente visita en nuestro...

Toluca, Mexico
Reviewed 27 May 2015

We stay there every month , since we love Morelia city, the rooms are very well conditioned, restaurant is excelent, the bar is a very good area and the drinks are cool, the price for night is very reasonable. Best option if you visit Morelia Mexico.

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Helpful?
Thank GILBERTO S
Jose Luis V, Gerente at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimado Gilberto, Agradezco infinitamente sus comentarios sobre su reciente estancia en nuestro BEST WESTERN PLUS GRAN HOTEL MORELIA, eso nos...

Vancouver, United States
Reviewed 26 March 2015

The best variety of food I've seen at the restaurant. Food was very good and server attention superb. Garden was beautiful and relaxing during the day. Since this is a convention center hotel, it was very busy and noisy in the lobby but rooms were reasonably quiet. Rooms were confortable but bathroom fixtures barely worked.

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Helpful?
Thank Salvador H
Jose Luis V, Gerente at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimado Sr. Salvador H, Gracias por compartir con nosotros los comentarios de su experiencia en nuestro BEST WESTERN PLUS GRAN...

Mexico City, Mexico
Reviewed 13 March 2015

When I booked the hotel I realize it had change chain, My expectations were to find a whole renewed hotel but it was not the case. It is just the same hotel facilities but just with a different name. So, my experience was the same as in the past . I had a couple of experiences, one good and the...

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Helpful?
Thank Gabye65
Jose Luis V, Gerente at BEST WESTERN PLUS Gran Hotel Morelia, responded to this review
Google Translation

Estimada Señorita Gabye 65. Lamentamos enormemente no haber cumplido sus expectativas respecto a su experiencia en nuestro BEST WESTERN PLUS...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about BEST WESTERN PLUS Gran Hotel Morelia

Address: Av. Ventura Puente esq. Av | Carmelinas Col. Felix Ireta, Morelia 58070, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Michoacan > Morelia
Price Range: £32 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Gran Hotel Morelia 3.5*
Number of rooms: 253
Reservation Options:
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Hotel Style:
#4 Business Hotel in Morelia
#4 Romantic Hotel in Morelia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gran Hotel Morelia staff and other travellers.
1 question
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Phoenix, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Gran Hotel Morelia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms above the lobby as the live music goes on until late. Junior master suites are not worth the extra money.”
 of 5 bubbles RS81_12, 26 Jul 2016 | Read review
“Choose a room with no connecting door to room next door. You essentially hear everything from the next room.”
 of 5 bubbles LxRichter, 29 Oct 2015 | Read review
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