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Hotel & Spa Hacienda Baruk

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Hotel & Spa Hacienda Baruk
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149 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 September 2016

Great presence but out of date facilities. We were given a room in a wing that was under repair and the construction noise was really bothersome. I requested to change the room and they always responded, later or tomorrow. I was only there for 3 days so there was really no change ever made. The pool is small but attractive... More 

Helpful?
Thank salvador g
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2016

Since the moment I tried to make the reservation I had problems with the staff, they never answer my questions trough email or phone calls. When I got in the hotel, even when I had already pay for a room, they told me there was no room for me, so I had to wait almost 4 hours to get a... More 

Helpful?
1 Thank Jesslyn B
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Jesslyn B, Greetings from beautiful Zacatecas and thank you for sharing your valuable feedback with other travelers! At Hotel Spa Hacienda Baruk we work hard every day to provide the best service and product quality to ensure every client leaves with a great impression, so we are constant in the refinement of our product. There are always areas to... More 

Travellers are raving about these Zacatecas hotels

Leon, Mexico
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 February 2016

About a business travel is a good option because is near to the highway to Aguascalientes or the highway to Fresnillo. The rooms are comfortable, the service at the restaurant is good. The hamburguers are a good option for dinner. The hotel has a indoor pool. Well maintained.

Helpful?
Thank Jorge E
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Jorge E, Thank you for your comments, for us is very important to know your experience and every day we work to provide the best quality food and service. We hope to serve you again soon. More 

Antwerp, Belgium
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 January 2016

I also, as I've been reading other reviews, got the wrong place. I wanted the Hotel Baruk that had a waaay better location, near the mine and city center. If it wasn't because I own a car, this would've been an even worse place to stay because it's far away from pretty much everything. I had a terrible experience because... More 

Helpful?
2 Thank tichyeia
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear tichyeia, Greetings from beautiful Zacatecas and thank you for sharing your valuable feedback with other travelers! At Hotel Spa Hacienda Baruk we work hard every day to provide the best service and product quality to ensure every client leaves with a great impression, so we are constant in the refinement of our product. There are always areas to improve,... More 

Puerto Vallarta, Mexico
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 December 2015

I was driving solo from Chihuahua to Mexico DF and this hotel was perfect for me. I didn't want to have to drive the narrow streets of Zacatecas (I've been here before so wasn't here to sightsee) so the Hacienda Baruk, right on the highway, worked out very well. I was extremely impressed with the staff. They have been very... More 

Helpful?
Thank VallartaFan649
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear VallartaFan649 Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Ensenada Mexico
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 12 December 2015 via mobile

Thought from what I had read that I was booked at the sister hotel in town with the tram thing to the Bufa. Boy was I surprised. Place was OK nothing bad to say about it. Would have liked to depend more time somehow we were in late and out early. Room was clean and staff was nice enough.

Helpful?
Thank Mrneon
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Mrneon Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Leon, Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2015

This hotel has a very good sight of the city, the rooms are clean and nice, a good swimming pool, a pretty reastaurant, the only thing I think it could be better is the reception desk, it's a little slow, everything else its great

Helpful?
Thank Fernando C
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Fernando C! Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2015 via mobile

The place seems nice at first sight. However, since we arrived the people at the front desk got confused with our reservation. They were painting a part of the hotel at the time we arrived (aprox 3 pm), so one had to walk beneath the ceiling being painted at the risk of paint drops falling in your head/clothes. It seems... More 

Helpful?
Thank Car V
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Car V, Thank you so much for taking the time of telling us how did your stay went! We really appreciate the constructive comments you have of the hotel and I will certainly look into those little things that might felt wrong. I look forward to saying hello on your next visit to town! Kind regards. More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2014

The bathtub and sink drainage was so slow that when taking a bath the water level would reach your ankles. We reported it 2 times and nothing was done. The cost of this hotel was very expensive and the management would not give a refund. The staff members passed the buck to one another. After several calls to Expedia we... More 

Helpful?
1 Thank Maria J G
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

I booked this hotel through Expedia hoping to sleep in 4 stars hotel. When I arrived, the parking lot is very old and bumpy. When I entered to my room, I saw a sand next to my door. Next to the fire place, the floor was covered with dust. The room design is unique but it wasn't clean for a... More 

Helpful?
1 Thank Slava N

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hotel & Spa Hacienda Baruk

Address: Heroes de Chapultepec 801 | Col La Escondida, Zacatecas 98054, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: £31 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Spa Hacienda Baruk 4*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Zacatecas
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Questions & Answers

Questions? Get answers from Hotel & Spa Hacienda Baruk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose don't smoke room”
 of 5 bubbles 97jorgee, 27 Feb 2016 | Read review
“Not close to the entrance because it's windy and noisy. Nor rooms which windows are directly into the dining room. Very uncomfortable.”
 of 5 bubbles tichyeia, 5 Jan 2016 | Read review
“Very expensive. Need to work on plumbing, staff manners. Restaurant staff was friendly and courteous. Music from swimming pool blaring that one could hear it in room.”
 of 5 bubbles 58mariajg, 22 Sep 2014 | Read review
“book on the side away from the trains”
  • train tracks outside my room
 of 5 bubbles TraceyMH, 24 May 2013 | Read review
“Ask for a junior suite”
 of 5 bubbles ifas3001, 21 Apr 2013 | Read review
5 of 5
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