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My $120 cologne bottle was stolen from my room. Also my cousin that was staying in another room had his Jordan shoes stolen. Never stay here unless you want to be robbed when your out of your room. I will never stay here again.
It is always hard to find a nice hotel that is situated in the heart if town and is relatively inexpensive. This hotel was both. Situated right in the heart of the beautiful and colonial city center, this hotel was cozy, clean, had excellent service,...More
Response from Grizit, Director de Recepción at La Casona De Los VitralesResponded 25 September 2014
Agradecemos su opinión y trabajamos en resolver lo del Jacuzzi. Un saludo.
Originally we had booked another hotel by the owners throug Booking.com. When we got there the hotel was closed and they took us to this hotel. We had a choice of rooms and choosed a kind of suite on the top floor with a large...More
There was no a/c, I requested a fan, they never brought one. Same with the TV and blower dryer, they didn't work. Requested service several times, they never did a thing. On the plus side, the sheets were very clean and smelled wonderful. We were...More
We spend three nights during the "Festival Cultural Zacatecas" with our two kids. We just fell in love with the hotel. Nice, cozy and we adopted it as our own country home in no time. We expected that a very old building could be capricious...More