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Presidente InterContinental Puebla

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Traveller (124)
Room & Suite (105)
Dining (22)
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Overview
  • Excellent47%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“business trip”(13 reviews)
“heated pool”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Presidente InterContinental Puebla
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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75
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25
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9
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All reviewsbusiness tripheated poolplatinum ambassadorbig restaurantclub roomoffer complimentaryexecutive floorthe mexican restaurantavenida juarezanother guestgreat propertybit datedmain restaurantother hotelsdowntown pueblanice restaurantrooms are big
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1 - 5 of 163 reviews
Reviewed 29 April 2018

Good hotel, good service, big and comfortable rooms. Unfortunately needs better maintenance: a bulb in bathroom was not working, the painting on ceiling was ugly, on the corridor the smell was not that good...More

Thank Alan P
Response from Stephan C, General Manager at Presidente InterContinental PueblaResponded 30 April 2018

Dear Guest: We appreciate your visit to InterContinental Puebla and your comments about your last stay. We apologize for the inconvenience that you had and our team is working on them so it doesn't happen again. We hope you will give us the opportunity to...More

Hotel's Favourite
Reviewed 1 April 2018

I stayed in the hotel for two weeks and it was just great. My room was very nice, spacious and I really felt well there. Breakfast in the morning was good ith sufficient choices. Waiters are always willing to take up additional orders for omelettes,...More

Thank Globetrotter2409
Response from Stephan C, Gerente at Presidente InterContinental PueblaResponded 9 April 2018

Dear Guest: We appreciate your preference for InterContinental Puebla and we are very pleased to know that your that your experience with us was great. We will continue working for our guests, we hope you come back soon. Sincerely, S.Coudon General Manager

Reviewed 29 April 2018 via mobile

Worst stay I’ve ever had in an Intercontinental hotel. My family came to stay here for a wedding. The air in the rooms doesnt work, some rooms smell bad, the mini bar is locked, the night of the rehearsal dinner there was no hot water...More

Thank Jessica S
Response from IHGService, Guest Relations Manager at Presidente InterContinental PueblaResponded 14 May 2018

Hi Jessica S, Thank you for staying at our hotel at a time where a joyous occasion was being celebrated and for taking a moment to share your feedback. One of our goals is to offer a clean hotel environment and reliable amenities. I am...More

Reviewed 4 April 2018 via mobile

Good hotel near downtown Puebla. The rooms are a bit dated and need updating. The AC is one of the older thru the wall unit and was a bit of a challenge locating the remote and getting it to work. What makes up for the...More

Thank JPadmanabhan
Response from Stephan C, Gerente at Presidente InterContinental PueblaResponded 9 April 2018

Dear Guest: We appreciate your preference for InterContinental Puebla, and we are and we are pleased to know that your experience was good in your last stay. We also want you to know that next year we will renovate the hotel to improve our facilities...More

Reviewed 26 March 2018

The PROS: The hotel is great and so is the rest of the staff. They are extra nice and the facilities are good. We were celebrating our 7th Wedding Anniversary and an upcoming graduation (next month), so my husband emailed them about it. Not only...More

Thank Roja M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$79 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Puebla
#9 Business Hotel in Puebla
#9 Romantic Hotel in Puebla
#9 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Puebla
#9 Business Hotel in Puebla
#9 Romantic Hotel in Puebla
#9 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (105)
Dining (22)
Pool & Beach (4)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"executive or club rooms facing the front have balcony access that goes to the garden"
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"ask for a higher floor with a view of popocatepetal"
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"If you don't like to travel by lift ask a room in ground floor (no stairs between levels except the..."
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"Recommend a room on the inside facing the pool - very quiet!"
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